Customer Service Medical Records

Ana Trinidad

**** ***** ****** ******, **, ***** H: 708-***-**** ***********@*****.***

OBJECTIVE

To obtain a position in a progressive organization that would allow me to utilize my professional training and experience to perform my designated duties to my fullest potential. EXPERIENCE

Blue Cross Blue Shield of IL, Chicago, IL

07/2012 Present

Claims Examiner

Examine claims making sure proper procedures are followed before releasing for payment. Data Entry – update member demographics and insurance information. Communicate any issues with the corresponding department for proper handling and corrections.

Rehabilitation Institute of Chicago (RIC), Chicago, IL 09/2011 07/2012

Medical Records Technician

Customer Service/Medical Records

Properly execute medical records request.

Answer phone inquiries regarding admissions/discharge dates. Quality control and validation of all records scanned. Print, fax, scan and mail records.

Data Entry

Enter medical records request into record Jacket Software System. Medical Coding

Enter correct ICD 9 codes for all rejected claims.

Chicago Hand Surgery, Chicago, IL

11/1999 09/2011

Charge Entry/ Medical Records

Charge Entry

Enter proper procedure charges for Physicians, X ray Technicians and Occupational Therapist into Centricity and Chart Logic.

Insurance verification thru E care and other websites, input patient and insurance information into Centricity.

Submit claims electronically and mail claims with progress notes to different Insurance carriers. Medical Records

Accurately filing and scanning medical charts and information. Properly executing medical records release requests by mail, fax, phone or email. Answering telephone inquiries.

Inventory of Supplies.

EDUCATION & TRAINING

College of Office Technology, Chicago, IL

Certificate of Completion, Office Assistant

1995

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