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Technical Test Manager

Location:
Devon, Pennsylvania, United States
Salary:
130,000
Posted:
January 29, 2018

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SOURABH CHONGDAR 610-***-****

ac380v@r.postjobfree.com

PROFILE SUMMARY

Detail-oriented, Solutions focused, and Innovative IT Professional with over 8 years of QA experience in various large scale ERP implementation and rollout projects for Financial, Healthcare, Retail and Insurance based clients.

8+ years of experience as a Quality Assurance Manager, Test Manager, Automation-Testing Lead, Performance Test Lead, Validation Test Lead, Testing Architect, Testing Engineer, and Developer. Proficient in building Testing Center of Excellence- TCOE, creating Test planning, strategy, testing roadmaps. Proficient in working on testing Proposals / RFP, creating testing KPIs, SLA and SOWs. Experienced in Agile project management with - Atlassian toolset – JIRA. Adept knowledge of checking the source code, reviewing designs, testing product functionality, developing and running tests for automation and performance testing, documenting test results, identifying bugs, and providing feedback to software developers. Excellent team leadership and management abilities with effective communication and problem solving skills.

SUMMARY OF QUALIFICATION

Served in various pre sales, marketing support, management and technical positions for Agile- Scrum QA practise.

2+ years of Big 4 QA consulting experience.

Expertise in testing of ERP Implementation and rollout project for Financial, Healthcare and Insurance based clients.

Extensive experience on functional testing of Procurement, manufacturing, OTC and finance modules.

Expertise in in SAP, JDE, Oracle, PeopleSoft and Siebel CRM automation testing.

Experience in building Testing COEs for Healthcare, Banking and retails customers and System Integration testing.

Manage UAT and Process workshops with over 100+ business users

Using business Judgment in anticipating client/project needs and developing alternative solutions

Handled over 50 testing proposals / RFP as a part of the testing Pre-Sales team.

Experienced in validating testing (CFR 21 part 11), SOP, IQ, OQ, PQ.

Experience working with CI/CD and QA automation configuration and RPA with Automation Anywhere.

Designed and patented a fifth generation testing automation framework.

Experience in managing a large team up to 30+ resources and delivering projects of $ 100K to $8M in budget.

Outstanding abilities in all phases of (SDLC), and Software Testing Life Cycle (STLC).

Worked on over 50+ testing proposals and created delivery Metrics.

Adept and implemented Agile (Scrum) and Waterfall methodology.

Over 8 years of experience in black-box, white-box, load, stress testing, Automation and Performance testing.

Expertise in ETL,API, White Box Testing, Manual Testing, Functional, Automated, Performance Testing using tools HP QuickTest Professional / Unified Functional Testing, HP QC/ALM, ALM, BPT, IBM toolset, Selenium and JIRA.

Experienced in managing Projects or Programs by Software Development Lifecycle methodology –Agile, Waterfall

CERTIFICATION

HP AIS (HP QTP and HP ALM) Six Sigma Green Belt CSP IBM RFT

CORE COMPETENCIES

Critical Thinking

Quality Control Analysis

Thought Leadership

Deadline Orientation

Teamwork

Technical Support

Programming Skills

ETL Testing

Time Management

Problem Solving Orientation

Strategic Planning

Management Engineering Consulting

Application Development

Application Integration

Application Architecture

Mobile Solutions

Quality Management

Business Process Management

Monitoring Progress

Technical Capabilities

Client Relationships

Business Development

Software Test Plans

Functional Testing

Test Case Writing

Test Case Review

Software Testing Plans

Project Documentation

Software Development Lifecycle

Proposals

Leadership skills

Innovation

TECHNICAL SKILLS

ERP & CRM Products: SAP, JD Edwards, Siebel, PeopleSoft, Oracle Apps, MSD

Tools: HP QC/ALM, HP QTP, HP UFT, SOAP UI, Selenium, JIRA, Sikuli, Keynote mite, SAP TAO, PeopleSoft Test Framework, HP Tool set, HP Load Runner, RPA with Automation Anywhere, Fitnesse

Languages: HTML, VB, VBScript, Windows Scripting, C++, C, Java-Script, Shell Scripting

Database: Oracle 9i, 10g, SQL, Cassandra ; Methodology: Agile, Scrum, Waterfall.

