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Customer Service Representative

San Antonio, Texas, United States
January 29, 2018

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Crystal Guerra

*** ***** **.

San Antonio, Texas 78228

Cell Phone: 210-***-****


My ambition is to provide excellent customer service and establish a positive work environment in a long term professional company. Education

Oliver Wendell Holmes High School

High School Diploma

Graduated: June 2013


Thomas J. Henry, PC Attorney December 2015 – October 2017 Medical Clerk

Provide customer service as a receptionist for clients, insurances and medical providers, verified insurance information, coordinate physician appointments and services, collect invoices from medical providers, type letters of protection, organize accounts receivables, work with Medicare & Medicaid.

MAU Call Center November 2014 – February 2015

Customer Service Representative

Provide customer service for consumers, process payments, maintain and update customer accounts, responsible for account confidentiality, and negotiate payment plans

Quality Health Services, LLC September 2011 – October 2014 Receptionist

Answer phone calls, sort office mail, file and retrieve medical records, order medical and office supplies, run errands for office maintenance Skills

Clerical Skills

Customer Service Skills

Data Entry Skills

Excellent Communication Skills

HIPPA Certified

Microsoft Office

Negotiation Skills

Organization Skills

Phone-Etiquette Skills

Type 45 WPM

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