GARY C. ROGENSUES
Commerce Township, MI 48382
Senior level Information technologist with over 32 years large deployments, development, support, migrations, IT Audit, Production Support, Network, Technical Lead, SCM, DR, system integration on distributed systems infrastructure platforms. Positive leadership skills providing technical management, systems management. At the moment. I am re-entering as a IT lead in support or management with positive interaction professionally on all levels within any organization.
With respect to infrastructure I bring support for new and current implementations for Operations, Financial and Banking Applications, Databases, eCommerce, WebServer, Scheduling Systems, Network planning, VoIP, Middleware, SAN, NAS, AWS, Disaster Recovery Building of Operations Command Center, span a mix of in source and outsource entities primary focused on processes in close accordance with ITIL framework standards. Brings a fresh outlook and strong technical foundation working with large team environments as well as with developers, system design analyst and infrastructure architects. Expertise includes:
Strategic, Development and Operational planning and Implementations.
Project Disaster Lead Recovery Contingency Planning and Deployment.
Technical Lead Project delivery by Service Now, General and Broad IT Teams.
SME III JIRA supporting DevOps/Hardware/Software Management Systems.
SiteMinder R12 and CA for Solaris.
AWS installs, permissions, and security in the cloud instances.
Configure Amazon EC2 instances that launch behind a load balancer.
VMWare implementations with Design and Physical Data Centers.
SharePoint, Cloud Processes for Development and Improvement.
Microsoft Excel Master Automated Dynamic Formulas, Macros, PivotTables.
SLDC technical assessments, troubleshooting, design and engineering.
UX / Digital Business New Technology Alliance B2B B2C Implementations.
Specialties: SAS, AIX,Unix, Linux, VMware, RHEL, Windows, AWS, JIRA, MS Back Office, SQL, Oracle, DB2, Hyperion Admin, WebSphere, WebLogic, BladeLogic, JBoss, Java, J2EE, Scripting, Sun Apache and Tomcat, GIT, TortoiseSVN, Auto sys Production Support, SAN, EMC, ACL, Network, Disaster Recovery and SunGard, IT Systems (SME) Level 3 and 4 support for applications and production environments.
Practitioner support of large distributed systems environments. A positive skill and mentor ability in all production floor technical activities including overall 3rd party analysis software, systems, patching, Networks, call centers, vendor management with positive group interaction professionally and across all levels of the organization. Extensive Delivery Services expertise proving recommendations to SDLC strategies with respect to project deadlines. Broad knowledge base of E-Commerce, Cloud Web Services, Unix, Linux, RHEL, AD Windows Applications, scripting, Java, C++, .Net, Database servers, Network planning, LAN/SAN storage for Disaster Recovery and Backup Data Centers. Create a mix of development resources and outsource entities primary focused on bring processes in close accordance with ITIL framework standards. Bring a fresh, strong technical foundation working with large team environments to bridge gap from application developers, Production systems, and infrastructure support.
O/S Systems: UNIX, AIX, IBM Series P, Solaris, HP-UX and OpenView, RHEL, SAS, SUSE V8 V9, RHEL, Winter, Siteminder R12, Remote Desktop Gateway, Windows 95/98/00/03/07/08.1/10 OS, Windows NT Server, R2008, XP, Windows SharePoint, HP Laptops, DELL Laptops, MS-DOS, AS400, OS390, SAN, NAS, EMC, Shark, IBM Arrays, CISCO Routers, Brocade Switches, VMWare, Virtual I/O Server, LPAR, HACMP, DNS, F5 load balancers, TCP/IP, ACL, SMTP, LAN and WAN Technologies.
Software / Languages: Script automation with PowerShell, #C, Python, Ruby, Perl, JENKINS, ANT and Maven Apache Configuration, TortoiseSVN, GIT, UrbanCode deployment, build and release, Java distributed development, Microsoft Visual Studio, .NET, FrontPage 2000, Visual Basic, 6.0, PowerBuilder 2.0 - 6.5, Microsoft Access, UX Digital, Web Portal, WebMethods Developer 4.6, Microsoft Business Office Suite, MSWord, Microsoft Excel 2007,10,13 and 16, MS Powerpoint, MS Visio, MS Project, MSPL/SQL Developer 4.0, Oracle PL/SQL, CSH, Bash, KSH, AutoSys scheduler v4.5.1 and R11.3.x, BMC Patrol, CA-UniCenter, UCC/7-11, J2EE, SDLC, GIS Documentation Skills.
