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Customer Service Administrative Assistant

Charlotte, North Carolina, United States
January 28, 2018

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Sabrina Hammond

Customer Finance Specialist – Administrative Assistant – 704-***-****

Twenty years' customer service/office administrative, healthcare Technician skills

Working Knowledge of accounts payables/receivables, payroll, consumer accounts, charting, Medical office receptionist, benefits verification, human resources, and a Solid record of dependability.

PC literate with working knowledge of MS office, Word, Excel, Lotus Notes Windows XP, Quickbooks, powerpoint

Certified Medical Assisting

Southeastern Institute – 2016 to 2017


Charlotte, NC

Business Administration- USCL

Lancaster, SC

Work Experience


Southeastern Institute


Charlotte, NC

February 2016 to 2017


As a student in the Medical Assisting program I am responsible for learning and retaining the knowledge of the MA healthcare profession.


successfully passed the both classes Medical Term and Clinical Lab1

Skills Accomplished

Medical Terminology and Injections venipuncture, drug dosage, urinalysis, & capillary stick, coding, and documentation.

Customer Care Specialist

IQOR- American Electric Power/Sprint Project

July 2014 to Present

Providing administrative support, payment arrangements, providing information for assistance programs and energy efficient tips to consumers.

Administrative Support/CNA

Prestige Home Healthcare

September 2010 to Present

Responsible for documentation of patient charts and files, preparing documentation of medical reports, scheduling new patient in takes, verifying insurance and entering patient demographics.

Providing patient care of activities of daily living, providing personal assistant services.

Unit Manager

Hillcrest Foods Inc

August 2008 to August 2010

I had to execute the daily operations of a Waffle House franchise

Planned and prepared daily menu, conducted, staff meetings, budget reports, Human Resources

Purchasing and ordering of company supplies.

Managed all accounts payable and receivable, payroll, bank deposits, food cost inventory

Broker Assistant

Inner City Reality

Charlotte, NC

July 2008 to June 2009

Responsibilities: Facilitate sale of Residential property. Conducted home buying seminars; marketed p

Compile information and prepare reports using the appropriate software; balance routine expense accou

On-Site Project Manager

China Construction


Columbia, SC

September 2006 to June 2008

Responsibilities: Executed the daily operations of on-site facility for construction company

Along with senior superintendent hired, fired, trained, and evaluated as many as 35 employees.

Implemented and enforced company policies, assisted in conducting meeting, budget tracking and deadli

Maintenance and invoice processing.

Actively participated in staff and organizational meetings, offering constructive input and feedback

Program Coordinator



Lancaster, SC

April 2002 to March 2004

Achievements: Coordinated an {Afterschool Program for at risk children} that resulted in the initiati

Responsibilities: Assisted with the organization of fundraisers, grant writing and programs for at ri

Provided financial assessments/board packets for monthly assessment meetings

Activity Director/CNA

Lancaster Convelascent Center

April 2000 to May 2002

Responsible for planning the daily activities of residents & staff of the facility/ Also provide resi

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