Mobile/Testing: API testing using HP UFT, Mobile automation Testing using – Keynote mite, QTP, Testing handheld DSI RF devices, Mobile based automation testing, Testing KPIs and SLA, Validation testing, CFR 21 part 11, SOP, ETL Testing

EMPLOYMENT HISTORY

Cognizant technology solutions March 2016 - Till date

Software Agile QA Manager

Tata Consultancy Services Ltd March 2009 - March 2016

Software Agile QA Consultant QA Manager

PROJECT DETAILS

Project Title: CBRE – ERP Upgrade project 04/20/2017– Till date

Role: Agile -Test Manager - automation (Finance and Procurement)

Client: CBRE Group, Inc. (Real Estate)

Technology/Tools: Atlassian -JIRA, HP QTP/UFT,HP ALM, Load runner, Selenium Java, JIRA, TFS, Microsoft Project, Jenkins, ETL Testing, Microsoft TFS

The project is a JDE update project where CBRE is in the process of upgrading their existing JDE one world to JDE 9.2 platform and Implement. The project team uses Agile – Scrum methodology with JIRA to deliver the project. Activities in scope for the project include; Leverage existing CBRE-CRAFT Framework for Selenium, building Automated regression test suite, Automation Test strategy/plan preparation, Functional understanding, identifying high priority test scenarios, Automaton candidates, arranging automated test scripts in logical business flow, and develop Automated test script for identified Automation candidates, around 400 scenarios.

Technically identified Scope, and implemented Automation Test Plan design / Review.

Use Atlassian JIRA and TFS to create agile project deliverables and track project update.

Manage a team of 15+ onsite and offshore testers and functional consultants.

Build Testing Center of Excellence- TCOE with HP Toolset ( service virtualization )

Implement Service Virtualization with HP tool set for e-commerce application.

Publish DSR and WSR for Reporting to Client, as well as project closure document with the transition of Automation scripts to CBRE.

Lead SOA testing, Monitored Automation Framework and execution.

Create Functional design documents

Automating JDE – P2P, Siebel CRM with Selenium and HP tool set

Implemented Environment and master data preparation, as well as Design and Execution Timeline.

Completed Automation Test strategy/plan, and Automation Testing Feasibility Analysis / Clarifications.

Worked on testing proposal and created delivery Metrics .

white-box (logic drive), black-box (requirements driven), load testing, coverage testing and regression testing

Manage UAT with over 30+ business users for entire system Ingression.

Working with CI/CD and QA automation configuration

Mentoring and Coaching delivery team

Carefully Test Instance/environment co-ordinations with CBRE IT team.

Detail Automation Test plan preparation with in-scope, out of scope test scenarios /cases along with tools/instance/ environment and timeline listing.

Create Project KPIs and SOWs

Project Title: Investment Banking – Automation testing project 08/21/2016– 4/20/2017

Role: Agile - QA Manager – Automation

Client : JPMC

Technology/Tools: Atlassian -JIRA, HP QTP/UFT (10.00-12.05), HP ALM, Selenium Java, Microsoft Project,Microsoft SharePoint, Fitnesse, Microsoft TFS, Jenkins

The project automation testing COE setup project. The project team uses Agile – Scrum methodology with JIRA to deliver the project. Activities in scope for the project include; Leverage existing automation Framework, building automated regression test suite, Automation Test strategy/plan preparation, Functional understanding, identifying high priority test scenarios, Automaton candidates, arranging automated test scripts in logical business flow, and develop automated test script for identified Automation candidates, around 800 scenarios.

Create Road map for TCOE setup and implement it.

Technically identified Scope, and implemented Automation Test Plan design / Review.

Use Atlassian JIRA and TFS to create agile project deliverables and track project update.

Manage a team of 15+ onsite and offshore testers and functional consultants.

Using business Judgment in anticipating client/project needs and developing alternative solutions

Implement Service Virtualization with HP tool set for e-commerce application.

Create Functional design documents

Automating in house .Net application and SAP CRM, ECC application.

Implemented Environment and master data preparation, as well as Design and Execution Timeline.

