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Network Engineer Customer Service

United States
January 29, 2018

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Coral Springs, FL


Professional Showcase




Florida Atlantic University

Bachelors of Applied Science, Electrical Engineering (May 2013 - December 2016) Notable Undergraduate Projects: Antennas, Audio filters, Audio power amplifiers, Audio tone control circuits, Automated solar tracker, Control systems, Current amplifiers, DSPs (TI, Intel, etc,) Electromagnets, FPGA’s, High frequency data transmitter, Logic circuits, Microprocessors and Microcontrollers, Motor design and construction, Multiplexer circuits, Power distribution design and techniques, Linear and switch mode power supplies, RF transceivers, Small signal amplifiers, Signal filters, Software development, System monitoring and automation. SKILLS




Assembly Programming

Audio Systems


C, C++ Programming

Circuit Design

Circuit Prototyping

Cost Estimation

Digital Signal Processing

Embedded Systems

Hardware Design



Microsoft Office Suite


PCB Design

PCB Testing

PLC Programming


Public Speaking

Raspberry Pi Coding

RF Transceivers

Signal Filtering






Wire Routing

Wire Termination


Dynamic Network Support (2017 – Present)

Network Engineer and Director of Education

As a Network Engineer and I.T. Expert at D.N.S., I have preserved numerous contracts worth collectively more than $200,000 by resolving technology issues with sharp problem-solving skills, attention to detail, and knack for customer service excellence.

As the Director of Education, I am responsible for administering all the technology classes offered at different campuses. I developed a curriculum with accompanying presentations for grades K-8, and developed programming and computer logic coursework for pre-high school students. I am also responsible for all I.T. needs at the educational institutions we service.

Job Function Summary:

Serve as the Director of Education and maintain a constructive relationship with our clients in academia.

Consult with clients regarding I.T. needs, inventory existing equipment, and develop sales proposals.

Design, setup, and configure workstations, networks, firewalls, VOIP systems, and printer networks.

Create service tickets in accordance with company procedures.

Ensure all projects I contribute to are completed on time and work flawlessly before they ever see the client.

O.B. Industries (2004-2017)

Engineering Design Consultant (Computer, Electrical, and Electronics Engineering) As an Engineering Consultant and the founder of Overbuilt Industries, I have gained extensive real-world hands on knowledge in the hardware, software, and engineering fields. Initially, computer and networking services were offered and more recently I have expanded into electronics repair, programming, and consulting to gain experience more in line with my desired career path. The main mission of founding this company was to expand my horizons while completing my degree, and having the opportunity to collaborate with professionals in the aviation, automotive, real estate, law, and finance sectors has proven to be invaluable to me. Job Function Summary:

Founded a small technology firm to gain knowledge in multiple tech sectors while completing my degree.

Tested, diagnosed, reverse engineered, and repaired electrical machines and electronics hardware.

Utilized oscilloscopes, spectrum analyzers, multimeters, and P.A.Z. analyzers for hardware diagnosis.

Mastered soldering and circuit layout techniques while learning to minimizing E.M.I. and noise.

Created electrical schematics, block diagrams, and circuit diagrams.

Calculated power/load requirements for electrical systems.

Created circuit diagrams, P.C.B.s, and hardware enclosures.

Developed, debugged, and optimized software in C, C++, Matlab.

Setup and configured servers, workstations, and networking equipment.

Designed, installed, and configured high resolution networked surveillance systems.

Mastered cost estimation, vendor negotiation, and project management skills.

Designed cable routing layouts.

Designed wire harnesses.

Advanced Air of West Palm Beach (2017 - 2017)

Network Engineer (Contract)

As a network engineer on contract for A.A.W.P.B., I transformed their aging infrastructure, some of which dating back to the 1980s, into the 21st century.

With a new state of the art mainframe, network, and accompanying workstations; productivity, order/manufacturing throughput, and revenue have all since increased. Stress levels have reportedly decreased as their workstations, printers, communications equipment, and network are now all lightning fast and work with complete reliability.

Job Function Summary:

Consulted as a network engineer.

Secured an installation and implementation contract to perform a complete network upgrade.

Designed and built a state of the art mainframe with network uplink capable of 20 Gbps.

Installed and configured all new wiring, network switches, wireless access points, and workstations.

Developed and published an accompanying user and operator’s manual for future technicians.

By utilizing Microsoft Project, a Gantt Chart, and keen project management skills, the entire project was completed ahead of the estimated deadline, from start to finish in just under four weeks.

Used CAD software and Microsoft Visio to develop network maps, wiring schematics, power requirements, and system flowcharts.

Installed all wiring and infrastructure in accordance with NEC guidelines.

Designed, built, and configured a new server facility.

Performed functionality diagnostics.

Tested and verified network security.

S.T.E.M. Tutoring (2012-2016)

Palm Beach State College and Self Employed

As a tutor for S.T.E.M. subjects, I have solidified my fundamentals in these subjects while mentoring my students on how to be successful in academia and their careers. Job Function Summary:

Helped my students to raise their G.P.A.’s by mastering problem solving and test taking skills.

Supplemental Instructor for math, engineering, and physics students at Palm Beach State College.

Proved the value of Supplemental Instruction and tutoring by documenting statistics.

Mastered math, science, S.A.T. and A.C.T. test taking skills and effectively communicated these skills to my students.

D.M. Electric (2011-2013)

Electrician Apprentice

As an electrician apprentice at D.M. Electric, I gained knowledge of AC circuits, machines, and systems, as well as low voltage DC electrical systems at the trade level while learning the National Electric Code (N.E.C.) I also consulted with the owner regarding methods to increase revenue and bottom line sales. Job Function Summary:

Increased bottom line revenue by restructuring pricing and labor fees.

Applied problem solving skills and creativity to generate cost effective and efficient solutions.

Performed installations and renovations on residential and commercial electrical system.

Utilized multimeters and test equipment to diagnose electrical issues.

Gained National Electric Code expertise.

Maintained a perfect safety record.

Magic Car Sound (2009-2011)

Showroom Manager and Lead Electronics Installer

Beginning with a title as Apprentice Installer, in a short amount of time I worked my way up to Showroom Manager and Lead Installer position at M.C.S. I increased revenue by renovating the retail floor and acquiring deals with vendors to carry hot ticket automotive electronics and accessories in accordance with aftermarket industry trends. In addition, I assisted with marketing techniques which tripled monthly walk-in sales and created product demonstrations which resulted in frequent upselling to our premium equipment. Job Function Summary:

Reconfigured storefront, retail floor, and display cases to be more conducive towards sales and upselling.

Improved customer relations by implementing a rewards program to incentivize repeat business.

Renovated shop and tool storage facilities to increase efficiency and reduce theft.

Rectified electrical and mechanical issues on 12V, 24V, and 48V systems.

Updated existing wiring in aging cars, and completely rewired classic cars.

Performed all work to exceed S.A.E. standards.

Maintained a perfect safety record.

Managed a six-figure inventory.

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