RDMS: Oracle 8i, 9i, 10g, DataStage. Hyperion, Microsoft SQL Server, UDB, DB2 V7 and V8,
Internet / Web Technologies: ECM-JIRA, Microsoft ASP.NET, #C, Active Server Pages (ASP), Java, J2EE, XML, JMS, HTML.
Middleware: ITIL, WebSphere v5.x, v6.1.x v7,v8, JBoss V4.3, WebLogic V8.x, Enterprise Integration, COM, BladeLogic, Siteminder, Legato Networker, Veritas, Tivoli Storage Manager, Tivoli Access Manager, Tivoli Index Manager, OnDemand, HTTP, Apache Server, CPCS.
Other: Projects: Wind Tunnel migrations, Disaster Recovery, Operating System Practices, Compiler Design, Advanced Cisco Computer Networks, VMAX/SDRF, TeraData, Analysis of Algorithms, FTP, NFS, NIS, NAS, ACL, Direct Connect, Cognitive Psychology, Human Factors/Ergonomics, Computer Science, or Graphic.
Epitec / FORD Motor Company. Allen Park, Mi
January 2016 - November 2017.
Drivability Test Facilities - (DTF / DDC) A senior level III IT person responsible for supporting the entire distributed technology space for Ford Motor Company Wind Tunnel and Test Track facilities. Maintain Control and Soak Room systems that manage Vehicle Transfer Hall. Maintain ISO90001 business or related technical fields, ISO/TS16949 lead auditor training. Deployment for RFID/ACS vehicle tracking software configuration management. Work side by side with Ford IT and engineers remotely changing Network, ACL, TCP/IP using Spine and Leaf Cisco networks and align DNS configurations. Deployment duties consisted of application promotion with Maven builds java code controls into the RFID code utilizing SQL server with Oracle DB. SQL Query / script/ stored procedure development for data analysis and manipulation. Maintain infrastructure stack with VMware, Unix, Linux, RHEL, Web sphere, Apache Tomcat and splunk. Supported for Windows XP, 8, 10 imaging, updates, drivers and installs. Supported hands on with J2EE and Java versions 1.6. 1.7 with Production application troubleshooting and resolving issues. Hardware with HP, AIX, VMware, DELL servers, laptops and desktops. Support SSL one and two way with cyber security across Win Servers R2008 with FORD apps makeup the day-to-day overall IT operation. Maintained Sharepoint for Wind Tunnel scheduling projects and used JIRA interfacing queue with Remedy request ticket system for change management. Support all new code roll-out upgrades and installations with deployment across all systems processes. Current lead of IT projects inside all Wind Tunnel operations functionality reporting daily to FORD management. Provide recommendations on technical expertise with HW/SW alignment related configuration change for engineers for GE PLC, TESTVIEW, LABVIEW, COMPLICITY, VDAS and FES Fuel engineering system controls and test cycles. Interface with vendor management systems for deliverables of Dell, Linux, Unix, NFS, NAS, AWS, Install VMWare Workstation 5.0 Configuration, Oracle, Java, J2EE, JMS, XML for deployment troubleshooting.
• Understands Website builds eCommerce and Ford Engineering systems. Create more eCommerce footprint by providing full Ops IT support in the automotive manufacturing and engineering lab sector. A Project planner and scheduler of implementations for upcoming migrational events, evolving all 6 Wind Tunnels and plans for 2 Rolling-Road tunnels under construction in 2017/2018 timeframe.
• Knowledge of Hyperion EPM DB information access and delivery methods, analytics applications and tool portfolio, data sourcing and integration methods such as OLAP/ ROLAP/ HOLAP and a general understanding of data warehousing/mining, ETL, EII, data cleansing, and architecture.
• Experience with IT governance, controls, process and procedures, centers of competency, change management, conceptual data modeling, master data management, data standardization and stewardship, information integrity and compliance, and data quality management.
VACO/Ally Financial Inc. Detroit, Michigan.
SCM SME III / Delivery Services, DevOPS Deployment Master.
March 2014 - December 2015.
Main Objective: Supporting Production company-wide deployment to the bank applications source code SVN repositories and deployment SDLC build code process.
