Sign in

Manager Sales

Knightdale, North Carolina, 27545, United States
January 28, 2018

Contact this candidate


Paul L. Norman

**** ******** ******* ***** • Knightdale, NC 27545● Contact: 252-***-**** • Email:

Military-trained and performance-driven business leader with extensive experience in Procurement, Distribution, Quality, Operations and Sales. Results oriented visionary with a demonstrated success in achieving quality financial and operational objectives. Dedicated to building a world-class organization by deploying lean six sigma methodologies in order to develop a business culture committed to performance excellence and continuous improvement.


Bachelor of Science, Business Management, Wayland Baptist University, Plainview, TX

MBA, Global Operations and Supply Chain Management, Keller Graduate School of Management, Morrisville NC

Professional Experience

Faulkner Haynes & Associates, Raleigh, NC 2015- Present

Corporate Warehouse, Parts and ERP Manager

• Directs Supply Chain, OPS and Ecommerce activities to lead new business cultures to maximize sales and profits,

resulting in a Historical Increase of 155% YOY (Year over Year) for Quarterly Gross Profits.

• Restructured Company/Warehouse Operations and designed and setup a new 68,000 SQFT warehouse location.

• Diversified Stocking Plans and Product Pricing Programs to increase profit trend of 2016 to 185% (240k to 444K)

• Re-negotiated Vendor Contracts to reduce COG (Cost of Goods) and Freight by 61% t from 12 of 14 vendors.

• Implemented new KPIs, SOPS, barcode scanner and training for using product inventory and rotation programs.

• Revised the online catalog to introduce new products and pricing strategies that increased all customer sales.

• Developed new Procurement processes and a matrix to reduce product costs, shipping costs and errors by 26%.

• Initiated new site safety plan and 6S Lean Management procedures to increase safety and efficiency on site.

Catalent Pharma Solutions, Morrisville, NC 2014 – 2015

Warehouse, Materials / Clinical Supply Manager

Implemented new process improvement/techniques which resulted in the reduction of on-boarding time by 30% for incoming raw materials and distribution of manufacturing materials/supplies.

Managed material critical temperatures and rotation program while verifying CGMP, expiration dates and COA.

Reorganized the GMP Warehouse and Clinical Storage facilities to reduce overstocked/expired inventory.

Improved shipping and distribution of domestic/international practices while decreasing the overall logistics, transportation and departmental costs by 19%

Received and distributed VMI and Lab Samples products across the site while maintaining inventory levels.

Monitored and audited contractual performance and quality control for 3PL while maintaining relations.

Smithfield Packing Wilson, NC 2011 - 2014

Shipping, Receiving and Warehouse Manager

Maintained annual budgets, inventory control, financial processes, demand planning and distribution costs utilizing SAP (Systems, Applications / Products) to optimize services.

Lead the on-boarding and operators’ training for PIT (Powered Industrial Trucks).

Assisted in the on-boarding, commissioning, best practices, operators’ care and maintenance intervals for 17 new automated bacon slicer’s and packaging machines.

Co-led Kaizen events / reliability studies for equipment optimal speed and uptime to support superior quality, maximized production output and reduced troubleshooting time.

Consistently earned the lowest operating cost in the company through reduced spending, managing KPIs (Key Performance Indicators), P&Ls, Continuous Improvement Initiatives and Capital Projects.

Managed Inventory materials and rotations (first in / first out) IAW (in accordance with) Inventory Management standards and Sarbanes / Oxley guidelines.

Wal-Mart, Anchorage, AK 2010-2011

Assistant Store Manager, Operations, Automotive and Hard lines

Drove annual sales of $140 million by ensuring effective merchandising and marketing, forecasting sales and production goals were met utilizing P&L (Profit and Loss) reports

Reduced overstocked inventory by 30% while improving employee engagement and training in the use of IMS (Inventory Management System)

Managed offsite Distribution Center to support regional stores for critical replenishments

US Army, Anchorage, AK 2001 – 2009

Senior OPS, Maintenance Program (Fleet / Facilities) Global Logistics Manager/ Quality Assurance.

Directed 230+ managers, soldiers and contractors through training, audits and leaders’ development, elevating the Annual Equipment Readiness Rate / Uptime from 76% to 98.2%.

Directed Fleet operations for 3 organizations' equipment (900+) valued at $160 million, forecasted large annual budgets, equipment service schedules, calibrations and validation.

Spearheaded a total remodel of 2ea - 300k+ SQFT Maintenance / Warehouse Facilities.

Maintained warehouse stock and fleet repair parts to include sourcing and fabrications.

Led 115 personnel, 5 Maintenance Teams; consisting of 12 unique occupations and an 1100 piece, massive, aging fleet, dispersed across the South Korean Peninsula.

Directed Fleet and Warehouse operations for regional support including testing / validating, sourcing repair parts and calibrations.

Coordinated Global transportation and logistics; provided analytical assistance and operational expertise to Commanding Officers, internal and external customers.

Managed Warehouse OPS, inventory and distribution for a large automotive repair unit.

Professional Certifications & Training

•Contracting and Procurement Management

•Six Sigma, Continuous Improvement and Lean Manufacturing (6S)

•Trained in SAP (Systems Applications and Products), FACTS, JD Edwards and IMS

•WMS (Warehouse Management System), ERP Systems (Enterprise Resource Planning) and 3PL

•Certified Fork Truck Trainer NC DOT, Current Good Manufacturing Practices (cGMP)

•Certified U.S. DOT Hazardous Materials (49 Cert Part 107 Subpart G)

•Certified IATA (International Air Transport Association) Danger Goods

•Certified in LIW (Logistics Integrated Warehouse), LOGSA (Logistic Support Activity)

•Safety Managers Course & Food Safety Certification

•PMP (Project Management Professional) Certification Prep Course

•HAZWOPER 40 hours & Hazardous Waste Subject Matter Expert

•TMS (Transportation Management Systems)

•IT Process Owner of ROC (Robocom Operation Control Warehouse)

•SAMMS (Standard Army Maintenance Management Systems)

•SARSS (Standard Army Retail Supply Systems) / ULLS (Unit Level Logistics Systems)

•Proficient in Microsoft Office Applications

Contact this candidate