Carvin Gammon

**** **** *** * ********, Alabama, 35023 205-***-**** ac37m1@r.postjobfree.com

Work Experience

CAPTIONCALL, SALT LAKE, UT

Manager, Jan 2017 – Present

Monitor customer preferences to determine focus of sales efforts. Visit franchised dealers to stimulate interest in establishment or expansion of leasing programs. Represent company at trade association meetings to promote products. Assess marketing potential of new and existing store locations, considering statistics and expenditures.

Confer with clients to provide marketing or technical advice. Provide presentation and product demonstration support during the introduction of new products and services to field staff and customers.

Outreach Specialist, Jan 2013 – Jan 2017

Manage staff, preparing work schedules and assigning specific duties. Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures. Identify staff vacancies and recruit, interview and select applicants. Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits. Oversee the evaluation, classification and rating of occupations and job positions. Recruit, hire, train and supervise staff, or participate in staffing decisions. Installer, Apr 2012 – Jan 2013

Demonstrate equipment to customers and explain how it is to be used, and respond to any inquiries or complaints.

Adjust or modify equipment to enhance equipment performance or to respond to customer requests.

Review manufacturer's instructions, manuals, technical specifications, building permits, and ordinances in order to determine communication equipment requirements and procedures. Travel to customers' premises to install, maintain, or repair audio and visual electronic reception equipment or accessories.

Set up service for customers, installing, connecting, testing, or adjusting equipment. SATELLITES UNLIMITED, BIRMINGHAM, AL

Trainer, Jan 2011 – Apr 2012

Analyze training needs to develop new training programs or modify and improve existing programs.

Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.

Conduct orientation sessions and arrange on-the-job training for new hires. Develop and organize training manuals, multimedia visual aids, and other educational materials. Instruct and monitor students in the use and care of equipment and materials to prevent injuries and damage.

Prepare materials and classrooms for class activities. Establish clear objectives for all lessons, units, and projects and communicate those objectives to students.

Prepare, administer, and grade tests and assignments to evaluate students' progress. Use computers, audio-visual aids, and other equipment and materials to supplement presentations. Advise and teach students.

Telecommunications Equipment Installer/Repairer, Jan 2009 – Jan 2012 Note differences in wire and cable colors so that work can be performed correctly. Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools. Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation. Demonstrate equipment to customers and explain how it is to be used, and respond to any inquiries or complaints.

Adjust or modify equipment to enhance equipment performance or to respond to customer requests.

Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems.

Remove loose wires and other debris after work is completed. Communicate with bases, using telephones or two-way radios to receive instructions or technical advice, or to report equipment status.

Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses.

Clean and maintain tools, test equipment, and motor vehicles. Dig holes or trenches as necessary for equipment installation and access. Install, service, and repair electronic equipment or instruments such as televisions, radios, and videocassette recorders.

Confer with customers to determine the nature of problems or to explain repairs. Instruct customers on the safe and proper use of equipment. Travel to customers' premises to install, maintain, or repair audio and visual electronic reception equipment or accessories.

Inspect or test lines or cables, recording and analyzing test results, to assess transmission characteristics and locate faults or malfunctions. Set up service for customers, installing, connecting, testing, or adjusting equipment. Place insulation over conductors or seal splices with moisture-proof covering. Explain cable service to subscribers after installation and collect any installation fees that are due. Fill and tamp holes, using cement, earth, and tamping devices. Education

EAST MISSISSIPPI COMMUNITY COLLEGE, MAYHEW, MS

Emergency Medical Technician, Aug 2002

Study for National Emergency Technician test

Finished top of my class

Additional Skills

Comprehensive knowledge of personal computers, to include, selecting internal components to build, repair or update.

Comprehensive knowledge of Microsoft Word, Excel and Outlook In depth knowledge of Adobe Photoshop, Premiere Pro, and After Effects