Hands-on experience managing IT DevOps infrastructure readiness activities in large Banking IT environments. Experienced ServiceNow Architect technical duties with knowledge of CMDB Asset integrations management, aligned with Data Center operations. Web hosting with WebShere MQ Web and Business Rules, Client Scripts and customization Applications. Configuration management interface the deployments back to Dev Applications and Middleware Technologies. Conducted Database Audit of ServiceNow and SVN Repositories patching coordination/management of Information Security when required. Use of Microsoft Project 2010, Agile Scrum development with SharePoint tracking(advanced skills), Microsoft Office suite.
Additional Responsibilities: Lead, Support and planning application builds (SCM) Software Configuration Management. Work SVN on Windows, Unix, Linux and VMware system repositories sustain along with application team members using JIRA interface with TortoiseSVN, GIT, ECM, SAN, Jenkins and Cruise Control configuration with NCM SolarWinds tracking code builds alignment access points with the SVN repositories. Apache Ant 1.8.2, Apache Maven 1.x, 2.x Plugins with code in Jenkins, use of Java Versions 1.6, 1.7 maintaining builds and new deployment configuration. in Middleware, provided all current and new configuration promotional source code with the build cycles. Supported WebLogic, JBOSS, and WebSphere alignments during deployment through also with Tomcat. Attendance of daily review with development teams on communicating and planning all rollout preparation of new and existing code deployment scripting for DEV, SIT, UAT, QA/TESTLAB, PROD, environments. Change control with Service Now management process. Work with MYSQL server and Query stored procedures for troubleshooting deployments. Execution of scripting of Python, Ruby, Urbancode, Powershell support with the deployment teams and monitor/troubleshooting priority providing the end-result. Solely responsible for SCM Ally Financial Annual SVN EAC Audit reviews by preparation process reports back to the Ally executive staff about readiness of SVN accesses. validation activities with security team on source code.
• Day to Day latest builds in technologies GIT, SVNs, Jenkins, Cruise Control.
• Design, develop, script, implement and support high-quality software build systems.
• Provide build estimates and manage own schedule at component/sub-system level.
Conduct build environments understanding of security concepts and processes for build systems.
• Identify and implement innovative solutions to present and future customer needs; this includes forecasting needs, and deriving requirements from customer interactions, internal as well as external
• Integrate automated builds and build artifacts into test environments, unit test harnesses, and code analysis tools.
• Develop build scripts and tools for builds, using most appropriate languages and technologies
• Provide design and implementation guidance and tutoring as necessary to team members in best practices, tool use, and quality assurance
• Maintain and enhance external interfaces to build systems and information
• Introduce new techniques and technologies for new build systems and evolve existing systems
• Handle any and all issues and details necessary to fully define all SCM methodologies.
• Responsible for defining and establishing the software configuration management (CM) process across Information technology.
• Establish baseline plans and roll-out plans. Fully detail and define the Release Management process in collaboration with IT leadership.
• Design and define traceability capability across all current and historical data throughout its life cycle.
• Design and define the Build and Process Management methodologies.
• Perform CM audits as planned in application/project plans and report on CM status.
• Partner with project manager, application architect and lead developers to establish methodologies for deployment planning, configuration management activities setup, integration strategy, deployment strategy Go/No-go decision making.
Bank of America, Collabera Charlotte, NC
SME III Application / Admin / Production Support.
ECMT Global Capital Investment and Management SABER Group.
March 2013 - March 2014.
Contract position: Main objectives Issue awareness and definition. Impact assessment and root cause investigation and statues. Contributes to high complexity of delivery projects responsible for resolution and disaster recovery processes. Understand the development and document business and development life cycle using TortoiseSVN, (ksh, perl, bash, python, Ant, JILS, Perl, Secure File Transfers, CA JIRA, AUTOSYS client management with Unix/Linux/VMware, SAS, Window admin and scripting requirements for conducting migrations and ensuring they are communicated to deployment delivery and application teams. Plan and coordinate execution through JIRA 7.x, (SIT) Test Bed, (UAT,) and (PROD) environments. Conduct track incident on call coverage and problem ownership, monitoring, identifying client and business tracking of job steams during evidence of potential issues. Expertise in direct hands-on administration on Autosys R11.3.x perform duties of upgrades/patches, administration job scheduling, increase the reliability stability and availability with determination, resolution, while troubleshooting high visibility issues. Performance tuning of JILs workload automation and job streams while providing implementation of stored procedures, related to job triggers and file watchers within the environments.
