Customer Service Office

Katherine Brock

***** ******* ***** ***** **, Shawnee, OK 74801- 405-***-****- **************@*****.*** Highlights

• Budget Planning Detailed and Organized Team Player

• Project Leadership Customer Service

• Independent Worker Communication Skills

Work Experience

Court Clerk Administrator

Absentee Shawnee Tribe of Oklahoma- Shawnee, OK- 01.2011-01.2018

• Prepare dockets or calendars of cases to be called

• Prepare and issue orders of the Court

• Record case dispositions, court orders, and arrangements made for each case

• Prepare Courtrooms, Conference rooms

• Filing, Documenting, Organizing

• Record all Court proceedings

• Oversee Deputy Court Clerks and Court Staff

• Probation duties: Drug testing, probation check-ins, verifying job employment, verifying drug and

alcohol assessment completion

• Office duties such as answering phones,

greeting visitors, ordering/organizing office

supplies, drafting invoices

Legal Secretary

Canavan and Associates, PLLC- 08.2007-12.2010

• Greeted office visitors and answered phones

• Performed various office tasks as needed

• Handled billing

• Prepare filing for Attorneys

• General secretary duties such as answering phones, scheduling appointments, mailing duties, etc..

Education

Gordon Cooper Technology Center

Manager Communication

Finley & Cook

Fraud Basics

Additional Skills

Notary Public with State of Oklahoma

Court Clerk Training- Basic Training and Advanced Training

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