Customer Service Representative
Resume:
Crystal Guerra
San Antonio, Texas 78228
Cell Phone: 210-***-****
********@*****.***
Objective
My ambition is to provide excellent customer service and establish a positive work environment in a long term professional company. Education
Oliver Wendell Holmes High School
High School Diploma
Graduated: June 2013
Experience
Thomas J. Henry, PC Attorney December 2015 – October 2017 Medical Clerk
Provide customer service as a receptionist for clients, insurances and medical providers, verified insurance information, coordinate physician appointments and services, collect invoices from medical providers, type letters of protection, organize accounts receivables, work with Medicare & Medicaid.
MAU Call Center November 2014 – February 2015
Customer Service Representative
Provide customer service for consumers, process payments, maintain and update customer accounts, responsible for account confidentiality, and negotiate payment plans
Quality Health Services, LLC September 2011 – October 2014 Receptionist
Answer phone calls, sort office mail, file and retrieve medical records, order medical and office supplies, run errands for office maintenance Skills
Clerical Skills
Customer Service Skills
Data Entry Skills
Excellent Communication Skills
HIPPA Certified
Microsoft Office
Negotiation Skills
Organization Skills
Phone-Etiquette Skills
Type 45 WPM
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