Customer Service Assistant

Vanessa Harden

**** ****** **. ***** ** ***** 314-***-****

****************@*****.***

PROFILE

Dedicated, service-focused professional seeking a position as a Healthcare coder.

Reliable worker with the ability to learn new concepts and skills quickly.

Reputation as a team player and passion for helping others.

SKILLS

familiarity with data processing, Microsoft office suite

basic mathematic skills necessary in the work place

familiarity with medical terminology

EDUCATION

NATIONAL AMERICAN UNIVERSITY

Healthcare Information Technology/HIM 2016-2017 Diploma

NATIONAL AMERICAN UNIVERSITY

Healthcare Management, 2014-Present

SANFORD BROWN COLLEGE - Saint Louis, Missouri

Business Administrative Management, 2004-2005 ASS Degree

PROFESSIONAL WORK EXPERIENCE

Custodian, Normandy School District Saint Louis Missouri 2010 - Present

Typical cleaning and maintenance. Responsible for locking and securing all rooms and buildings.

Loan Clerk, Loan Machine Saint Louis Missouri 2009-2009

Responsible for interviewing applicants and reviewing credit applications to obtain personal and financial data. Record credit transactions, deposits and issues payments manually or electronically.

Tax Preparer, Jackson Hewitt Saint Louis Missouri 2007-2009

Medical Assistant, Nurses & Company Saint Peters Missouri 2005-2006

Responsible for recording vital signs.

Responsible for cooking, cleaning, showering, bathing patients in their resident.

Responsible for daily charting or reporting of resident health.

Staff, Motor & Armature, Earth City, Missouri 2001-2006

Shipping and Receiving heating and cooling parts

Shipping and packing, Burrows Warehouse Earth City, Missouri 2000-2001

Certified Nursing Assistant, Mother of Good Counsel Saint Louis, Missouri 1996-1997

Responsible for taking care of Alzheimer residents: taking vital signs, bathing dressing, feeding and making sure residents are put to be properly. Also helped coordinate games for residents.

Packer, Product Mixer, Oven Tender, Machine Operator, Frito Lay Saint Louis, Missouri 1992-1995

Certified Nursing Assistant, Bethesda Nursing Home Saint Louis, Missouri 1991-1992

Responsible for taking care of the residents: taking vital signs, bathing dressing, feeding and making sure residents are put to be properly. Also participated in activities with residents.

Food Services worker and Custodian, McDonnell Douglas Saint Louis, Missouri 1989-1990

Certified Nursing Assistant, North Gate Park Nursing Home Florissant, Missouri 1986-1987

Responsible for taking care of the residents: taking vital signs, bathing dressing, feeding and making sure residents are put to be properly. Also participated in activities with residents.

Received certification as Nurse’s aide

Dietary Assistant, NHC Healthcare Maryland Heights, Missouri 1984-1985

Cooking, preparing trays as required by individual dietary plans.

Clean facility, kitchen and dining room

Maintain inventory of food supplies

Customer Service, Levitz Future Saint Louis, Missouri 1982-1983

Bus Girl, Barnes Queenie Towers Restaurant Saint Louis, Missouri 1981-1981

Cashier, Zantigo Mexican Restaurant Westport Plaza, Missouri 1980-1981

References upon request.

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