Completed Automation Test strategy/plan, and Automation Testing Feasibility Analysis / Clarifications.

white-box (logic drive), black-box (requirements driven), load testing, coverage testing and regression testing

Manage UAT with over 25 business users for entire system Ingression.

Working with CI/CD and QA automation configuration

Worked on testing proposal and created delivery Metrics .

Mentoring and Coaching delivery team

Project Title: PAR –JDE SAP end to end Implementation project 03/20/2016 – 06/19/2017

Role: Agile QA and Validation Manager (SAP, JDE)

Client: Par Pharmaceutical – Endo Pharmaceutical

Technology/Tools: VB-Scripting, HP QTP/UFT,HP ALM, Load runner, Microsoft Project, Jenkins, ETL Testing

The project involved Endo International plc, a global specialty healthcare company focused on improving patients' lives while creating value. It was an ERP Integration Project with an objective to harmonize the ERP systems in use. PAR uses JDE Edwards Enterprise One, Huntsville uses SAP and MAPICS. The project objective was to standardize on JDE Enterprise One (E1). The project solved the quest for Single ERP platform to support serialization and improved Business Operations.

Created Test strategy, Test plan, Risk identification, Estimating testing tasks and design task allocation for the JD-Edwards testing.

Coordinated a team of 20+ automation and functional testers (15 offshore, 5 Onsite).

Lead the Validation testing, UAT, and Performance testing including the functional testing area.

Manage UAT with over 85+ business users.

Lead process demo and workshops and help in change management

black-box, white-box, load, stress testing

Create and maintain Functional design documents using Microsoft Project and Microsoft SharePoint

Professionally derived the Test scenarios based on the Business Requirements.

Lead the validation testing for CFR21 Regulations and the OQ PQ validation protocols testing.

Supervised the test scripts creation and execution concerning FDA protocol validation.

Lead SAP MM, P2P end to end testing

Technically lead the automation and performance testing activity of SAP and JD-Edwards ERP systems.

Build Testing Center of Excellence- TCOE with HP Toolset

Implemented the testing activity of handheld RF devices, and real time warehouse testing.

Worked on testing proposal and created delivery Metrics .

Promptly prepared the testing report, metrics and send daily /weekly status report to the executive committee.

Create Project KPIs and SOWs

Coaching and Mentoring the Delivery team.

Lead Performance Testing with HP Load Runner

white-box (logic drive), black-box (requirements driven), load testing, coverage testing and regression testing

working with CI/CD and QA automation configuration

Using business Judgment in anticipating client/project needs and developing alternative solutions

Project Title: Oracle –Siebel- implementation /up-gradation testing - Starbucks - 01/14/2016– 03/18/2016

Role: Test Delivery Lead

Client: Starbucks

Technology/Tools: VB-Scripting, HP QTP/UFT, Jenkins,HP ALM 11.5, BPT, Selenium, Sikuli, Load runner, SOAP UI

This project was basically in the creation and maintenance of automated test script for SAP CRM, ECC, JD Edwards and Informatica system of AmerisourceBergen Corporation. In this initiative, I ensured the quality of delivered application in regression and UAT testing. The regression stack was huge and involved more effort for every cycle of execution. The organization realized the importance of incorporating automation testing with a scalable framework which can not only reduce the cycle time execution but can automate UAT testing phase.

Designed and developed automation framework on top of QTP/UFT and QC/ALM BPT.

Successfully lead Test Plan, estimation preparation, and performance testing for SAP CRM and JDE.

Coaching and Mentoring the Delivery team.

Created Test script for SAP MM, SD, MDM, and script on Selenium.

Automating Siebel CRM module, ETL –Data Warehouse testing

Build Testing Center of Excellence- TCOE

Technically implemented Test tool setup, administration, and Test case selection for automation scripting.

Performed Task distribution for script preparation & execution.

Automated and executed for UAT as well as Regression test cases.

Coordinated between functional, development and customer team.

Technical solved issues/challenges faced by the team regarding automation.

Data base testing for SQL and Access Database

Lead RPA with Automation Anywhere

Lead SOA testing and working with CI/CD and QA automation configuration

Lead Performance Testing with HP Load Runner

Project Title: SAP End to end Implementation 03/02/2015 – 06/01/2016

Role: QA Manager –SAP /JDE

Client: AmerisourceBergen Corporation

Technology/Tools: Virtual Machines, VB-Scripting, HP QTP/UFT (10.00-12.05), HP ALM 11.5, BPT, Selenium, SOAP UI

This project involved ERP and e-Commerce applications of AmerisourceBergen Corporation as well as the quality assurance of the delivered application in regression and UAT testing.

