Customer Service Technical Support
Resume:
Oscar J. Ante
Blk ** Lot * Area B, Purok * Sapang Palay
San Jose Del Monte Bulacan. Philippines
Mobile: 099********
Email: ****************@*****.***
Professional Experience
VXI
Direct TV
June 08, 2017 – December 31, 2017
Panorama Building, Munoz QC.
Making sales calls and contacts with potential and existing clients.
Position a strategic and features and benefits approach.
Educate customers through detailed explanations and/or demonstrations.
Challenging any objection to a view to getting the clients to buy.
Convergys
Telstra
INBOUND SALES
June 06, 2016 – December 6, 2016
Eton Centris, Quezon City
Making sales calls and contacts with potential and existing clients.
Position a strategic and features and benefits approach.
Educate customers through detailed explanations and/or demonstrations.
Challenging any objection to a view to getting the clients to buy.
Self-INTEREST
DOG BREEDING
July 2014 Up to Present
Venture into self-interest by making money while staying at home.
Bred dogs base on the quality and standard.
Sell puppies to a potential buyer and educate customers base on their breed.
Sykes Asia
Expedia
Shaw 500, Mandaluyong Metro Manila
February 2014- June 2014
Fulfil reservation request by determining the rooms available to meet costumer's desires.
Verify with costumer's information and payment options.
Explain policies and hotel features and deal with customer's issue.
Yes We Fix Technical Services
Customer Service Representative
AL-Quoz Dubai, UAE
February 2012- June 2013
Attending customers inquiries and complaints.
Perform basic troubleshooting and determine the root cause.
Making rapid cost calculation, and provide a customer with quotations.
Negotiating the terms and closing the deals.
Telus International
Technical Support
DELL COMPUTER
November 05, 2009- February 2010
Communicate complex ideas to customers at their own level of understating
And ability to analyze, isolate, and resolve the problems.
Troubleshoot system and network problems and diagnosing and solving hardware/software faults.
Arvato Degital Services Inc.
Technical Support
E-commerce Plaza, Eastwood. Quezon City
November 2008- November 2009
Demonstrate a basic knowledge of video game and their core audience.
Collaborates to other to ensure the customers issue are resolved.
Demonstrate the ability to follow trouble shooting steps to resolve an issue.
Successfully communicates with customers to gather information and learn
about their needs and expectation.
Educational Attainments
AMA Computer Learning Center
Web Application and Development
June 2013 – April 2015
Contact this candidate