Administrative Assistant Customer Service

Michelle Belli *** Porters Drive North Wales, PA *9454

Home: 267-***-**** : ********.*****@*******.***

Summary

A dependable administrative professional with over 30 years of experience supporting senior level leadership. Ability to execute in a fast-paced environment while keeping the customer needs in consideration. High degree of integrity and maintaining confidentiality. Adaptable to changing situations. Adept at managing multiple projects with ease. Proven strong leadership, communication skills, workload prioritization and teamwork.

Highlights of Qualifications

Microsoft Office Advanced Excel/Word/PowerPoint Lean Six Sigma – Yellow Belt Certified

Professional business presentations Travel administration/Expense reporting

Database management Invoice/Purchase order tracking

Event planning Incentive, Tradeshows and National Meetings Strategic decision-making competence

Complex calendar and email maintenance Problem analysis/Solving

Meeting Minutes/Action Decision Logs Organizational skills

Strong business acumen Customer service

Current Experience

Executive Assistant, Global IT – Support the Sr. Vice President of Global IT and his direct team.

Prepare and maintain documents of a highly confidential and sensitive nature

Maintain a highly complex and changeable calendar

Execute rigorous follow-up

Organize domestic and international internal and external meetings

Be responsible for booking and management of complex domestic and international travel arrangements/itineraries

Be responsible for the management and timely reconciliation and submission of expense

reports

Coordinate departmental activities at the request of management

Be responsible for updating and maintenance of departmental organizational charts

Manage expense reporting; track and escalate time sensitive activities and manages expenses and

corporate charges on a regular basis

Event Planning Experience

Effective

Employment History

Executive Assistant, Global IT, Teva Pharmaceuticals, North Wales, PA June 2017 - Present

Customer Service, Sr. Specialist, Teva Pharmaceuticals, North Wales, PA July 2016 – June 2017

Coordinator, Sales Generics, Teva Pharmaceuticals, North Wales, PA April 2013 – July 2016

Coordinator, Sales Operations, Teva Pharmaceuticals, Frazer, PA February 2007 – April 2013

Administrative Assistant II HR, Teva Pharmaceuticals, Horsham, PA August 2006 – February 2007

Project Coordinator, Premier Office Solutions, Warminster, PA January 2005- August 2006

Benefits Coordinator, LA Weight Loss Centers, Horsham, PA November 1998 – November 2003

Administrative Assistant, Nextran Inc., Princeton, NJ May 1996 - April 1998

Administrative Assistant, Liposome Company, Princeton, NJ February 1995 – May 1996

Administrative Assistant, American Cyanamid, Princeton, NJ October 1989 – January 1994

Legal Secretary, Lorillard, Inc., New York, NY July 1988 – October 1989

Education & Training

Lean Six Sigma – Yellow Belt Program Certification (April 2013)

Stuart School of Business Administration Legal Secretary Certification – Honors (June 1988)

Freehold Township High School, Freehold, NJ Diploma (June 1987)

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