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Customer Service Technical Support

Location:
Philippines
Salary:
$30 per hour
Posted:
January 27, 2018

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Resume:

Oscar J. Ante

Blk ** Lot * Area B, Purok * Sapang Palay

San Jose Del Monte Bulacan. Philippines

Mobile: 099********

Email: ac37rf@r.postjobfree.com

Professional Experience

VXI

Direct TV

June 08, 2017 – December 31, 2017

Panorama Building, Munoz QC.

Making sales calls and contacts with potential and existing clients.

Position a strategic and features and benefits approach.

Educate customers through detailed explanations and/or demonstrations.

Challenging any objection to a view to getting the clients to buy.

Convergys

Telstra

INBOUND SALES

June 06, 2016 – December 6, 2016

Eton Centris, Quezon City

Making sales calls and contacts with potential and existing clients.

Position a strategic and features and benefits approach.

Educate customers through detailed explanations and/or demonstrations.

Challenging any objection to a view to getting the clients to buy.

Self-INTEREST

DOG BREEDING

July 2014 Up to Present

Venture into self-interest by making money while staying at home.

Bred dogs base on the quality and standard.

Sell puppies to a potential buyer and educate customers base on their breed.

Sykes Asia

Expedia

Shaw 500, Mandaluyong Metro Manila

February 2014- June 2014

Fulfil reservation request by determining the rooms available to meet costumer's desires.

Verify with costumer's information and payment options.

Explain policies and hotel features and deal with customer's issue.

Yes We Fix Technical Services

Customer Service Representative

AL-Quoz Dubai, UAE

February 2012- June 2013

Attending customers inquiries and complaints.

Perform basic troubleshooting and determine the root cause.

Making rapid cost calculation, and provide a customer with quotations.

Negotiating the terms and closing the deals.

Telus International

Technical Support

DELL COMPUTER

November 05, 2009- February 2010

Communicate complex ideas to customers at their own level of understating

And ability to analyze, isolate, and resolve the problems.

Troubleshoot system and network problems and diagnosing and solving hardware/software faults.

Arvato Degital Services Inc.

Technical Support

E-commerce Plaza, Eastwood. Quezon City

November 2008- November 2009

Demonstrate a basic knowledge of video game and their core audience.

Collaborates to other to ensure the customers issue are resolved.

Demonstrate the ability to follow trouble shooting steps to resolve an issue.

Successfully communicates with customers to gather information and learn

about their needs and expectation.

Educational Attainments

AMA Computer Learning Center

Web Application and Development

June 2013 – April 2015



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