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Manager Officer

Los Angeles, California, United States
January 29, 2018

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Margie Riendeau, CAMS

**** ******** ***.

North Hollywood, CA 91606

Professional Experience

I have held Supervisor/Manager positions in Operations both in the branch and back office Operations Centers. In these positions I increased my knowledge of management and legal procedures. During this period is where I studied for my CAMS Certification and finished my Associates Degree in Law. My greatest satisfaction was working as a consultant to assist department managers to achieve good reviews from auditors and regulators.

2010-2014 Far East National Bank/ AVP Assistant BSA Officer

During preparations for auditors or regulators I assisted the FVP

BSA Officer with data gathering and preparing reports. Developed

procedures for accurate customer activity reviews

Supervised 9 analysts; review case files; review and approve SAR’s; assure narratives support the activity correctly and department is compliant with the USA Patriot Act; SAR’s filed on time. Act on Grand Jury subpoenas, legal requests for information or documents.

2014-2015 BSA Consultant at Opus Bank located in Fullerton

Contract position ( 6 month assignment) through United Technical Agency. Opus Bank has over 3 billion in assets and over 60 offices in three states. My duties were to review alerts and write a narrative to support the current activity and determine if the risk ranking of account was valid: determine if the risk should be changed to high or low; review for unusual activity and prepare a SAR when necessary.

2015 June 2015 Robert Half hired as part of a task force of twelve experienced BSA analysts for East West Bank to do "look backs" and review activity as requested by the Regulators. We were a group of 12 CAMS certified and experienced BSA analysts performed reviews and made suggestions to assist the BSA Officer with clearing exceptions. .

July 2015 Sent by ICS to CTBC (China Trust) as an analyst to assist in bringing account reviews and pending cases up to date.

September to November 2016 American Business Bank

Temporary hire to sit in for the BSA Officer who was out on Medical Leave (6 months). I reviewed the analysts' work for correct analysis of transactions and to review their back up paperwork to support their Narrative . The bank has 3 MSB's and I used my review of the file and activity as a training tool for the analysts. Assisted the VP Operations Officer in assembling required documents, licensing etc. for business accounts and wrote instructional information for Officers and New Account Associates. In the interim time I kept up with the latest laws, changes and concerns through various websites such as Bankers on Line, ACAMS, "FinCen etc.

August 2016 Sent by LANI (consulting firm) to Broadway Federal Bank. My assignment was to assist the BSA department in clearing their consent order and needed my assistance in BSA and Operations. Thereafter all the consultants were dismissed.

2017 to the present Consulting in BSA disciplines for various temp agencies as a consultant for various disciplines. ( assisting with meeting timelines or customer reviews ) and/or Operations departments assisting with department supervisors to meet deadlines and regulations.


Associates Degree in Interdisciplinary Education

Associates Degree in Legal Assisting

Certified Paralegal

Certified Anti-money Laundering Specialist CAMS


Association of Certified Anti-money Laundering Specialists

Awards and Recognitions

Dean’s list Mission College

Recognition of Public Service from the LA City Council


For Prospective Employer

Required cover letter of Margie Riendeau

My resume demonstrates my abilities and experience in the area of BSA compliance, Bank Operations, Branch Management and as a Paralegal. However, I have more experience not noted in my resume. I have been in Operations prior to my history on my resume. I Have been a Training Officer, an Operations Officer and an AVP Operations Officer for the Southern California Central Operations Division of a major bank. I have received additional credentials throughout my career as required by my various employers. I am CAMS certified and a Certified Paralegal.

I am looking forward to sharing my knowledge with Supervisors and Department Managers to assist them with making their job easier and their department viewed as outstanding. My most recent employment has been as a consultant in the BSA/AML compliance and risk areas of various banks. In this capacity I would utilize my background experience and knowledge in analysis and relevance of customers’ financial activity for risk or BSA issues ; review the supporting documents as proof of the narrative. In some instances I made suggestions for changes in procedures for documentation requirements when opening new accounts. This knowledge is from many years as an Operations Officer and Training Officer.

As a consultant I enjoy working with the department manager/head/ or supervisor to assist them to achieve their goals and to assist in "look backs," or complying with suggestions by auditors or regulators. Or, just be an analyst. Achieving their department goals is my forte. I enjoy the search for forensic evidence that supports a decision to file a SAR, change methods/procedures then put it in writing for the benefit of the department supervisor or manager. I have the necessary working experience for AML/BSA/Compliance positions, also branch Operations Management; Central Operations Management and Paralegal support within the Banking/Financial and supporting industries. I love challenges and investigation. Not opposed to long hours and working weekends to meet deadlines. All this talent and experience is in one package and did I mention perfect attendance?

Hope to hear from you soon.

Margie Riendeau


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