Customer Service Management

Sylvester s. galbreath

**** *. **** ** ***. **-**0 Tulsa, Ok. 74145 918-***-****

************@*****.***

Looking for an opportunity to help a company that has a promising future, as well a make extra finance during my business down time.

Experience

May 2010 – present

owner, Island blue pools

Manage day to day operations, such as billing, scheduling, QA, Inventory management and customer relations.

Dates From – To

Customer and tech. support, ADS CORP

Dispatcher, QA, scheduling satellite installations with customers, coordinating with satellite provider to correct and troubleshooting any install problems.

Education

Aug. 2010

Business Management, Tulsa community college

Dean’s honor roll, macro economics, accounting, computer courses

Sept. 1998

computer info systems, grayson college

Scholarship for basketball, community service award,

Skills

Customer Service

Troubleshooting

Tech. Support

Management

Scheduling

Activities

I have a passion for helping children, a volunteer youth basketball coach, manage a small business which has shown profit for the last five years and I enjoy working with people to help solve problems.

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