Manager Quality Control
Resume:
PATRICIA L. LYON
************@*****.***
OBJECTIVE
To obtain a full time, permanent position in a which I can contribute to the efficient operation of the business
SKILLS
Writing work procedures, product specifications, product test plans and employee training plans.
Organizing the work environment.
Researching inventory, determining disposition and reviewing status.
Investigation and resolution
of process and product issues.
Internal Quality System Auditing.
Rev. 1/18
EXPERIENCE
QUALITY CONTROL MANAGER
PPG INDUSTRIES, CHICAGO PLANT
June 2006 – October 2017
ISO 9001 Management Representative, supervise 7 Quality Control Technicians, supervise 10 2nd shift production workers and after-hours truck loading and unloading, supervise hazardous waste disposal activities, Initiate, track and resolve customer concerns. Rework or otherwise disposition substandard product and materials. Perform facility safety inspections.
SUPERVISOR
CARRIAGE HOUSE COMPANIES, FREDONIA, NY
June 2000 – June 2006
Supervise Production workers in Salad Dressing, Tomato and Receiving departments
QUALITY ASSURANCE AND SAFETY AND REGULATORY AFFAIRS MANAGER
ISO 9001 MMAGEMENT REPRESENTATIVE
LILLY INDUSTRIES INC, JAMESTOWN, NY
March 1978 – June 1997
Liaison for Regulatory Agencies and Customers, Supervise Quality Control Technician, Develop Product Formulas, Resolve Product Complaints, Rework or otherwise disposition substandard product and materials, Coordinate Continuous Improvement activities.
EDUCATION
JAMESTOWN COMMUNITY COLLEGE
ASSOCIATE OF SCIENCE IN MATH AND SCIENCE
STATE UNIVERSITY OF NEW YORK COLLEGE AT FREDONIA
BATCHELOR OF SCIENCE IN CHEMISTRY
Graduated May 1999
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