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Customer Service Data Entry

Houston, Texas, United States
January 30, 2018

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Employability Status: US Citizen / Permanent Resident

Cynthia A. Galaviz

***** ******** **

Houston, Texas, 77089


Objective I am looking for a position that will allow me to develop my skills and increase my knowledge in administration. I am enthusiastic and willing to assume responsibility. Have the ability to see what it takes to get the job done, the willingness to learn, and the dedication to grow with the company’s demands.

Work Experience

2014 – 2016 Administrative Assistant, Eastman Chemical (via Customized Certified Staffing)

• Data entry for Staff log, Quality control for permits for Acetic Acid, Plasticizers, and Logistic department.

• SAP ordering materials for each dept. Lotus notes for entering Engineering drawing.

• Scanning engineer drawing for data entry.

• Preparing files for engineer department dead storage depending on life cycle 2013 – 2014 Oil and Gas Data Analyst, Access Sciences (via Quest Personnel Resources)

• Processed and analyzed all types of records, oil and gas (up, mid and downstream), human resources, legal, accounting and HSE documents for ExxonMobil Corporation

• Maintained Excel spreadsheet data management and entry into databases

• Used SharePoint as part of document workflow

2012-2013 HSE/Product Safety Records Associate, Lyondell Basel Industries (via CDI Enginerring Inc.)

• Utilized Documentum software to assist in document control, reviews and assessments

• Responsible for creating, transcribing and managing data and projects using Microsoft Office Products

• Maintained MSDS data for special projects in SharePoint 2008-2011 Administrative Associate, KBR (via Allstates Technical Services)

• Ran and organized general office procedures, including phone management, supply ordering, conference/meeting scheduling/set up, document filing and faxing

• Tasked with document scanning and management with special regard to legal files as well as general document control utilizing SharePoint

• Worked with Iron Mountain file retrieval and transmittals for records management

• Used Xerox Equipment and Optical Character Recognition Kofax software as well as Kodak Power film software

2000-2004 Sales Representative and Billing Coordinator, A&C Jewelers

• General sales associate responsibilities such as customer service, money Employability Status: US Citizen / Permanent Resident Skills Microsoft Word, Excel, Outlook and PowerPoint Documentum Document Control Software

Adobe Pro X

Team Share

SAP Knowledge

Document Retention Code/Scheduling Experience

Experienced with identifying and mapping process flows Bilingual – Conversational Spanish

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