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Customer Service Information Security

SK, FYR Macedonia
January 29, 2018

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Darko Mihajlovski

Personal Information

Date of birth: 13.10.1983

Place of Birth: Skopje, Republic of Macedonia

Gender: Male

Marital status: married, two children

Nationality: Macedonian

Address of Residence: Ivan Agovski 8-4/38, Skopje

Mobile phone: ++389-**-***-***



2002 – 2007, Bachelor of Science (Electrical Engineering),

Faculty of Electrical Engineering and Information Technologies, University “St. Cyril and Methodius”, Skopje

Major: Computer Technique, Informatics and Automatics

Average grade: 8.14 ;

2008 – 2013, Master of Science (Electrical Engineering)

Faculty of Electrical Engineering and Information Technologies, University “St. Cyril and Methodius”, Skopje; Average grade: 9.50 ;

Institute of Automatics and System Engineering;


Qualys Certified Specialist (Apr-May, 2017)

oPolicy Compliance

oVulnerability Management

oWeb Application Scanning

oAsset View and Threat Protection

oCloud Agent

Certified in IT Service Management - ITIL Foundation (Aug, 2016) ; ), licence No: 5764978.20565743

Linux Server Professional Certification

(Linux Professional Institute, May 2016), licence No: LPI000360438

SUSE Certified Linux Administrator

(SUSE May 2016), licence No: 10292492

CompTIA Linux+ Certified

(CompTIA, May 2016), licence No: COMP001021008175

Certified Lead/External Auditor for ISMS - ISO27001:2013

(Exemplar Global, Inc., October 2014), licence No: 016/ISMS/2014

Darko Mihajlovski

EC-Council Continuing Education

(January, 1017)

CEH - Certified Ethical Hacker, Version 8 –

(ANSI Certificate, 14.10.2013), membership ID: ECC986072

Certified in Implementation of ISMS - ISO270001:2005 (29.06.2011 - 01.07.2011)

MCP (Microsoft Certified Professional) – Microsoft 70-270 – Installing, Configuring and Administering Microsoft XP Professional (5/30/2008);

APS (Accredited Platform Specialist) HP Certified Professional – HP2-K08 - Supporting the MSA1000, 1500cs & 1510iW (4/16/2008)

Curriculum Vitae

Foreign Languages














Basic Knowledge

Basic skills

Very flexible, easy going with people, dynamic and active

A team player that can motivate his co-workers.

Excellent presentation skills,

Ambitious to learn and buy knowledge

Flexible to change environment and to work abroad

Hard-working, dedicated and professional.

Passionate about technology, possess outstanding logic skills.

Driver’s License, B category (16 years driver’s experience)

IT skills

Microsoft Office: Word, Excel, PowerPoint, Access, Visio, Project, Outlook (advanced knowledge)

Design: Corel Graphics, Adobe Photoshop, Macromedia Dream Viewer, AutoCAD (basics), MATLAB, SharePoint.

Operating Systems: Linux, Microsoft Windows Server Infrastructure

Storages: EMC (Enterprise and Middlerange), HP (Middlerange),

Data Bases: Microsoft SQL Server, Access


oSIEM Systems: HP ArcSight ESM, RSA envision, Symantec Security Information Manager, SolarWinds-LEM;

oIPTables, PFSence, PSAD, FWSnort, SQUID Proxy,

oVarious Ethical Hacking Tools in the area of: Information Gathering, Social Engineering, Systems Hacking (Sniffing, Session Hijacking, Hacking Webservers, Hacking Mobile applications),

Working Experience

(04-2015 – to date) at Hibis Fraud Academy and Ceib Economic Research Academy in Belgrad, Serbia, as Visiting Lecturer

oEthical Hacking,

oSocial Engineering Tools,

Darko Mihajlovski


oSecure Coding,

09-2017 – to date) at InfoSec - PALSIT d.o.o. pri Gorici, Slovenia, as Visiting Lecturer

(02.04.2014 – to date) in “Halkbank AD Skopje”, as Head of Information Security Department,

oReporting Directly to the Authorities and Management Board

Curriculum Vitae


Compliance with the Central Bank Regulations,

Implementing and Maintaining PCIDSS in the field of the Halk-Card processing center,

Advance Development and Maintaining ISO27001

Risk Assessment and Risk Analysis

Development of internal information security policies and procedures

Evaluating and advising on the selection of appropriate Secure Systems within the company

Advising and assisting the organization in development of new systems supporting the core business

Audit Trail Analysis (Network, Security, System, Databases, CoreBanking)

Physical Key Management Processes

Physical Access Control Management Systems

oIncident Management

oBusiness Continuity Management, Business Impact Analysis

oPersonal Data Protection Officer


ArcSight Express (from 2015)

RSA envision (EoL), Symantec Security Information Manager (EoS)

GFI Languard

Nessus, Qualys Guard, OpenVas

Check Point Firewall supervision

Centaur – Physical Access Control System

oBusiness Process Analysis - Process Modeling and Risk Analysis

oPenetration testing

oEducating the Employees

Information Security Awareness, Business Continuity Management, Risk Assessment, Personal Data Protection Law and Practices

