Sales Customer Service

Brittani Harfield

281-***-**** *********@*****.***

Education

Bachelor of Science in Commerce & Business Administration May 2017 Bachelor of Science in Human Environmental Sciences December 2017 The University of Alabama, Tuscaloosa, AL

• Major: Marketing

• Major: Fashion Retailing

• GPA: 4.0

Work Experience

Fashion Intern, Modern Luxury, New York, NY August 2017 - December 2017

● Assist with photoshoots

● Communicate with high fashion brands and PR companies

● Organization and coordination of sample pulls and returns

● Organization of samples and the fashion closet

Sales Associate, Nordstrom, Houston, TX June 2015 – Present

• Set and achieved personal sales goals while supporting the goals of the sales team

• Greet customers in a timely, professional and engaging manner

• Schedule personal styling appointments

• Provide honest and confident feedback to customers regarding style and fit

• Build lasting relationships with customers by contacting them to follow up on purchases, suggest new merchandise, and invite them to store events

Men’s Clothing Management Intern, Nordstrom, Houston, TX June-August 2016

• Assisted with management responsibilities, as well as shadow the department managers

• Gained experience with scheduling, planning monthly sales goals, and floor merchandising

• Played a key part in planning of store events and communicating with vendors

• Participated in sales and customer service, as well as styling clients

• Responsible for managing rewards goals among sales associates and overall department Promotional Model, MKTG Marketing Agency, Tuscaloosa, AL December 2016 - June 2017

• Assisted with promotional events to promote new products from various alcohol brands

• Used marketing and promotional methods to draw attention to new and existing products

• Provided product knowledge to customers for wholesale purchases and sales promotions

• Encourage customer interaction at promotional events with product sampling and giveaways Sales Associate, Treasure Hunter’s Gallery, Richmond, TX June-August 2014

• Traveled to Dallas to assist with buying merchandise for the upcoming season at the Dallas Market

• Provided input on potential merchandise

• Gained experience in ordering wholesale garments and accessories Honors and Awards Organizations & Other Experience

• Wilma S. Endowed Scholarship - Alpha Gamma Delta

• Caitlin Brady Costello Endowed Scholarship - T-shirt Committee

• Boozer Ray Family Endowed Scholarship - Parts Model for Modern Luxury

• President’s and Dean’s List - Public Relations Freelance

• Phi Eta Sigma & Phi Sigma Theta Member Societies -Runway shows

• National Society of Collegiate Scholars

• Golden Key Member Society

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