Coverage will be full support of entire bank Capital and Global Investment applications technologies associated with SABER enterprise / Wholesale, Margins, Market Risk, Securitization, Securities, and Retail monthly banking production application cycles.
Additional Skills: Operating Systems (Windows OS, SAS Administration on Linux, Red Hat, Solaris, AIX, HP, PowerBuilder, pUTTY, SSL Termination/Certificates update ). Monitor Production Control Panel, Workload Automation, Performance with Databases deployment, using ECM-JIRA, BladeLogic with Apache, J2EE Sun, IIS, .NET, eCommerce, Cloud WebServices, Citrix BladeLogic WebLogic and WebSphere administration on all environments. For the bank client tier, use of J2EE that supports pure HTML, as well as Java applets for remote and mobile bank applications. Relies on Java Server Pages and servlet code to create HTML or other formatted data for the client application. (Deployment use of DMA Oracle, Toad, RAC, SyBase, ADHOC SQL, DMA Tool admin, DML and DDL, DB2, SQL Adhoc on Unix), conducting the applications deployment. Perform problem determination conduct resolution factors to applications against related severity issues coverage on a 24x7 rotation schedule. Vast knowledge of SharePoint, Agile, Nexus, (QC) Quality Center, Remedy, Clarity, Nagios, Tectia, Nexus, FieldGlass, SVN, Systems Infrastructure, MSProject, Excel and all other MS Business Suite technologies.
Chrysler FCA, Auburn Hills, Michigan
August 2011 - March 2013.
Web Services System Support for DealerCONNECT.
CA Web Hosting, MQ, SSO - Siteminder R12.
Senior Level Business / Technical coordinator providing strategic IT project direction of Chrysler Dealerships applications with entire WebSphere configuration with Web Hosting/Portal including MQ and URLs for the DealerCONNECT and FieldCONNECT Dealership applications. Configuration management with SiteMinder R12 for load balancing changes with CA Managed strategic direction of the web hosting interface and SSO loads supported the deployment initiatives.
Coordinate application technical team resources identifying developing ADHOC SQLS to job applications and manage scripting enhancements. Conduct PM, RCA, ECC, Remedy ticket reporting. Post review and post mortem determination for providing oriented plan of improvements. Created strategic next steps and implemented corrective action with future infrastructure related changes throughout the Chrysler LLC DealerCONNECT system environments.
Responsibilities to engage automotive business partners of Chrysler dealerships with change affecting ROI of direct dealership software that drives increased sales of automotive products. Manage website container, configurations, portal, web services and platform implementations. Conduct annual Disaster Recovery planning and testing exercise. TomCat Apache Web Servers Plan weekly Web system reviews and deployment of Ear, War upgrades for web page admin management to Dealers. Deployed and manage all WebSphere IT related applications across Solaris10 distributed systems environment deployment of Batch Code Builds into Development, UAT, Staging, Testing, and Production processes with Change control answering ties to automotive industry business partners.
FannieMae Corporation, Consultant Modis, Chicago, IL
Consultant: Production Analyst - Production support role.
April 2010 - July 2011.
Responsible for all FNMA and GMNA deployment and development of hardware and software implementations pertaining to projects within the Business Analytics, Finance and Controls software distributed system platforms. Meet SLA requirements, Align EUC's standards with latest SLDC process, Update XLS RunBook Initiations, Use of SLDC 2.1 with common tools Sharepoint, Websphere, SAS, Autosys v4.5.1, JILs, ITIL, Excel, Access, Remedy, Linux, VMWare, Active Directory and Unix. Create a clear definition of EUC against SLDC including accessing and assigning a risk level for each.
Bank of America, Consultant TekSsytems, Charlotte, NC
Middleware Systems Engineer / Project Merrill Lynch Migrations.
July 2009 - April 2010.
