**** *. **** **

Brooklyn, NY *****

Phone 845-***-****

E-mail ac38mx@r.postjobfree.com

Odney Alexandre

Objective

To effectively use my proven customer service skills, While proving outstanding service to customers as well as supporting company sale and revenue goal.

Work experience

Education

12/00 Skidmore College CCI Brooklyn, NY

PC Service and Support with A+ Certification

A+, Network+ (candidate)

10/16- Present Charter / Spectrum Brooklyn, NY

Direct Sales

Interact with new and existing customers to increase sales of the company products and services, by offering wide range of Spectrum brand.

Set up plans and new terms

Sign on new contracts

01/15- 10/16 United Cerebral Pulsy Of NYC Brooklyn, NY

Day Habilitation Specialist Assistant

Aids in daily operation of assigned program area

Provides physical and programmatic aid to clients

Collects data for written program plan as assigned

Assist with toileting and feeding of person receiving services

Performs other related duties as requested

11/01- 8/14 Verizon Wireless Brooklyn, NY

Customer Care

Provide Customer service for variety of customers, business service clients. Research customer problems and concerns as well as provide information on new phone and upgrades on current phones.

Handle all customer question and request.

Answering the phone

Open and close accounts

Post payments, sale phones, help with billing issues and other phone supplies.

Help trouble shoot a problem with the phones.

02/01- 06/01 Here's Help E-Z Pass Nanuet, NY

Customer Service (Temp)

Answering phones

Input information in computer

Open and close accounts

Solve problems

input credit card information in computer

12/00 Skidmore College CCI Brooklyn, NY

PC Service and Support with A+ Certification

Contact this candidate