Human Resources Customer

S V

*** *** ******, ********, ** ***** ■ H: 857-***-**** ■ ***********@*****.***

Accomplished and energetic with a solid history of achievement in Motivated leader with strong organizational and prioritization abilities.

Service-oriented with background in Core competencies and as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency. Goal-oriented dedicated to high levels of customer satisfaction and meeting aggressive business goals. and with specialized knowledge in .

Friendly and enthusiastic with years of specialization in . Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Friendly and enthusiastic with years of specialization in . Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Friendly and enthusiastic with years of specialization in . Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Bilingual.

Personnel and Human Resources Active Listening

Management of Personnel Resources Social Perceptiveness Speaking Coordination

Reading Comprehension Critical Thinking

English Language Judgment and Decision Making

Customer and Personal Service Time Management

Complex Problem Solving Writing

Active Learning Clerical

Management of Material Resources Foreign Language

Human Resources, 12/2009 to 07/2017

Professional Summary

Skills

Experience

BJ's Wholesale – Revere, MA

Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. Advise managers on organizational policy maers such as equal employment opportunity and sexual harassment, and recommend needed changes.

Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures. Plan and conduct new employee orientation to foster positive aitude toward organizational objectives.

Identify staff vacancies and recruit, interview and select applicants. Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations. Plan, organize, direct, control or coordinate the personnel, training, or labor relations activities of an organization.

Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits. Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates. Allocate human resources, ensuring appropriate matches between personnel. High School Diploma: Jan 1999

Thomas Jefferson High School for Science and Technology - Arecibo, Arecibo Graduated with honors.

Education

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