Customer Service Human Resource
Resume:
PERSONAL DATA
HOME /MAILING ADDRESS: #* Derrick Road Extension N ATIONALITY: Trinidadian
Chase Village
Trinidad, W.I.
CONTACT INFORMATION: Cell No: 868-***-**** Email: **************@*****.*** OBJECTIVE:
To fully utilize the knowledge and skills acquired, in a position that allows for substantial growth and development. PROFILE:
o Proficient in Microsoft Office Applications
o Team player
o Self-motivated
o Excellent interpersonal skills
o Well rounded individual, balancing academic
achievements with social activities.
WORK EXPERIENCE:
January 2016-Present
YES CAREERS LIMITED - Recruiter and Account Manager
● Manage recruitment and selection process in order to ensure a timely organized and comprehensive procedure is used for hiring and placements.
● Manage relationship between Yes Careers, Bmobile and contracted staff, to maintain satisfaction of all parties.
● Manage and execute Human Resource function.
March 2012-December 2015
KENSON OPERATIONAL SERVICES LIMITED - Human Resource Officer Job Description
- At Kenson I am responsible for providing support in the various human resource functions in the following areas:
- Recruitment and Selection - Employee Training and Development
- Employee/Industrial Relations - Performance Management Process
- Health and Safety - Administrative
Major Projects
- STOW and ISSOW certification.
- Development and implementation of a new Human Resource Department for Kenson School of Production Technology.
2004-PRESENT (Part Time)
WPD SALES LIMITED - D irector of Sales
Job Description
Being employed at WPD Used Vehicles, it was required of me to be involved in all different aspects of the business inclusive but not limited to Marketing, Accounting, Sales, Customer Service. 2008-2012
TRINICAF COMPUTER SYSTEMS - I T Technician
EDUCATIONAL BACKGROUND:
Tertiary
Current Pursuits:
Master of Business Administration (MBA) - Edinburgh Business School, Heriot-Watt University Completed :
Business and Technology Educational Council (BTEC) HND in Human Resource Management o Managing Financial Resources
o Organisations and Behaviour
o Organisations, Competition and
Environment
o Quantitative Techniques for
Business
o Financial Reporting
o Human Resource Management
o Managing Human Resource Issues
o Business Communication
o Management Information
Systems
o Managing People
o Legal and Regulatory Framework
o Human Resource Development
o Employee Relations
o Project Management
o Research Project
o Managing Activities
Secondary
CXC Ordinary Level Examinations– Presentation College San Fernando o English A
o English B
o Mathematics
o History
o Geography
o Principles of Accounts
o Human and Social Biology
o Economics
Computer Skills
Microsoft Office User Specialist (MOUS)
Training
2017
RSVP Selling (Pursuing)
2014
Training Seminars: Sagicor Insurance Company Training Development for clients ECA – From Recruitment to Resignation
Customer Service Benchmarking
2014
o Basic Fire Fighting
o Basic First Aid
AWARDS
HSSE Recognition Award – March 2014
REFERENCES:
Available Upon Request
Contact this candidate