Human Resources Management
Resume:
Jerry L. Norris
Middleburg, FL 32068
***************@*****.***
PROFESSIONAL SUMMARY
Dynamic recruiting and management skills providing the full spectrum of planning, coordination and execution of management goals to efficiently achieve company recruitment objectives.
Takes ownership of projects, analyzes details, and initiates obtainable goals by organizing all available resources to produce consistent results focusing on time and maintaining budgetary restraints.
QUALIFICATIONS
Recruiting Management Planning Training Team Building
Motivating Organizing Negotiating Coordinating Presentations
MS Office Leadership Data Analysis Facilitating Mentoring
EXPERIENCE
06/2004 to 12/2016 Gulf Coast Youth Services Ft Walton Beach, FL
Human Resources Manager/Recruiter
Managed all Human Resources functions for three Universal Health Services facilities with over 240 employees utilizing the HR Smart system to maintain staffing requirements.
Analyzed and modified compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
Advised managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.
Performed difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
Planned and conducted new employee orientation to foster positive attitude toward organizational objectives.
Identified staff vacancies and recruited, interviewed and selected applicants.
Represented the organization at personnel-related hearings and investigations.
Maintained current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
1999 - 2003 Blue Cross Blue Shield Of Florida Ft Walton Beach, FL
Service Associate
Member of Principal Health Care (HOC) Acquisition Team – Contributed to the over 10 Million dollars in savings by exceeding corporate goals of converting over 85% of Principal Health Care Groups BCBSF products – exceeded expectations by one full quarter.
Team leader for archiving over 150 containers of paper claims in written correspondence for North/South/central GBU’s – task completed in less than ten business days rather than the 15 days anticipated.
Maintained organizational effective goals after 80% downsizing of Information Systems staff.
Trained managers on “Supervisors’ Performance Appraisals Form Preparation” which resulted in a reduction in errors on these forms from more than 30% less to less than 2% in one quarter
Jerry L. Norris
3174 Wavering Lane
Middleburg, FL 32068
***************@*****.***
PROFESSIONAL DEVELOPMENT
Selected as one of the top 1% of managers to attend the “ Success Management Seminar”
UNITED STATES AIRFORCE Wichita, KS
Human Resources Coordinator
Directed Human Resources and Information Systems activities for an organization with several hundred employees maintaining all measured programs statistics above 90 percent
Managed the Corporate American Express Card for over 170 employees.
Trained managers on “Supervisor’s Performance Appraisal Form Preparation” which resulted in a reduction of errors from more that 30 percent to less than 2 percent
EDUCATION
BACHELOR OF SCIENCE Wichita, KS
Human Resources Management
ASSOCIATE IN APPLIED SCIENCE Wichita, KS
Information Management
COMMUNITY SERVICE
United Way Contributor
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