CATHARINE ROBINSON

**** *** **********, ***** ***, Mississauga, ON

647-***-****, ac3848@r.postjobfree.com

Work Experience:

The Wine Shop Mississauga, ON

Sales Associate July 2017 - Present

Multitask between helping customers, working cash registers, stocking shelves and setting up visually appealing promotional displays

Maintain extensive product knowledge to assist customer inquiries and shopping needs

Utilize strong communication and persuasive skills to influence customer purchasing decisions

Demonstrate attention to detail and accountability through bi-monthly inventory counts and nightly cash register to sales reconciliations

ICS Legal Services Brampton, ON

Receptionist / Administrative Assistant 2001 - 2016

Represented the company as the first point of contact with prospective clients in a professional manner

Answered phone calls from the main switchboard as well as handling multiple phone lines

Analyzed and organized all incoming and outgoing mail according to company policies

Scheduled all pre-hearings and mediations between lawyers and financial services commissions

Prepared daily to-do lists for managers outlining all prehearings, mediations and arbitrations

Maintained civility and professionalism in dealing with difficult/problematic clients Private Home Daycare Mississauga, ON

Child Care Worker 1990 - 2000

Was the sole supervisor and caretaker of up to 8 children of all ages on a daily basis

Multitasked between cooking meals, organizing games, helping children with their school work, cleaning up, and constantly supervising the children to ensure a clean, safe and fun environment

Demonstrated exceptional organizational and time management skills with a calm demeanour in the face of adversity

Walked young children to and from school on a daily basis, ensuring all children were safe in public

Developed various games and learning activities to better the childrens’ understanding of basic concepts Education:

Downsview Secondary School Toronto ON

Graduated with Honours 1974 - 1978

Skills, Activities and Interests

Technical Competencies: Proficient in the Microsoft suite, Point of sale systems Soft Skills: Interpersonal skills, professional business acumen, attention to detail, multitasking, thriving under pressure in stressful environments

Interests: Reading, sewing, gardening, training my dog, baking, CSI television shows