Customer Service Sales

OBJECTIVE

Applying to the position of

management that will allow for

personal growth and career

advancement providing over

eighteen years' experience in

customer service encompassing

roles in communication and

management.

sKrLui

I have over eighteen years'

experience working in a retail

convenience store. I have

knowledge in retail managernent

marketing strategies, retail store

operation and store policies. I

provide statrtraining and perform

customer service tasks. Good

communication skills allow me to

lead other staffs for improving

work performance and company

productivity. I have good

interpersonal and organizational

skills.

EXPERIE]TCE

MAIIAGER . ?€LEI'Eil . AUG. 247,3- PRESEHT

. Responsible for overall store performance

.

Prepare and make bank deposits

. Resportsible for daily and monthly adminieEative reports

.

Demonstrates proficienry of computerized cash register and monetary transactions

. Hired, fained, mrpenrised, mothrated, and developed employees

.

Maintein a high lsrel of standards for employee services and knourledge

.IVlanage stoCklerels

SALESASSOCIATE . ?-ELEVEII . AUG. 1998 - AUG.2OI3

.

Customer selnrice skifls

- E;rperience with money

.

Conllictresolufion

.

Sales development

.

Receivevendor stock orders

.

Create new orders for inventory

.

Ttainnewemployees

EDUCATIOT{

DIPLOMA . MAY1997 . DR. PHILTIFE HIGH SCHOOT

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