Customer Service Sales

Neidy Flores

*** ********* ****** • Hartford, CT 06114

860-***-**** • *********@****.**.***

EDUCATION

CAPITAL COMMUNITY COLLEGE, Hartford, CT Associates degree expected May 2019

Computer Skills: PowerPoint, Excel, Social Media, Web Tools

SPORT AND MEDICAL SCIENCES ACADEMY, Hartford, CT Diploma awarded May 2016

Honors and Awards: Student of the Month Fall 2015

WORK EXPERIENCE

Franklin Motors Auto Sales, Hartford, CT Spring 2017 - Winter 2018

Sales Consultant • Thrived in a sales compensation position focused on automative customer service excellence

• Exceeded sales goals by leveraging strong customer service and relationship marketing skills

• Executed problem-solving skills to determine solutions for clients

• Recommended automobiles based on customer needs, answered questions regarding products

• Arranged financing options for customers

Aqui Me Quedo Restaurant, Hartford, CT Winter 2013 - present

Floor Manager • Served as floor manager for the restaurant and managed wait staff

• Greeted customers and provided an enjoyable dining experience

• Generated repeat business by encouraging customers to return

• Took customers orders, delivered food to the table, cleaned and reset tables

Bartaco West Hartford, West Hartford, CT Winter 2016 - Fall 2016

Waitress • Greeted customers and provided an enjoyable dining experience

• Generated repeat business by encouraging customers to return

• Took customers orders, delivered food to the table, cleaned and reset tables

LEADERSHIP EXPERIENCE

Senior Capstone Project, Sports and Medical Science Academy Fall 2015 - Winter 2016

Student • Taught elementary students the importance of culture and healthy eating habits

• Led discussion and activities surrounding diversity

• Provided activity plans and programming for elementary students to educate about nutrition

COMMUNITY SERVICE

Maria C. Colon Sanchez Elementary School, Hartford, CT Fall 2015 - Winter 2016

Volunteer • Coordinated after school activities for students in grades 1 through 6

• Implemented after school activities with elementary aged school children

Breast Cancer Awareness Walk, Bare Bones Boxing Club Fall 2015

Volunteer • Coordinated a group of individuals to walk in the Breast Cancer Awareness walk

• Participated in the Breast Cancer Awareness Walk

• Promoted the walk in community

ADDITIONAL EXPERIENCE

Restaurant Hostess Bartaco West Hartford, West Hartford, CT Winter 2016 - Fall 2016

Waitress El Sarape Mexican Restaurant, Hartford, CT Fall 2014 - Winter 2015

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