Technically conducted Test Plan, Estimation preparation, Test tool setup, and administration.

Lead test automation for application landscape and feasibility of testing tool.

Assisted Team on performance testing.

End to end testing implementation of SAP CRM, MM, MDM, OTC and P2P

Automation and function testing in SAP CRM, ISU and MDM module

Designed and developed automation framework on top of QTP/UFT and QC/ALM BPT.

ETL –Data Warehouse testing with UKI Mercury test cycles

Lead process demo and workshops and help in change management

Develop entire automation regression suite on selenium for a web based ordering application.

Task distribution for script preparation & execution

Data base testing for SQL and Access Database

Build Testing Center of Excellence- TCOE

Lead Robotic process automation (RPA) with Automation Anywhere

Project Title: HSBC Bank – ERP Implementation 03/02/2014 – 01/05/2016

Role: QA Manager - Automation

Client: HSBC Bank

Technology/Tools: VB-Scripting, HP QTP/UFT (10.00-12.05), HP ALM 11.5, BPT, SOAP UI, Fitnesse, Microsoft TFS

This project was implemented for HSBC banking operations. The corporation uses PeopleSoft FSCM and HRMS modules for finance and admin. The project involved application in regression and UAT testing for incorporating automation testing with a scalable framework.

Managed QA/Test Program/project teams of Test Leads, subject matter experts, testers, both onsite and remote/offshore teams for Web applications, Custom, Legacy applications, batch and online applications in Data Capture, Rating, Pricing, Invoicing, Revenue Reporting, Revenue Recovery and Reporting application areas.

Supported pre-sales, sales, marketing teams. Created client specific solution offerings and resonation materials. Developed proposals for TCOE set up and other specific testing needs for clients. Presented solution approach, proposals to clients.

Responsible for estimating/forecasting, resourcing, process/deliverable quality reviews, test design, test environment set up, test plan/script creation, test execution and implementation of large and complex projects spanning multiple applications and multiple

Participated in governance process, reported testing progress/test results, conducted triage meetings with business/BAs, development, project management and test teams to prioritize & close defects in a timely manner.\

Developed and maintained the Quality Assurance Program Plan and implemented the documented quality and testing policies, plans, and processes to support the plan.

Managed Test Automation for the including the following: Plan, Design, Build and Maintain complex Test Automation Frameworks(Data-driven, Keyword, Hybrid, Descriptive programming) using HP Quick Test Pro (QTP)

Managed Performance testing using HP Performance Center/ LoadRunner including the following activities: directing/identifying volume/stress/performance testing solutions, scheduling, tracking, measuring of Performance testing and test results

Reviewed work and deliverable products for compliance with applicable work or contract instructions and criteria, standards and approved procedures, making technical comments and recommendations as appropriate.

Participated in verification of project work and contract products (requirements, designs, project plans).

Project Title: ERP automation Testing – AmerisourceBergen Corporation 11/02/2012 – 01/14/2014

Role: Test Automation Lead - SAP

Client: AmerisourceBergen Corporation

Technology/Tools: VB-Scripting, HP QTP/UFT (10.00-12.05), HP ALM 11.5, BPT, Selenium, SOAP UI, Jenkins

This project involved ERP and e-Commerce applications of AmerisourceBergen Corporation as well as the quality assurance of the delivered application in regression and UAT testing.

Created Test strategy, Test plan, Risk identification, Estimating testing tasks and design task allocation for the JD-Edwards testing.

Coordinated a team of 10+ automation and functional testers ( 5 offshore, 5 Onsite ).

Lead the Validation testing, UAT, and Performance testing including the functional testing area.

Technically conducted Test Plan, Estimation preparation, Test tool setup, and administration.

Lead test automation for application landscape and feasibility of testing tool.

Assisted Team on performance testing.

Automation and function testing in SAP CRM, ISU and MDM module

Designed and developed automation framework on top of QTP/UFT and QC/ALM BPT.

