813-***-****

***** ******** ******* ***** *********, FL 33534 ~ ac38ru@r.postjobfree.com

Business professional who is experienced working in fast-paced environments demanding strong organizational, technical, and interpersonal skills seeking to obtain a position that will utilize strong leadership skills, training and human resources experience.

SUMMARY of QUALIFICATIONS

Enthusiastic, productive with high integrity, strong work ethics and great leadership skills who are seeking an opportunity within an organization which will provide me with long term employment and growth potential.

Computer Proficiency: Window MS Outlook Programs, 10 Key, System Data Entry, Scheduling and Logistics, Training and Leadership, finance, attention to Detail, Organization Skills, Critical Thinking Skills, Team Building and Client Vendor Relations

EDUCATION BACKGROUND

Everest University - Tampa Bay, FL

MBA Business Administration with a Concentration in International Business June 2014

Relevant Courses:

International Business International Economic Systems International Finance

International Marketing Management of Human Resources Financial Management

Governmental Accounting Managerial Decision Making Auditing II

PROFESSIONAL EXPERIENCE

First Housing Development Corporation of FL. October 2015- current

Loan Administrator/Business Development, Marketing & Sales

Assist in daily operations of construction draws

Business Development with Marketing and Sales for the Loan Administration department

Develop and maintain property communications to ensure employee have knowledge of general information and implementation of the companies SOP standards

Updating the SOP Manuel used in the department

Chick-Fil-A, Tampa, FL. March 2012 – September 2015

Training Director

Responsible for improving the productivity of the organizations employees

Develop and maintain property communications to ensure employee have knowledge of general information and implementation of the companies SOP standards

Conduct continuing education, training and provide leadership development education, training of new employees and territory management

Supervises on-going training initiatives and use of all available on the job training tools for employees

Coaches and counsels employees regarding performance on an on-going basis

Assists in supervising daily shift operations

Manager August 2008– March 2010

Regulate do-to-day operations, performing administrative duties that include maintaining inventory levels, preparing payroll, and initiating marketing strategies

Labor management duties included interviewing applicants, creating work schedules and motivating associates

Monitor customer satisfaction and resolve customer issues

Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results

PNC Bank, Tampa FL. March 2011 – March 2012

Teller

Enter customer transactions, received checks and cash deposits, Balance currency, coin and checks and calculate daily transactions, Resolve problems or discrepancies concerning customer accounts

Computer skills, with the ability to work in Windows-based systems

Ability to cross-sell products and services

Provided excellent interpersonal and communications skills, and a professional manner

Lids Team Apparel & Hats, Gulf View Square, FL. March 2010 – May 2011

Store Manager

Management of store associates through use of LIDS training programs, goal setting and regular follow up, price changes and conducting of product count ability

Recruit, develop and train store personnel to achieve operation objectives as well as to adhere to operational policies and guidelines and follow all policies to accurately manage store inventory including receiving, transferring merchandise

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