ROBERT LUTZ

** ******* ***** *************** **, 10992

Residence 845-***-**** Mobile845-***-**** E-Mail: ac38mq@r.postjobfree.com

INFORMATION SYSTEMS / INFORMATION TECHNOLOGY MANAGER

MIS / PROJECT MANAGEMENT / TRAINING and Web DEVELOPMENT

Highly Qualified Management Professional with more than 22 years of experience in a progression of increasingly responsible positions. Expert in the development and delivery of cost-effective, high performance technology solutions to meet challenging business demands.

A proven and verifiable record for utilizing strong technical and interpersonal skills to enhance organizational efficiency. A versatile team player that can work effectively and independently in challenging environments.

PERFORMANCE PROFILE - Detail-oriented technical professional with excellent follow-through abilities. Strong problem resolution skills, able to efficiently and effectively prioritize a broad range of responsibilities to consistently meet deadlines. Highly proficient in software installation and custom configuration. Expertise in systems set-up/installation configures peripheral devices, i.e. bar code scanners, printers, and fax machines. Expert in repair of computer equipment and peripheral devices. Troubleshooting and solving code and bug issues. Quick learner proven ability to rapidly master new skills. Possess in-depth knowledge of retail business, mass communications, Technology, Automotive and Aviation Industries. Effective motivator of self and others.

PROFESSIONAL EXPERIENCE - February 14,2005 – January 9, 2018 Konica Minolta Business Solutions U.S.A

Solutions Integration Specialist/Network Imaging Integrator / System Analyst / TarryTown N.Y.

Integrating all types and models of Konica Minolta Copiers to communicate with clients Network infrastructure, Cloud Services (SAAS, PAAS, IAAS). Implementing Print drivers, Scanning to E-Mail, SMB, FTP, LDAP, Computer transfers, Hard Drive transfers, Backup Solutions Updating System Software, Service Packs and updates, Firmware, VM, Hyper V, VLANs for all OS, (Server 2008, 2012,2016, SQL 2008,2014, .Net, Window 7, 8, 10 and Mac). Trained in Color and Black & White Controllers, KIP, Mac Applications, Photo Shop, Illustrator, Quark, in design. Profession with Network Troubleshooting Utility’s Wire Shark, Putty, HTML, CCS, JAVA SCRIPT, Notepad++, Open API Manager.

CERTIFICATION -Konica Minolta Black & White and Color Controllers, Mac applications, A+ Hardware Technician, Outward Expert Network, Skill Soft Network +, Skill Soft Windows 10, Skill Soft SQL Database, KM Emperon Controller, Compaq Servicing Compaq Products, Windows 2000 Server / Workstation, Microsoft NT Server 4.0, Windows NT 4.0 Workstation, Novel 3.12 Administration, Auto CAD, Airframe & Power Plant Technician PC Repair.

June 2002 -January 2005 SCSI COMPUTER SYSTEMS, INC., Nanuet, NY Senior Field Service Engineer Designed and installed LAN environments.

January 1999 -May 2002 UNIVISION, New York, NYIT Department: Computer Technician: WAN / LAN Support Orchestrated migration of end-users from Windows 95 and 98 to Windows 2000.Provided world-class service as Help Desk Technician, ensuring maximum effectiveness of all end users. Oversaw daily data backups; restored data, as necessary. Managed setup and maintenance of Fiery print servers and other Xerox copiers. Acknowledged by staff as heart and soul of the helpdesk. Achieved Compaq certification to effectively handle all warranty work for Univision.

November 1997 -January 1999 COMPAQ CORPORATION and CITICORP/CITIBANK CORP., New York, NY Migration Engineer /Technician Recruited to migrate end users from Windows 3.11 to Windows NT 4.0 workstation operating systems. Oversaw data back up and transfer. Consulted extensively with end users regarding their needs and to ascertain correct system settings Tested banking related and other applications in the Windows NT environment migration. Masterminded procedures enabling end users to effectively utilize modem-sharing technology. Installed, configured and maintained software packages for end users including: Microsoft Office Suite. Lotus Notes, CC Open

August 1996 -November 1997 SULLO COMPUTER SYSTEMS, INC., Nanuet, NY Senior Field Service Engineer Designed and installed LAN environments. Provided computer and network consulting. Diagnosed and repaired computer systems, built computer systems designed for customized needs. Installed and configured diverse operating systems, as well as accounting and communication programs.

May 1992 -July 1996 COLE ENGINEERING, Fairlawn, NJ Purchasing / Assembler / Machinist / Administrator Novell Server and Lotus Notes.

December 1990 -September 1992 ALLENDALE AUTOMOTIVE ENTERPRISES, INC., Hohokus, NJ Manager / Data entry Triad system.

August 1990 -December 1990 CUSTOM AIRCRAFT INTERIORS, Teterboro, NJ Aircraft Technician

1981 -1988 B & W MACHINE SHOPS, Nyack, NY Owner / Automotive Machinist / Operator /Auto and Marine