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Customer Service Human Resource

Location:
Chaguanas, Trinidad and Tobago
Posted:
January 28, 2018

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Resume:

PERSONAL DATA

HOME /MAILING ADDRESS: #* Derrick Road Extension N ATIONALITY: Trinidadian

Chase Village

Trinidad, W.I.

CONTACT INFORMATION: Cell No: 868-***-**** Email: ac38a8@r.postjobfree.com OBJECTIVE:

To fully utilize the knowledge and skills acquired, in a position that allows for substantial growth and development. PROFILE:

o Proficient in Microsoft Office Applications

o Team player

o Self-motivated

o Excellent interpersonal skills

o Well rounded individual, balancing academic

achievements with social activities.

WORK EXPERIENCE:

January 2016-Present

YES CAREERS LIMITED - Recruiter and Account Manager

● Manage recruitment and selection process in order to ensure a timely organized and comprehensive procedure is used for hiring and placements.

● Manage relationship between Yes Careers, Bmobile and contracted staff, to maintain satisfaction of all parties.

● Manage and execute Human Resource function.

March 2012-December 2015

KENSON OPERATIONAL SERVICES LIMITED - Human Resource Officer Job Description

- At Kenson I am responsible for providing support in the various human resource functions in the following areas:

- Recruitment and Selection - Employee Training and Development

- Employee/Industrial Relations - Performance Management Process

- Health and Safety - Administrative

Major Projects

- STOW and ISSOW certification.

- Development and implementation of a new Human Resource Department for Kenson School of Production Technology.

2004-PRESENT (Part Time)

WPD SALES LIMITED - D irector of Sales

Job Description

Being employed at WPD Used Vehicles, it was required of me to be involved in all different aspects of the business inclusive but not limited to Marketing, Accounting, Sales, Customer Service. 2008-2012

TRINICAF COMPUTER SYSTEMS - I T Technician

EDUCATIONAL BACKGROUND:

Tertiary

Current Pursuits:

Master of Business Administration (MBA) - Edinburgh Business School, Heriot-Watt University Completed :

Business and Technology Educational Council (BTEC) HND in Human Resource Management o Managing Financial Resources

o Organisations and Behaviour

o Organisations, Competition and

Environment

o Quantitative Techniques for

Business

o Financial Reporting

o Human Resource Management

o Managing Human Resource Issues

o Business Communication

o Management Information

Systems

o Managing People

o Legal and Regulatory Framework

o Human Resource Development

o Employee Relations

o Project Management

o Research Project

o Managing Activities

Secondary

CXC Ordinary Level Examinations– Presentation College San Fernando o English A

o English B

o Mathematics

o History

o Geography

o Principles of Accounts

o Human and Social Biology

o Economics

Computer Skills

Microsoft Office User Specialist (MOUS)

Training

2017

RSVP Selling (Pursuing)

2014

Training Seminars: Sagicor Insurance Company Training Development for clients ECA – From Recruitment to Resignation

Customer Service Benchmarking

2014

o Basic Fire Fighting

o Basic First Aid

AWARDS

HSSE Recognition Award – March 2014

REFERENCES:

Available Upon Request



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