Human Resources Resource

HIBA P. ABDALLA YOUSIF FARAH

PERSONAL DETAILS

Residential Address: lot 33, Saint francis, JPA Subdivision, Tunasan Muntinlupa, Philippines

Mobile: +639*********

Email Address: **************@*******.***

Date of Birth: May 19, 1991

Nationality: Filipina-Sudanese

WORK EXPERIENCE

Cognizant technology solution Philippines, INC

Arabic Process Executive Agent for a Social Media account July 2016 – Present

Queue Lead for the current pillar and POC for Arabic cases

Consistent in getting Excellent Quality Assurance scores

Maintained good attendance rating and meeting the above productivity goal target

Nissan WestGate Alabang

Practicum Trainee. 300 Hours On Job Training, December 2015 - March 2016

Worked in the financial and Human resources department

SKILLS

Accurate

Ambitious

Broad-Minded

Confident

Consistent

Energetic

Flexible

Productive

Resourceful

HIGHLIGHTS

Fluent in Arabic language

Good English skills

Speaks and understands Tagalog

Motivated

Proficient communicator

Excellent interpersonal and coaching skills

EDUCATION

University of Perpetual Help System Dalta Las Pinas 2010 - 2016

Bachelor of Science in Business Administration major in Human Resource and Development Management, April 2016

PATTS College of Aeronautics Paranaque 2009 - 2010

Airline Business Administration

LANGUAGES

• Arabic (Native)

• English (fluent)

• Tagalog (average)

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