Naaz Ali
***********@*****.***
Phone: 847-***-****
Profile Summary:
5+ years of Extensive and Progressive Professional IT experience as a functional Business Analyst with experience working in Healthcare, Networking and Retail industries covering all phases of the Software Development Life Cycle (SDLC).
Excellent organizational, analytical and interpersonal skills
Extensive experience working in an Agile and waterfall environment
Proven ability to work in team-environment as well as independently.
Excellent experience in analyzing and document business requirements and system functional specifications including use cases, activity, sequence, data flow, collaboration, class diagrams and wireframe prototypes.
Expertise in backlog grooming and working with stake holders/sponsors to ensure the project vision aligns with their criteria
Proficient in creating Requirement Traceability Matrix (RTM) to track and manage requirements
Experience in sprint planning and participating in scrum meetings while effectively communicating with Scrum masters, product owners and the rest of the team
Experience in writing Business Requirements Documents (BRD), FRD, Use case specifications and Systems Requirements Specification (SRS).
Exceptional verbal and written communication skills with experience interacting at all levels
Strong skills facilitating JAD sessions and motivating project team to subscribe to the project vision
Experience in Quality Assurance primarily manual testing environment
Expertise in using Jira to perform activities like writing Test Plan, Test Cases, executing Test Cases, developing and maintaining Test Scripts, tracking defects and bug reporting
Organized end-user training session after the successful UAT session and experience in coordinating with Off-shore Development & QA team
Ability to collaborate with peers in both, business, and technical areas, to deliver optimal business process solutions, in line with corporate priorities
Skills
MS Word
SharePoint
MS Office Suite
MS Visio
JIRA
Elicitation / JAD Sessions
GAP Analysis
Employee Development
Communication Skills
Goal Oriented
Leadership and Mentoring
Team Building
Time Management
EMR and HER systems
PROFESSIONAL EXPERIENCE
Advocate Health care.
Chicago, IL
Business analyst October-2016 to current
Collaborated with clients, internal stakeholders, operations, software development team and project managers to successfully evaluate, design and document user needs as functional and technical requirements
Defined requirements through user stories for requested system changes
Gathered requirements through interviews and JAD sessions and working with internal and external stake holders
Lead the IT department in the transition from waterfall to agile
Prepared accurate documentation for producing various business documents such as business Requirements Document (BRD), Functional Requirements Document (FRD), and Non-Functional Requirements Document (NFRD), business Process Documents, business Flow Documents, User Training Manuals, User Interface Specifications.
Held JAD session and one to one interviews to understand and analyze the requirements.
Perform, As IS, To Be and GAP analysis
Key liaison between the client, project management team and development team
Scoping new projects, interpreting business needs, translating technical issues, identifying and modeling data requirements, identifying business rules, building prototypes, managing developer’s daily tasks, and managing QA staff in testing all deliverables.
CDW
Chicago, IL
Sr. Business Analyst June 2015 to September 2016
Developed functional requirements and user stories for remodeling to physician payment portal.
Utilized Agile/Scrum methodology for successful completion of client requirement
Created User stories by taking inputs from business users and mapped it to the requirements in High Level Requirement Document.
Facilitated sessions for Group set up, User Story creation and documented the information received from business Users, Tech lead, Subject Matter Experts.
Optimized the Payment Management system to ensure billing workflows are efficient
Established and maintained relationships with third parties/vendors and all stakeholders
Documented Non-functional requirements like Testing Considerations, Security and compliance, Legal etc.
Participated in monthly financial review with senior management.
Prepared for and participated in meetings with providers, provider staff, and/or physician leadership, and plans, creates and delivers presentations.
Discovered and implemented continuous process improvements to improve operational efficiency and decrease risk.
Made recommendations and provided alternatives with regards to various development and support initiatives
Documented, communicated, and helped to resolve feedback, questions, and enhancement requests along with others on the IT and operations staff.
Escalated risks and issues as appropriate to the project sponsor and the external partner
Conducted root cause analysis and resolution of provider concerns.
Utilized Rational Unified Process (RUP) to configure and develop process, standards, and procedures
Cisco Systems
San Jose, CA
Sr. Business Analyst Jan-2013 to June 2014
Working on documenting various processes, functional requirements, creating training materials, work flows, wireframes and other types of documentation.
Managing client resources and training core team members on Agile methodology, best practices for information gathering, business process analysis, and developing thorough & concise documentation of business systems.
Documents, business Flow Documents, User Training Manuals, User Interface Specifications.
demonstrated ability to apply critical thinking skills and a logic based approach to problem solving
Experience reviewing and writing UAT test cases, analyzing defects, interacting with QA and development teams for fixing issues/bugs, coordinating user acceptance testing (UAT) and end user training.
Facilitated JAD session and one to one interviews to understand and analyze the requirements.
Worked with the technical team to clarify the requirements and created System Requirement Specifications (SRS).
Worked with key members of HR, Billing, Sales, and Finance departments, along with members of the IT team, to design and implement new business processes and to identify and resolve application issues in a highly agile environment.
Facilitated interaction between different Business and IT Managers for upgrade of company applications.
Calix
Petaluma, CA
Business Analyst Feb-2011 to December 2012
Collaborating with clients, internal stakeholders, operations, software development team and project managers to successfully evaluate and design, document user needs as functional and technical requirements
Defined requirements through user stories for requested system changes
Served as the authority for understanding and explaining requested system changes
Gather requirements by holding JAD sessions and working with internal and external stake holders
Leading the IT department in the transition from waterfall to agile
Designed and developed Process Flow Diagram, Use Cases, Activity Diagrams, Sequence Diagrams, and Object-Oriented Design (OOD) using UML and extensively used MS Visio
Perform GAP analysis
Key liaison between the client, project management team and development team
Education:
Bachelors in Business