Manager Sales
Resume:
Martha Y. Siguencia
Bronx, NY 10473
Phone: 516-***-****
************@*****.***
Summary of Qualifications:
** ***** ** ******** ******* experience,Success in delivering sustainable revenue and profit gain in competitive markets.Excellent communication and organizational management. Well-versed in leading staff training and mentoring with experience instilling motivation and promoting teamwork. communication and organizational management. Well-versed in leading staff training and mentoring with experience instilling motivation and promoting teamwork.Responsible for leading, managing ad coaching a team of sales and services professions to exceed sales targets.Focus on quality outcomes with over 25% increase in company’s assets.
Professional Experience:
Bank Of America
Senior Vice President - Financial Center Manager
2015 to Present
•Operate as a business owner and ensure operational risk excellence of my Financial Center While fostering a customer-centric environment.
•Drive operations and customer experience metrics by engaging staff on business strategy and performance results.
•Adhere to, enforce and carry out internal and regulatory policies, procedures and processes.
•Responsible for the choreography of customer traffic including direct of preferred customers to specialist from either the lobby or self service area to help drive the overall " one Team" revenue growth.
JP Morgan Chase Bank, N.A. New York, NY
Senior Vice President - Financial Center Manager/ District Manager Training.. 2011- 2014
• Increased company profit margin by 25% a net worth of over 75 million dollars.
•Proactively identify and manager risk in business, product and service transactions.
•Reviewed financial statements from branch P&L, sales and activity reports, and other performance data to measure productivity to ensure continued growth in profits.
•Froster a client-centric environment whereby associates are accountable for delivering an exceptional customer experience.
Domain Furniture Harstdale, NY
District Manager
2004- 2011
•Supervised and coordinated all aspects of store operations for a defined market ranging from 13 stores.
•Monitored businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
•Identify and provide solutions for process gaps and workflow issues to insure that we remain the industry leader.
•Planned, directed, supervised, and coordinated work activities of subordinates and staff relating to employment.
Children’s Place New York, NY
District Manager
2000- 2004
• Managed and supervised over 13 stores.
•Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
•Hired, trained, and evaluated personnel in sales or marketing establishments, promoting or dismissing workers when appropriate.
•Conferred with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Contempo Corporation NY, NY
District Manager
1997- 2000
•Performed and directed inventory investigations in response to shrink results outside of acceptable ranges.
•Hired and trained local sales managers and their staffs.Oversee inbound pipeline of high- level consumer complaints.
•Reviewed operational records and reports to project sales and determine profitability.
•Visited stores to ensure compliance with company policies and procedures. Education:
Fashion Institute of Technology
NY, NY
AS Architecture Interior Design
Westchester Community College
Westchester, NY
A.S Accounting
Baruch College
NY, NY
B.A Accounting
Skills
Excellent common sense, judgement and decision-marking abilities .Articulate professional possessing strong organizational skills. Reputation as a depedable and accountable employee. Motivated self-starter with an aptitud learning new skills quickly, able to collaborate in a team enterprise as well as work independently with minimal-supervision.Windows/Excel/ Quickbooks.Team Motivator.Bilingual- Spanish
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