Sales Customer Service
Resume:
MARICRIS J. ILOY
Block ** Lot ** Coneflower St. Metroville Complex Subd.
Brgy. San Francisco Halang Rd. Binan, Laguna
********.****@*****.***
CAREER OBJECTIVE
To use my skills, work experience and education to contribute towards developing and expanding business opportunities, with the chance to advance to a management role in future.
WORK EXPERIENCE
PHILCHEMA INC.
3rd Flr West Wing Culmat Bldg
E. Rodriguez Sr. Ave Quezon City
POSITION: AREA MANAGER
February 2017 – Present
AREA: Batangas
(Malvar, Lipa, Padre Garcia, Rosario & San Jose)
RESPONSIBILITES:
Relationship management with prospective and existing clientele in Farms & Feed mills;
Customer service and conservation of business;
Proficiency in working with animal nutrition modeling programs
Excellent communications skills.
Worked closely with others in a team environment to help achieve overall business objectives in animal nutrition to provide food safety.
Sustain current accounts and expand; handles contracts and rebates negotiation.
TORRENT PHARMA PHILS INC.
Zuellig Bldg Makati Ave Cor Paseo De Roxas Makati, City
POSITION: Medical Representative (Licensed)
February 2016 - February 2017
AREA: Alabang, Muntinlupa & Las Pinas
RESPONSIBILITES:
Strong customer relations skills and continual awareness of changing medical developments
Demonstrating or presenting products to healthcare staff including doctors, nurses and pharmacists;
Marketing analysis & strategize to generate sales.
managing budgets & maintaining detailed records
reviewing sales performance
writing reports and other documents
ACHIEVEMENTS:
Product Achiever – Pantor (May, July & Sept 2017)
--Toridon (May & Aug 2017)
Best Detailer -- Midyear & Kick off Conference
NATRAPHARM-PATRIOT GROUP
Km. 18 Patriot Bldg West Service Road Sucat, Paranaque
POSITION: Medical Representative (Licensed)
May 2008 – October 2015
AREA: Lower Laguna
(San Pedro, Binan, Sta. Rosa, Cabuyao, Carmona Cavite & GMA)
RESPONSIBILITES:
Integrate strategies to develop and expand existing customer sales, brand and product evolution & innovation.
Skilled for customer service and management to improve customer satisfaction.
Increase product awareness, answer queries, provide advice, updates on medical science & industry and introduce new products.
Generate sales to perform 100% based on assigned quota.
Clerical jobs (scanning and encoding documents, product presentations & managing RTDs and other promotional activities);
Other jobs that maybe assign from time to time.
ACHIEVEMENTS:
Sales Performer YTD 2014 Sales Achiever
YTD 2013 Sales Achiever
YTD 2010 Sales Achiever
Excellence Awardee YTD 2014 Achiever for all brands
Product Awardee YTD Sales Achiever for Vasalat (2010, 2012, 2014)
YTD Sales Achiever for Imax (2009, 2011, 2013, 2014)
YTD Sales Achiever for Xelevia (2013-2014)
YTD Sales Achiever for Velmetia (2013-2014)
YTD Sales Achiever for Omacor (2012-2015)
YTD Sales Achiever for Trental (2011-2014)
Service Awardee 5 years
ASIAPRO COOPERATIVE
#70 San Rafael St. Bo. Kapitolyo, Pasig City
CLIENT: Wyeth Pharmaceuticals Inc.
POSITION: Clinician/Promo Sales Assistant (PSA)
May 2007 – May 2008
RESPONSIBILITIES:
Efficient handling of customers (Wyeth Pharmaceutical) information ;
Acts as sales medical assistant for Alabang & Muntinlupa hospital accounts;
Clerical jobs (scanning and encoding documents);
Updates on Promotional price adjustments and discounts
Strengths:
Team player;
Pro-Active;
Performs multi-tasking;
Ability to work with minimal supervision.
EDUCATIONAL BACKGROUND
La Consolacion College-Binan 2003-2007
AB Psychology
La Consolacion College 1999-2003
Sto.Tomas Biñan Laguna
St. Paul College Makati 1993-1999
D.M. Rivera Street Makati City Metro, Manila
SKILLS
Good in written and communication skills (English, Tagalog);
Knowledgeable in Windows Applications (Word, Excel, Power Point)
Clerical Skills (Filing Documents, Encoding Data, Scanning, etc.);
Knowledgeable in Internet applications.
Strong problem-solving, product presentation and analytical skills
Proven Leadership and organization skills
Excellent public relations skills
Mindful Leadership Skills
Independent and/or team player
PERSONAL INFORMATION
Age: 30
Birthday: January 15, 1987
Birthplace: Pagbilao, Quezon
Religion: Catholic
Status: Married
Nationality: Filipino
SEMINARS ATTENDED / EXTRA CO-CURRICULAR ACTIVITIES
5th Channel Segment Seminar
Mansmith and Fielders Inc.
Dusit Thani Makati City
November 2017
Personality & Self Development
Mr. Clive Villanueva
Lima Park & Hotel Malvar, Batangas
July 2017
REFERENCES
MS. Myra Gambala Torrent Pharma Phils Inc.
District Manager 099*-*******
MR. Rainier Bernardo Torrent Pharma Phils Inc.
Medical Representative 091*-*******
MR. Albert Alvarez Natrapharm-Patriot Group
HR Staff (02) 821-7382
MR. Harold Averion Natrapharm-Patriot Group
District Manager (02) 821-7382
MS. Cherrylyn Patani Philchema Inc
Area Manager 091*-*******
I hereby certify that the above information is correct and true to the best of my knowledge and ability.
Maricris J. Iloy
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