(01.08.2010 – 31.03.2014) in “NLB Tutunska banka AD Skopje”, as Chief Information Security Officer (CISO) in Compliance and Information Security Department

oIncident Management


Advance Development and Maintaining ISO27001

Information Risk Analyses

Implementing of (IT) Operational Controls

Development of internal information security policies and procedures

Evaluating and advising on the selection of appropriate Secure Systems within the company

Advising and assisting the organization in development of new systems supporting the core business

Physical Security and Video Surveillance

oBusiness Continuity Management

Development of BC and DR Plans

Development of BCP and DRP test plans

Organizing and managing regular and ad-hoc testing

Business Impact Analysis

oPersonal Data Protection Officer

oManaging ArcSight SIEM Software

Build regulation-specific dashboards

Build security correlation rules (events and alerts)

Create auditor-friendly reports

Automate continuous monitoring

Audit Trail Analysis

oManaging Digitrust Application Audit Software

Audit Trail Analysis

oPenetration testing

oEducating the Employees

Information Security, Business Continuity Management

Protection of Personal Data Law

oReporting to the Authorities and Management Board

(1.06.2008 – 31.07.2010) in “NLB Tutunska banka AD Skopje”, as Systems Engineer in Department of Information Technology ; 24/7 time support ;

Darko Mihajlovski

Installing and Configuring Windows Server 2003 Environment with Server Applications;

Implementing, Managing and Maintaining Windows Server 2003 Infrastructure (in the New Building);

Managing and Maintaining MS Active Directory and Components (Domain Controllers, DNS Servers, DHCP Servers, Group Policies, Batch scripting and etc);

Managing and Maintaining Exchange Server 2003 and clients;

Supporting PUB2000 Banking Software;

Administering MS SQL 2005

Curriculum Vitae

Installing Windows Server 2003 Cluster Environment (Active – passive) – Implementation of File Server with Roaming Profile

Installing and administering Windows Server 2008 infrastructure

Administering SharePoint portal applications

Installing and administering HyperV virtualization platform and integrating with System Center Virtual Machine Manager

Implementing, Managing and Maintaining VMware ESXi Server Virtual Environment;

Experienced Servers - Hardware: HP ML and DL Series (DL360, DL380), IBM x Series (x460, x3950 M2, x3550 etc.)

Managing and maintaining EMC CLARiiON CX700 and CX500 Data Storage;

Maintaining Sophos Enterprise Antivirus, EM Library, Pure Message;

Installing Windows Cluster Environment and integrating with EMC DMX4 Data Storage

Deploying and administering HP System Insight Manager software

Administering System Center Operations Manager (basic knowledge)

Deploying and Administering Windows Server Update Services (WSUS v2.0)

Administering SAN (Storage Area Network with Cisco MDS 9216i and Cisco MDS 9222i)

(1.02.2007 – 31.05.2008) in “S&T Macedonia”, Skopje, working as System Engineer (Technical Support Engineer) in the Department of Customer Service and Support ; 24/7 time support ;

EMC CLARiiON Data Storages (CX series, CX3 Series);

Symmetrix DMX-3;

Sun StorageTek L700e Tape Library

EMC Centera

Quantum (ADIC) Tape Libraries

Brocade, McData, CNT FC switches and routers

HP ProLiant Servers, HP Itanium Servers

HP Desktop PCs and Notebooks

Backup Exec software, Retrospect backup software

Acronis data backup, Symantec backup and security

Installation and administration of Microsoft LAN’s and network equipment;

Darko Mihajlovski

Windows XP, Windows 2000,

Windows Server 2000, Windows Server 2003

Red Hat Enterprise Linux Desktop 5; Suse Linux

Voluntary Experience

(1.11.2006-31.01.2007) in “s&t Macedonia”, Skopje, working in Department of Customer Service and Support; working with Desktop and Notebook Personal Computers; EMC Clarion - Data Storages; HP Data Storages; HP-UX Servers, Windows 2003 Servers; Windows Networking;

(4.09.2006-31.10.2006) in “Komercijalna banka – AD Skopje”, Department of Information Technology, working with: Surveillance devices, CISCO Networking, MS Windows, Linux; ;

(1.06.2006-5.07.2006) Project in MBS company – Development of a system (Lotus Application and MS SQL database) for managing a DVD-club;

Curriculum Vitae


(24.08.2009 – 7.09.2009) 6416B – Updating your Network Infrastructure and Active Directory Technology Skills to Windows Server 2008, at Semos Computers Education Center;

(6.10.2009 – 9.10.2009) SWIFT - Operating and Managing Alliance Access (6-9.10.2009)

(15.12.2010 – 16.12.2010) BCM-BIA - Comprehensive BIA Process – Methodology (Business Continuity Management, Business Impact Analyses)

Trained in Trainer (Coaching) Skills – 20-21.07.2012

All necessary documents (certificates, diplomas, recommendations, etc.) are available upon request.

Contact this candidate