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Administrative Assistant Customer Service

Location:
Sunnyvale, California, United States
Posted:
January 27, 2018

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Sabiya Bohra

*** ****** ***** ● Sunnyvale, CA ● (669)-***-**** ● ac37p8@r.postjobfree.com

Professional

Summary

Industrial experience in engaging with multiple roles like administrative assistant, recruiting coordinator, project coordinator, direct customer/client interaction.

Engaged with multiple cross culture and cross functional teams to deliver global solutions.

Entrepreneurial mindset with communication and presentation skills.

Managed internal and external teams in the execution and delivery of project plans, facilitated optimal

use of data insights by transforming analytics from a diagnostic to a predictive process.

Time management with the ability to prioritize work, managed projects as assigned and conduct

research, provided research and assembled information for correspondence, reports and meetings.

Possess advanced analytical skills with experience on MS office suite and SQL language, created dynamic

dashboard and reports which deliver insights.

Professional

Skills

Recruiting skills :

Customer service skills:

ADDITIONAL SKILLS:

Verbal communication

Client interaction

Documentation of files

Cold calling

Excellent listening

Negotiating abilities

Presentation abilities

Administrative skills:

Analytical Skills:

Aptitude skills:

MS outlook expertise

Data analysis

Interpersonal skills

Scheduling meetings

MS Excel expertise

Team player

Email screening,attending call

Creating dashboards

Database language:

Preparing reports/

Oracle query language

Handling spreadsheets

(analytical skills)

MS office skills:

SQL

Power point presentations

MS WORD

Professional Experience

BLACK PEARL OVERSEAS EDUCATION PVT. LTD. (India)

EXECUTIVE ADMINISTRATIVE ASSISTANT

AUG 2014 – NOV2016

•Responsible for coordinating meetings, preparing and verifying necessary documentations.

•Collaborating with the team members to build and deliver cost effective results.

•Multi-tasking and specializing in MS word, power point, outlook and office suite and SQL knowledge.

•Patient, communicative, collaborative team player that is detail oriented and has outstanding interpersonal skills.

•Managing and analyzing data sets in MS excel.

KAMAL HINGED CONSTRUCTION AND CONSULTANT PVT LTD(India)

JUNIOR PROJECT COORDINATOR

Aug 2013-AUG 2014

•Prepare presentations for client meetings: gather inputs, help create, format and edit presentation slides. Assist in project planning and expediting, schedule and lead project meetings with clients, discuss queries and provide solutions to gain customer satisfaction.

•Prioritized conflicting needs, handled matters expeditiously, proactively and follow through on projects to successful completion, often with deadline pressures.

•Coordinated with the project manager and as per the requirement of the project, recruited talented interior designers, architects, and civil engineers, therein working closely with the managers in execution of recruitment plans and cold calling and negotiating to close candidates.

•Analyzing project related data using excel spreadsheets. Create excel dynamic dashboards and reports.

•Create expense reports and manage claims for approval and employee claim processing.

RECRUITING COORDINATOR

•Mainly responsible for qualifying requisitions, sourcing candidates, cold calling, interviewing candidates(phone evaluation and face to face evaluation), and working with client managers, negotiating rates, conducting reference checks.

•Performed aspects of recruiting including requisition evaluation, leveraging tools for pipelining candidates, preparing for cold calls, effective contacting, implementing and executing a successful interview process.

•Led the creation of a recruiting and interviewing plan for each open position. Screened resumes, coordinated and scheduled interviews, and help conduct interviews as needed.

Education

University College of commerce and management, Bachelor of business management

1.

India, April 2013

University College of commerce and management, Master in commerce (major -business administration), April 2015

Language Skill

English: Professional Level Fluency in Speaking, Reading and Writing

HINDI (INDIAN), GUJARATI: Native Fluency



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