Customer Service Sales

Jessica Dunlap 803-***-****

*************@*****.***

Summary

Service-focused professional and friendly team player with a knack for building productive working relationships.

Extensive cash handling experience. Experience with computers including Microsoft and Linux operating

systems, experience with excel, word, and many other programs that many companies use. Quick to pick up on

new things. All forms of retail experience from high end to food. Customer / Client oriented.

Skills

Cash handling accuracy

Organized

Time management

Detail-oriented

Excellent multi-tasker

Strong communication skills

Flexible schedule

Superb sales professional

Proficient in MS Office

Experience

Cafe Associate

Sam’s club Columbia, SC

Accepted payment from customers and made change as necessary.

Checked the quantity and quality of received products

Cleaned and prepared various foods for cooking or serving

Managed kitchen operations for high grossing, fast-paced fair concession kitchen.

Greeted customers,

Stocked supplies in serving stations, cupboards, refrigerators, took and rang up orders, handled payment and

thanked customers

Kept drink stations clean and ready for service

Assistant Manager / Driver

Dominos Columbia, SC

Up-sold additional menu items, beverages and desserts to increase restaurant profits.

Took necessary steps to meet customer needs and effectively resolve food or service issues.

Recorded customer orders and repeated them back in a clear, understandable manner.

Communicated clearly and positively with co-workers and management.

Resolved guest complaints promptly and professionally.

Accurately measured ingredients required for specific food items.

Cleaned food preparation areas, cooking surfaces, and utensils.

Maintained a neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal

jewelry that met company standards.

Followed all established restaurant practices and procedures.

Assisted management with monthly inventory control and weekly stock ordering.

Deli / Bakery Clerk and Baker

Bilo Columbia, SC

Greeted all customers.

Fulfilled special order party platters and other larger orders.

Safely used knives, scales, wrappers, compactors, garbage disposals, pallet jack and hand trucks.

Checked out customers and bagged items quickly.

Suggested additional items and offered samples of weekly promotional items to increase store sales.

Organized and positioned product cases in

Praised by management for being a fast and efficient worker, requiring little supervision. Walk-in cooler.

Baked all product for the day and made enough to last until the baker for the next day could get more on the floor.

Clean and maintain area.

Cleaned walls, fans and drains in bakery coolers, display cases and work areas.

Proofed dough products and baked breads, cookies and other bakery products.

Gave every customer immediate and undivided attention.

Made sandwiches, including specialty items and custom orders.

Monitored the freshness and condition of prepared foods.

Sales Associate

Victoria's Secret Columbia, SC

Answered customers' questions and addressed problems and complaints in person and via phone.

Helped customers select products that best fit their personal needs.

Maintained visually appealing and effective displays for the entire store.

Educated customers on product and service offerings.

Offered exceptional customer service to differentiate and promote the company brand.

Consulted with customers on the latest styles and trends.

Collaborated with customer service team members to give exceptional service throughout the entire shopping

and purchasing experience.

Kept the showroom clean and maintained neat, orderly product displays.

Completed floor replenishment to guarantee size availability and promote customer satisfaction.

Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.

Processed all sales transactions accurately and in a timely fashion.

Marked clearance products with updated price tags.

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