Responsible for Web configuration Merrill/Lynch systems migrations into the Bank of America U.S. Data Centers. My onsite daily and weekend duties consisted of managing bridges, performing Configuration of WebSphere technical migrations, MQ adjustments, OS installations alignment, Server maintenance, Remedy Change controls, OS patching and upgrades, administration, server middleware re-configurations, installs and 3rd party softwares, perform triage deployment scheduling, interact and execute across all major BOA work groups. Knowledge of ITIL, Unix, Linux, production, development, QA/stg, DR, and UAT systems. Conduct daily project post-reviews and on participant recommendations make sound decisions for Phase II deployment of migration schedules using the BOA business line infrastructure. Perform deployments of Configuration management, profiles, MQ, JAR ears, installs, patches, updates during maintenance administration on distributed platforms 24x7 (required On-Call rotations). Proven expertise in supporting BladeLogic / Weblogic, and WebSphere (WAS) Application Servers along with Web Server IHS/Apache. Applied uploader upgrades with WAS updateloader, updated patches and tested MQ and MQSeries change environments before and applying them into Production. Installation of Web software versions and managing Configuration of file systems they belong in along with configuration session startup tuning parameters, and performance management monitoring all/any error conditions related to deployment related to QC, Remedy and change controls. Restarts, Servlet, Timeouts, Re-directs while managing the progress of incident ticket document submitted by application developers. Conduct SME level troubleshooting on Web Servers. In-depth experiences on multiple operating Systems. Proven skills in End-to-End approach to troubleshooting. Able to holistically analyze and identify a problem end to end to a resolution.
FISERV CORPORATION Full time, Charlotte, NC.
Delivery Integration Engineer / DevOps Server Lead Implementations.
January 2002 – June 2009
Federal Reserve client focused technical Implementations. WebSphere and Web Hosting server configurations, using update loader, patching migrations, tuning, MQ and MQSeries, WS backup routines, environment alignment, troubleshooting and implementations of using Jython related code (wsadmin) creating application servers on Check 21 Solutions products. Support global payment applications with Data stage, Image Transfer and Archiving, Anti-Money-Laundering, Fraud Management, WorkFlow Manager, Real Time Source Capture, Web Capture, Application Library Services, ACH, WireTransfers and Payment Frameworks FiServ products.
WebServer Administrator provided support to our Federal Reserve customer nationwide operations. Worked directly with application team to figure out sizing, tuning, JVM’s, JAR deployments, configuration management of property files and application components. Set-up environment definitions, federated, DB resource definitions, set ClassPath, JNDI definitions, clusters, channels properties and JMS queues. Proficient with configurations of internal WAS of the 3rd party middleware, clustering using WAS, MQ, MQSeries with JBoss across all WAS distributed system servers @ the FRB client. Applied advanced knowledge base of MQ messaging within build/design, run environments and solve complex issues. Coordinated implementation of new installations, designs, and migrations for technology solutions in various domains (network, applications, or platforms.).
Performed engineering duties to support the integration and additional functionality into the system and/or modify existing system functionality. My primary role is to provide cross functional support and sustainment client relationship for production systems running multiple application servers running at the client site. Other responsibilities include database administration functions, database structures, design and any patching of application duties. Individual will develop, maintain environmental variables, Queues, Resource management, scripts and programs for data exchanges and interfaces with external systems; coordinate format requirements for data interfaces with mission critical systems, and interface requirement issues. Create monthly status reports and metric reporting to client management. Experience with WAS backup and recovery of Application servers. Experience with XML, SQL and PL/SQL. Experience with WAS configuration hardening for classified systems to enable and maintain accreditation. Experience providing technical analysis and implementation support for WAS patching, system, and functionality upgrades. Can deployed WAS on a LINUX Red Hat operating system.
Responsible for Shrinkage / Growth and Capacity Planning from FiServ back to the client, with extensive banking and financial experience proficiency use of Microsoft Office Suite products.
Aetea Information Technology, ExxonMobil, FairFax VA.
Technical Production Unix Manager, Autosys scheduler Job streams Development. January 2001 – December 2001.
IT Consultant / Advisory at ExxonMobil Corp, Fairfax, VA. Updates and communicates project status to project management team; Autosys schedules resources, monitors and controls the entire project; performs project reviews; manages all work resources, subcontractors, and other project personnel; manages cost/schedule/resource variances; manages and coordinates project change control relationship to weekend maintenance schedules; effectively utilizing standard methodologies and procedures.
Technical leader for storage management systems using Veritas, NetBackup and Legato Networker software. Leader in development of distributed OS interface systems responsible for project delivery using WebSphere MQ V5.x, WebLogic V8, Oracle 7 and 8 and V7 DB2/UDB
Checkfree Corporation, Full Time. Norcross, GA
Director of IT, Distributed Systems Operations.
