Customer Service Administrative Assistant

TINA M. BARBER

**** ******** *****, ********, ** 38401 931-***-**** (C)

************@*****.***

PROFILE

Courteous, energetic, dependable, result oriented Receptionist and HR Assistant with experience in wide range of front desk, clerical and administrative tasks eager to bring strong administrative skills to organization in need of top level support. Demonstrated talent in resolving employee complaints, handling high volume phone calls and visitors. Exceptional communication skills with a track record of multi-tasking, problem solving, and building effective relationships at all levels of an organization. Articulate and friendly with professional demeanor.

Employee Relations Document Management Administrative Support Strong interpersonal skills Detailed oriented Excellent organizational and administrative skills Mail & package delivery Vendor coordination Microsoft office suite Reception maintenance Supply ordering Customer service Events coordination CAREER PROGRESSION

Applebee's, Columbia, TN 08/2017 - Current

• Performed duties as Hostess

• Greeted and seated guests as they entered store and restauarant.

• Clearing of tables after guests leave.

• Performed other duties of serving as needed.

IBEX Global Co, Spring Hill, TN

Customer Management Services. Over 700 employees

Receptionist 05/2015 - 07/2017

Managed Receptionist area, including employment applicants, vendors, and visitors.

Responding to telephone calls, emails, and in person requests for information.

Served as central point of contact for all outside vendors needing to gain access to the buildings.

Dispersed incoming mail to correct recipient throughout the various departments.

Distribute payroll checks, made copies, prepared personal files, managed candidates’ files and resumes, and provided security badges to employees and vendors.

Maintained and updated security badge system

Ordered supply.

Oversee maintenance of the reception and waiting area. IBEX Global Co. Spring Hill, TN 10/2014 - 05/2015

Customer Management Services. Over 700 employees.

HR Assistant

Assisting with the day to day operations of the HR Department.

Being the first point of contact for all general HR inquiries, administration, and correspondence.

Providing clerical and administrative support to HR staff members.

Talking to existing and potential employees.

Filing

Making copies

Preparing new hire packages and assisting in I-9 process and new hire orientations.

Prioritizing and managing own workload without supervision

Distributing payroll checks.

Victoria Secret, Bowling Green, KY 11/2013 – 02/2014 A leading store.

Customer Associate

1

Performed cashier’s duties

Customer service

Assisted customers in the selection of merchandise.

Performed research for items not in stock for customers.

Recommended to customer’s new products when older products were replaced. Price Choppers, Parkville, MO 03/2013 - 08/2013

Bakery

Bakery Assistant

Baked goods.

Arranged baked goods in display area.

Filled customer orders.

Maintained clean and efficient work area.

On-Demand Staffing, Belton, MO 08/2012 – 08/2013

Staffing Co.

Administrative Assistant

Provided support to car sales/auction staff by collecting, sorting, and organizing documents.

Performed online and off-line searches for automobiles for auctions.

Performed all administrative duties.

Performed verification of various documents

Cracker Barrel, Columbia, TN 11/2011 - 04/2012

Restaurant.

Retail Sales Associate

Greeted customers in store and in restaurant.

Customer service.

Worked as a cashier

Stocked products

EDUCATION

High school graduate

2

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