Operations Manager EVS and Food Service Sergeant while in the military

Victor L. Parker

****-* ******* ***** **... ● High Point, N.C. 27262 443-***-**** ● *************@*****.***

Environmental Services Professional

Environmental Services professional with 22 years of management and supervisory experience in medical facilities. Expert in overseeing cleaning operations in hospitals and medical centers to ensure they meet stringent requirements for a sanitary and safe environment. Proficient at training and supervising large staff, coordinating workflow and schedules, and other managerial responsibilities to maintain high levels of performance and accountability.

AREAS OF EXPERTISE

Environmental Services ● Cleaning and Sanitation ● Staff Supervision ● Operations Management

Safety Standards ● Scheduling and Coordination ● Performance Monitoring ● Records Management

PROFESSIONAL EXPERIENCE

Aramark/ High Point University, High Point, NC 2015 – Current

Lead Cook

Prepare meals according to Aramark standards using recipe cards and maintaining all forms required.

Broadway Services/John Hopkins Hospital, Baltimore, MD, 2012 – 2014

Supervisor

Managed cleaning operations of shift, and supervised 28 associates at large hospital. Ensured that cleaning staff effectively and efficiently completed floor-care, waste disposal, discharge cleaning and other tasks to maintain a sanitary and safe environment within hospital.

Staff Management: Assigned employees to specific tasks on a daily basis. Handled personnel issues and corrective or disciplinary measures when necessary. Maintained daily attendance reports, and other administrative responsibilities.

Quality Assurance: Monitored performance of cleaning staff and conducted regular inspections to verify completion of tasks and level of work quality. Corrected issues and problems.

Safety Compliance: Monitored staff and workplace to ensure safety standards and guidelines were followed.

Training: Trained new employees on proper cleaning methods and operation of equipment. Conducted monthly staff meeting to evaluate performance, discuss issues and update associates on new techniques and guidelines.

Collaboration and Accountability: Met weekly with upper management of hospital to discuss operations. Addressed issues and solutions to maintain adherence to hospital’s Environmental Services Mission.

Crothall/Greater Baltimore Medical Center, Baltimore, MD, 2011 – 2012

Operations Manager

Managed staff and operations on the third shift at .medical center, with responsibility for complete cleaning of General Operating, PACU, Emergency Labor and Delivery, and Discharge rooms.

Staff Management: Supervised 21 staff associates to ensure successful completion of assigned tasks for shift.

Administration: Handled scheduling and other administrative responsibilities.

Previous Environmental Services Management Positions

Northside Hospital/Aramark, Atlanta, GA, Operations Manager, 2010 – 2011,

University of Maryland Medical Center, Baltimore, MD, Assistant Manager, 2007 – 2010

Veterans Affairs Medical Center, Fayetteville. NC, Supervisor, 1991 – 2007

MILITARY EXPERIENCE

United States Army, Staff Sergeant 82nd Airborne Division, Fort Bragg, NC, 1969 - 1991

Dining Facilities Manager

Managed food service operations and dining facilities on base for troops.

Administration: Managed budget and inventory.

Staff Management: Trained cooks on the proper use of equipment and the preparation of meals.

Meal Planning: Created menus for meals.

Coordination: Met with commanders on daily basis to coordinate food-service operations.

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