January 1999 – December 2000. Responsibilities include managing a budget of $7MM annually, directing operations and development with six managers and a total of 40 people at its peak. Major Goals and Accomplishments: Reduced companies IT budget by 52% and deliver one point release and two minor releases since January 2001. Establish and gather accurate, qualitative and quantifiable data using Six-Sigma methodologies. Established methodologies and standards with ITIL process for distributed systems.
IBM Corporation, Full Time, Indianapolis, IN
Systems AIX Technical Manager.
January 1997 – December 1998.
IBM is an ASP (Application Service Provider) for the LifePRO suite of software. Application implementation effort with property and casualty insurance carriers for multiple client requirements. Managed Network, Engineering and Analyst Technical support operations teamed with staff of 40. Strong communication skill set. Develop AIX Unix, Oracle, DB2 database functions, Shell Scripting for production applications. Perform technical expertise with Shark, SAN with Red Hat, HDS, Brocade switches and CISCO routers.
Delco Remy International, Full Time, Anderson, IN
IT Production Plant Support – Disaster Recovery - Systems Implementations.
March 1992 – December 1996.
Managed a staff of 7 with a full range of database and technical support administrators.
Coordinated vendor relationships, conducted personal performance evaluations, and budgetary duties in alignment with ISO 9000 certification.
(Formerly GTE Data Services Company) SME III, Full Time, Tampa, Fl
Senior Systems Unix Engineer.
January 1990 – February 1992.
CARRIER_MARKETS Unix development technical testbed Systems administration
Supported development of Unix production workstations from design to implementation tasks.
Acted as technical leader responsible for all System Administration written procedures, capacity planning, approved hardware purchasing and implementation procedures on all Unix platforms.
BALIMOY MANUFACTURING COMPANY, Full Time, Tampa, Fl
IT Manager, Technical Implementation Specialist.
January 1988 – January 1990.
A Manufacturer for Government Military Contracts.
Managed performed all related IT functionality in Plant and Office within the company.
ELECTRONIC DATA SYSTEMS, Division of General Motors, Full Time, Detroit, Mi
Production Unix Senior Systems Engineer. Formerly GMAC
April 1985 – January 1988
Responsible senior level operations production technical support GMAC, GM and EDS transition period.
STANDARD PAINT COMPANY, Full Time, Detroit, Mi
IT Manager of Operations and Technical Support Mgr.
June 1980 – March 1985.
A family owned Paint facility. I was responsible for all IT functionality across the entire paint plant and office areas.
MICHIGAN BELL, Full Time, Detroit, MI
Basic and RPG Programmer Service Implementations.
February 1974 – June 1980.
Basic Programming telephony tracking applications dispatch services and driver calls tracking application systems.
MBA, Business Management,
GPA 3.3, Anderson University, Anderson, 46012 8/1999
BS Business Finance,
GPA 3.3, Nova University, Ft Lauderdale, FL 33411 3/1995
AS, Computer Science,
GPA 3.2, Macomb Community College, Warren, Mi 48093 6/1987
Unix, Linux and Windows Educational Administration 2008-2010.
5 days IBM Administration of WebSphere Application Server V5 x, V6.1. V7.x
3 days Inside the HP-UX Operating System. HP Educational Services.
3 days Hands on With HP MC/ServiceGuard. HP Educational Services.
5 days System and Network Administration II. HP Educational Services.
3 days AIX System Admin for IBM. IBM Educational Services.
5 days HP-UX System Admin for HP 9000. HP Educational Services.
5 days UNIX Shell Programming. HP Educational Services..
5 days Veritias Installation and Administration.
5 days Sun System Administration, SA-100.
Dale Clarke - Consultant, 703-***-**** firstname.lastname@example.org
Wayne Cole - Ally Bank - 734-***-**** email@example.com
John Magel – 658-***-**** Chrysler Change Mgr. - https://oakstonesolutions.com
Jim Hompstead - Ford Manager - firstname.lastname@example.org
Steven Funderburk - TekSystems Charlotte 704-***-****
Jim Hogg – AAA of Michigan - Change Management – 586-***-****
Jim Elsinger - FNMA Manager - 202-***-****
Murali Natarajan - Chase Bank and BofA - Project Management - 847.682.344
Michael Wuehler - Bank of America - Middleware Mgr. - 312-***-****
John Ostrander – FiServ Corporation, Services Project – 704-***-****
Hoby Lowe – FiServ Corporation, Services Co-Worker – Hoby.Lowe@FiServ