Manager Security Officer

CISSP Associate

Experienced Security and compliance professional well versed in ArcSight SEIM technologies and compliance to multiple standards.

Quality Removal Services, INC. Warrenville, Illinois 04/2016 to present

Demolition of office space to include secure areas.

Participated in the planning and execution of removal of furniture, walls, and wire in preparation of remodeling of sensitive areas

oWorked for my HP credential

oStudied for and passed my CISSP

Licensed Health and life insurance producer 5/2014 to present

Farmers Insurance

AFLAC

Allstate - Corporate Headquarters Northbrook, IL 5/2015 - 11/2015

Contract Compliance Specialist contracted through TekSystems

Worked with the ArcSight SEIM team toward compliance with PCI requirements

Worked with component owners to assure the logs meet the PCI standard

Worked on developing a Use Case standard procedure

Worked with SIEM Engineers to classify and categorize Splunk Feeds

HSBC, Schaumburg, Illinois 02/2014 to 04/2014

Fixed Term 2 month Contract Employee through TekSystems

Contract to evaluate and recommend changes to digital security, documentation and standards

Evaluated Documentation for compliance with Key Management PCI Requirements

Assisted in the revision and review of the documentation

VALID USA (After Acquiring Global Card Services) Downers Grove, Illinois 12/2012 to 11/2013

Division of Valid World Wide a transaction card personalization and manufacturing company.

Quality Manager/Chief Security Officer

Logical and physical security officer authored new security manuals and ensured compliance with all regulatory and business standards including VISA, MasterCard, and PCI.

Established security teams which met once a month and recorded and tracked all security events demonstrating team leadership.

Created a risk management process and a risk assessment tool based on the NIST standard. Tracked quality metrics for card production. Ensured the measurement equipment provided accurate verifiable data Conducted periodic testing and calibration of all equipment and investigation and remediation of customer complaints.

Achievements:

Lead the annual audits for both Visa and Master Card (PCI). Met the logical and physical requirements of the standard achieving fewer and less severe findings each year.

Completed our internal PCI self-assessment. Ensured compliance to the PCI standard.

set up internal security standards to meet PCI compliance

Wrote and implemented a physical security manual for the personalization of secure transaction cards. As a result for the first time the company had a complete physical security manual with reference documents.

Evaluated network security and devices to comply with PCI checkpoints

Wrote and implemented a Logical Security Manual for the personalization of secure transaction cards

authored a PowerPoint presentation describing the duties for each member of the key management team. Trained and documented the team’s ability to perform their key management duties. As a result the key management team understood their duties and performed key management for all customer needs.

wrote an effective risk management protocol for the remediation of risk based on the NIST standard.

GLOBAL CARD SERVICES, Downers Grove, Illinois 6/2006 to 12/2012

Transaction card Personalization Company.

Quality Manager/ Chief Logical Security Officer

Managed team of 20 responsible for quality of the product shipped.

Defined quality standards and process documents for major customers.

Trained the quality operators on the test equipment and the collection of data.

As security officer authored both the logical security manual and the physical security manual. Lead both the logical and physical audits for both Visa and MasterCard.

OBERTHUR Naperville, Illinois 9/1998 to 6/2006

Leading plastic card manufacturer and card Personalization Company.

Machine Operator/Training Coordinator/Quality Manager/ISO Management Representative

Began as a machine operator and promoted after six months to Trainer. After developing training for all new hires, given the additional responsibilities of Quality Manager and ISO Management Representative.

Developed a training program for new employees. Implemented a new employee-training program for all machine operators. Maintained all training records.

As the ISO management representative responsible for the operation of the QMS. Successfully maintained the certification of the QMS through four annual audits.

Maintained a record of defects, analyzed the data collected and successfully remediated complaints. Worked with customer service, production and the customer.

As quality manager documented process and developed quality metrics for each process. Maintained a 95% on time performance rate.

Lead a root cause analysis on a major defect. Duplicated cards worked with the machine manufacturer and production to remediate this costly defect.

As a result an error originally attributed to operator error was discovered to be within the printer. The remediation of this defect increased confidence in the process and lead to greater customer confidence.

Certifications

12/16 CISSP

04/16 HP Accreditation

02/93 ISO 9001

Degree

Psychology

1982 Illinois Benedictine University

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