Employee Relations Assistant

FANNY C. DIAZ

***** ****** ** *** ******

Winter Garden, Florida 34787

Tel. 407-***-****

Email: *****.*****.****@*******.***

OBJECTIVE

To obtain a position in a Company that will allow me to utilize my experience, education, and skills.

PROFESSIONAL EXPERIENCE

Walt Disney Parks and Resorts Orlando, Florida

Employee Relations Intake Team December 2016 to August 2017

Employee Relations Consultations. Opening and following up concerns reported through the Company Guideline. Interview walk-ins and provide guidance.

Walt Disney Parks and Resorts Orlando, Florida

Language Services Translator- Segment Wide July2006 to December 2016

Translations of written statements supporting several business units within WDW, Disneyland, Disney’s Vero Beach, Disney’s Hilton Head, Disney’s Cruise Line. Interview walk-ins, inquire about their issues or concerns, support them by providing guidance.

Walt Disney Parks and Resorts Orlando, Florida

Employee Relations Representative/Investigator January 2005 to July 2006

Conducted efficient, timely and thorough Employee Relations investigations to ensure compliance with Company policy on Sexual Harassment, Discrimination, misuse of Computer and Internet, as well as, with the State and Federal Employment Laws. Issued verbal coaching and disciplinary action.

Walt Disney Parks and Resorts Orlando, Florida

Walt Disney World Translator November 1999 to January 2005 Supported several lines of businesses at WDW with written translation needs; including Labor Relations, Security, Advisory & Assurance, Operations. Assisted by providing verbal interpretations during Compliance Investigations, and 3rd and 4th Step Grievances.

Walt Disney Parks and Resorts Orlando, Florida

Human Resources Assistant May 1997 to November1999

Coordinated daily operations for the Compliance office by providing administrative support as well as maintained office supplies. Intake and opening of new Compliance cases. Organizing multiple training sessions related to HR Compliance.

Bear Stearns Companies, Inc. New York, New York

Broker July 1995 to December 1996

Managed clients’ portfolios and assisted them with their investment needs by selling and buying stocks/bonds.

Banque Indosuez New York, New York

Broker’s Assistant April 1991 to June 1995

Private Banking Division. Supported Latin American Clients with their investment needs by providing daily balances and investment options.

Grey Advertising - Font & Vaamonde (Latin American Division) New York, New York

Translator for the Creative Department January 1989 to March 1991

Translated commercials into Spanish language to target the Latin American Market.

Friedman’s Law Office – Immigration Law Office New York, New York

Office Assistant November 1988 to January 1989

Assisted in the preparation of documents for clients’ legalization including, but not limited to translation of legal documents.

EDUCATION

Kingsborough Community College – New York Bachelor of Arts in Business Administration

Saint Anthony School - Peru High School

PROFESSIONAL TRAINING

Equal Employment Opportunity Commission (EEOC) - Yearly Training

Some classes/courses taken: Business Acumen, Emotional Intelligence, Workplace Violence, Performance Management, Working with Integrity, Diversity Pathway to Diversity & Inclusion, Standards of Business Conduct, Preventing Workplace Harassment, Workplace Security Training, STCU Negotiations Leadership Training, Accessing Credibility, among others

Computer skills: Microsoft Windows, Excel, Quickbase, SAP, SharePoint.

ADDITIONAL SKILLS

Languages: Fluent in Spanish. Some Portuguese.

PERSONAL

Work well under pressure and always meet deadlines

Self-motivated and with special interest in challenging projects

Very enthusiastic and good team player

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