Develop entire automation regression suite on selenium for a web based ordering application.

web applications automation and function testing

End to end testing implementation of SAP CRM, MM, MDM, OTC and P2P

Lead SOA testing

Lead process demo and workshops and help in change management

Lead Robotic process automation (RPA) with Automation Anywhere

Project Title: SAP End to end Implementation- SAP AG 11/01/2011 – 11/01/2013

Role: Test Automation Lead

Client: SAP AG

Technology/Tools: Windows XP, Windows 2000 Server, Dell Desktops, Virtual Machines, VB-Scripting,

HP QTP/UFT (10.00-12.05), HP ALM 11.5, BPT, Selenium, SOAP UI, Sikuli

This project was conducted in SAP SE Systems, which deals with Applications & Products in Data Processing. The company is a German multinational software corporation that makes enterprise software to manage business operations and customer relations.

Implemented Project Plan and estimation of 20000+ Scenarios.

Automated the complete process of performance testing in QTP and VBScripting

Manage a team of 15+ automation and functional testers to deliver the project within time.

Designed and created Fifth generation automation framework on QTP /UFT.

Technically designed and implement Mobile automation test scripts using QTP add-ons and Keynote mite.

Executed iOS automation testing using Keynote mite and QTP.

Created Automation framework for SAP Portal, Java, and GUI application.

Automation and function testing in SAP CRM, ISU, HCM and OTC and all other module.

Build Testing Center of Excellence- TCOE

Project Title: PeopleSoft and Siebel CRM Implementation testing Project - Vale CAP 11/01/2011 – 11/01/2012

Role: Test Automation Consultant

Client: Vale CAP

Technology/Tools: Windows XP, Windows 2000 Server, Dell Desktops, Virtual Machines, VB-Scripting,

HP QTP/UFT (10.00-12.05), HP ALM 11.5, BPT, Selenium, SOAP UI, Sikuli

This project was implemented for Vale SA and focused on implementing PeopleSoft FSCM, HRMS 8.9 in Canada, America, and Peru, with the goal of ensuring an end to end functional regression testing of their system for different geographical location.

Prepared test Strategy, plan, Test tool and environment setup.

Implemented Regression test suite design for P&C insurance application.

Designed and developed automation framework on top of QTP/UFT and QC/ALM Develop script on Selenium with .NET, VB script, and Shell scripting.

Automate and execute UAT, Regression test cases.

Test case selection for automation scripting considering repeatability.

web applications automation and function testing

Lead Performance Testing

Project Title: TCS Testing Center of excellence -TCOE Lab 03/31/2010 – 03/20/2016

Role: Test COE Architect /Lead

Client: Tata Consultancy Services Limited (TCS)

Technology/Tools: Windows XP, Windows 2000 Server, Dell Desktops, Virtual Machines, VB-Scripting,

HP QTP/UFT (10.00-12.05), HP ALM 11.5, BPT, Selenium, SOAP UI, Sikuli

The objective of the ERP testing team was to develop reusable assets for testing, develop & maintain TCS in-house automation framework (e-Swift) Automation Framework. As a part of asset building, it includes reusable manual test cases

& automated test scripts, templates, and Strategy documents. Niche testing comes under the TCS Assurance unit. It covers different areas like Security Testing, Browser Testing, mobility testing and ERP testing. It provides Services in the following areas;

Lead and Manage the implementation of the ERP ( SAP & PeopleSoft ) testing practise with a team size of 30 ( onsite, offshore and near shore )

Pre Sales – Proposals for Testing/QA practise

Experience building Testing Center of excellence ( TCOE )

Lead Manual/ Automation / Performance Testing Services and Consulting

Lead Robotic process automation (RPA) with Automation Anywhere tool

Industry Specific solution development and filing Patent.

Lead the testing disaster management team.

Using business Judgment in anticipating client/project needs and developing alternative solutions

Deliver end to end testing project as a test Manager, Lead or architect.

Set up TCOE for clients

Lead Process improvement task

Use TAAS to create new test practise frameworks.

Create automation solutions for SAP, PeopleSoft and Siebel CRM.

EDUCATION

West Bengal University of Technology (WBUT) 2005 – 2009 Bachelors in Engineering



Contact this candidate