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Sales Customer Service

Location:
Philippines
Posted:
January 29, 2018

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MARICRIS J. ILOY

Block ** Lot ** Coneflower St. Metroville Complex Subd.

Brgy. San Francisco Halang Rd. Binan, Laguna

090********

ac3809@r.postjobfree.com

CAREER OBJECTIVE

To use my skills, work experience and education to contribute towards developing and expanding business opportunities, with the chance to advance to a management role in future.

WORK EXPERIENCE

PHILCHEMA INC.

3rd Flr West Wing Culmat Bldg

E. Rodriguez Sr. Ave Quezon City

POSITION: AREA MANAGER

February 2017 – Present

AREA: Batangas

(Malvar, Lipa, Padre Garcia, Rosario & San Jose)

RESPONSIBILITES:

Relationship management with prospective and existing clientele in Farms & Feed mills;

Customer service and conservation of business;

Proficiency in working with animal nutrition modeling programs

Excellent communications skills.

Worked closely with others in a team environment to help achieve overall business objectives in animal nutrition to provide food safety.

Sustain current accounts and expand; handles contracts and rebates negotiation.

TORRENT PHARMA PHILS INC.

Zuellig Bldg Makati Ave Cor Paseo De Roxas Makati, City

POSITION: Medical Representative (Licensed)

February 2016 - February 2017

AREA: Alabang, Muntinlupa & Las Pinas

RESPONSIBILITES:

Strong customer relations skills and continual awareness of changing medical developments

Demonstrating or presenting products to healthcare staff including doctors, nurses and pharmacists;

Marketing analysis & strategize to generate sales.

managing budgets & maintaining detailed records

reviewing sales performance

writing reports and other documents

ACHIEVEMENTS:

Product Achiever – Pantor (May, July & Sept 2017)

--Toridon (May & Aug 2017)

Best Detailer -- Midyear & Kick off Conference

NATRAPHARM-PATRIOT GROUP

Km. 18 Patriot Bldg West Service Road Sucat, Paranaque

POSITION: Medical Representative (Licensed)

May 2008 – October 2015

AREA: Lower Laguna

(San Pedro, Binan, Sta. Rosa, Cabuyao, Carmona Cavite & GMA)

RESPONSIBILITES:

Integrate strategies to develop and expand existing customer sales, brand and product evolution & innovation.

Skilled for customer service and management to improve customer satisfaction.

Increase product awareness, answer queries, provide advice, updates on medical science & industry and introduce new products.

Generate sales to perform 100% based on assigned quota.

Clerical jobs (scanning and encoding documents, product presentations & managing RTDs and other promotional activities);

Other jobs that maybe assign from time to time.

ACHIEVEMENTS:

Sales Performer YTD 2014 Sales Achiever

YTD 2013 Sales Achiever

YTD 2010 Sales Achiever

Excellence Awardee YTD 2014 Achiever for all brands

Product Awardee YTD Sales Achiever for Vasalat (2010, 2012, 2014)

YTD Sales Achiever for Imax (2009, 2011, 2013, 2014)

YTD Sales Achiever for Xelevia (2013-2014)

YTD Sales Achiever for Velmetia (2013-2014)

YTD Sales Achiever for Omacor (2012-2015)

YTD Sales Achiever for Trental (2011-2014)

Service Awardee 5 years

ASIAPRO COOPERATIVE

#70 San Rafael St. Bo. Kapitolyo, Pasig City

CLIENT: Wyeth Pharmaceuticals Inc.

POSITION: Clinician/Promo Sales Assistant (PSA)

May 2007 – May 2008

RESPONSIBILITIES:

Efficient handling of customers (Wyeth Pharmaceutical) information ;

Acts as sales medical assistant for Alabang & Muntinlupa hospital accounts;

Clerical jobs (scanning and encoding documents);

Updates on Promotional price adjustments and discounts

Strengths:

Team player;

Pro-Active;

Performs multi-tasking;

Ability to work with minimal supervision.

EDUCATIONAL BACKGROUND

La Consolacion College-Binan 2003-2007

AB Psychology

La Consolacion College 1999-2003

Sto.Tomas Biñan Laguna

St. Paul College Makati 1993-1999

D.M. Rivera Street Makati City Metro, Manila

SKILLS

Good in written and communication skills (English, Tagalog);

Knowledgeable in Windows Applications (Word, Excel, Power Point)

Clerical Skills (Filing Documents, Encoding Data, Scanning, etc.);

Knowledgeable in Internet applications.

Strong problem-solving, product presentation and analytical skills

Proven Leadership and organization skills

Excellent public relations skills

Mindful Leadership Skills

Independent and/or team player

PERSONAL INFORMATION

Age: 30

Birthday: January 15, 1987

Birthplace: Pagbilao, Quezon

Religion: Catholic

Status: Married

Nationality: Filipino

SEMINARS ATTENDED / EXTRA CO-CURRICULAR ACTIVITIES

5th Channel Segment Seminar

Mansmith and Fielders Inc.

Dusit Thani Makati City

November 2017

Personality & Self Development

Mr. Clive Villanueva

Lima Park & Hotel Malvar, Batangas

July 2017

REFERENCES

MS. Myra Gambala Torrent Pharma Phils Inc.

District Manager 099*-*******

MR. Rainier Bernardo Torrent Pharma Phils Inc.

Medical Representative 091*-*******

MR. Albert Alvarez Natrapharm-Patriot Group

HR Staff (02) 821-7382

MR. Harold Averion Natrapharm-Patriot Group

District Manager (02) 821-7382

MS. Cherrylyn Patani Philchema Inc

Area Manager 091*-*******

I hereby certify that the above information is correct and true to the best of my knowledge and ability.

Maricris J. Iloy



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