Business Analyst

Perpetua Singei

A trained Business Systems Analyst with knowledge of business process analysis/modeling, business requirements gathering, database design and development of Web

Based, and Client/Server applications.

Successful in translating business requirements and user expectations into detailed specifications

employing Unified Modeling Language (UML) using Rational Rose & amp; MS Visio.

Trained in using Rational tools for creating use cases, version control, and defect tracking and

monitoring and used the Rational Unified Process (RUP) methodology in all areas of the software

development life cycle (SDLC).

Trained in conducting Requirement Analysis, Use Case Design, Designing Test Plans and

developed database schemas based on the logical models.

Ability to gather business and Technical Requirements from both formal and informal sessions

utilizing a variety of software methodologies including, Use Cases and the Rational Unified

Process.

Performed Gap Analysis to check the compatibility of the existing system infrastructure with the

new business requirements.

Strong Communication and Presentation Skills

Creative and Enthusiastic Self-Starter with integrative thinking skills, capable of forming and

maintaining positive and productive working relationships in internal, external, independent, and

team environments.

Professional Experience:

Home Depot March 2007 - Present

HR Assistant/Department Supervisor (October 2013 - Present)

Appliance Specialist (March 2011 - October 2013)

Inventory Specialist (March 2007 - March 2011)

Respond to employee questions including benefits and company policy

Enter information into the company’s HR system

Review resumes, schedule interviews and assist with background checks

Performing New Associate Orientation and onboarding

Managing a department of 11 sales specialists in meeting and exceeding monthly goals

Communicating with Management to ensure fluid business

Performing daily office duties; copying, scanning, faxing, merging materials

Answering phones, scheduling for store (200+ employees)

Conducting interviews and all hiring procedures during the hiring season

Point of contact for customer service and product development

Ensure product availability in the store in liaison with suppliers

Write reviews and evaluations for department and handle all employee relations at the store level

Create monthly reports in Excel based on items and products in the store

International Rescue Committee June 2006 - March 2007

Administrative Assistant

Routine admin functions: e.g. typing, assisting callers, maintaining confidentiality on required documents that included employee evaluations

Coordinated travel arrangements to accommodate school leadership team

Conducted research on products and services needed by school faculty and administration

Reconciled monthly school accounting documentation related to purchases made by school

Reviewed requests for payment, reconciled invoices and prepared necessary document for Accounts Payable

Responsible for distribution of incoming mail

Monitored inventory control and/or ordering of office supplies

Supported faculty/staff orientations and in-service training with PowerPoint documents or Publisher

Attended staff meetings

Power and Lighting June 2005 - June 2006

Customer Service Assistant

Organized department functions and meetings

Answered questions pertaining to company policies and provided administrative support

Answered a multi-line switchboard and transferred calls to Voicemail and Cellular phones

Created and maintained personal and business files

Prepared promotional information such as: postcards, flyers, and using MS Office Software

Acted as a carrier service to deliver documents and other office duties

Scheduled appointments for licensed Realtor

Prepared legal briefs and other legal documents; handled courier requests

Maintained logs including petty cash, mail new client packages

Managed asset accounts and coordinated with accounting department

Completed timesheets, finalized client invoices, travel arrangements and expense reports

Education:

Indeed Infotech November 2017

Business Analysis and Quality Testing

Strayer University October 2015

Master of Business Administration

United States International University August 2005

Bachelor of Arts, International Relations

Technical Skills:

MS Office, Excel, PowerPoint, Outlook

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