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Customer Service Manager

Location:
Los Angeles, CA
Posted:
January 26, 2018

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Resume:

COVER LETTER

Emily A. Gholson

*******************@*****.***

805-***-****

**-**-****

Dear Hiring Manager,

I'm applying for a position you've recently had come available within your company. Based on the posted description, I'm confident that I am fully qualified for the position and will be a strong addition to your team. I would appreciate a job interview at your earliest convenience. Please find my resume attached.

I can be reached at the number above or at my email address. Sincerely,

Emily A. Gholson

Emily A. Gholson

1064 Poli St Ventura, CA. 93001

*******************@*****.***

Mobile :805-***-****

Career Objective :

I am a consistent, hard working, highly motivated person. I enjoy working with the public. I feel that i am a friendly, outgoing and dependable person. I feel it is crucial to demonstrate the importance of my job duties and expectations. I am looking to improve my position in the work force, expand my knowledge and skills. I am also looking to establish long term employment in a friendly environment. Academic Details :

• BS Computer Software engineering/ Analytics [Pursuing] with aggregate of 3.8 from Full Sail University

• BS Computer Science [Pursuing] with aggregate of 3.8 from Independence University

• General Education [2006] with aggregate of 3.7 from Thousand Oaks High school Work Experience :

• Worked as Housekeeper in Tidy from Oct 2017 to Dec 2017 Role :generalized housekeeping responsibilities ie. Sweeping, mopping, dusting, polishing, laundry, organizing belongings, bed making, etc.

• Worked as Office Administrator in Supertech Auto body and paint shop from Jan 2010 to May 2011 Role :recieved/preformed all inbound/outbound phone calls to clients regarding vehicle updates and completion, scheduled all appointments, logged all performance estimates into computer systems, preformed all bank fund pickup/ drop off, assisted in weekly schedule layout, etc.

• Worked as Loss Prevention/ Customer Service in Target from May 2009 to Aug 2009 Role :monitored all inhouse theft and assisted in stopping/ detainment of non purchasing customers, assisted customers with any questions or concerns, assisted in placing security devices on specific merchandise, etc.

• Worked as Assistant Manager / ICS in Family Christian Bookstore from Jan 2007 to May 2009 Role :Assisted customers/ employees with any questions or concerns, handled all inbound/ outbound shipping/ recieving orders, entering in all items receive into inventory logs, etc.

• Worked as Cashier in Mervyns from Aug 2006 to Jan 2007 Role :Preformed customer assistance when necessary, assisted customers with all purchases and returns

Field of Interests :

• Reception

• Customer service

• Secretarial

• Assistant management

• Office Assistant

Skills :

• Understanding of basic Spanish, German

• Typing: 60-80wpm

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Strength & Hobbies :

• Good communication skills

• Extremely organized

• Work oriented

• Courteous

• Honest

• Painting

• Singing

• Volunteering

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Reference :

Christopher Owens

Driver

Premier Trucking and Crane Transportation

******************@*****.***

805-***-****

Justine Morales

Co-Owner/Groomer

Pampered Paws Pet Salon

805-***-****

Vandy Randles

Caregiver

Self- employed

805-***-****

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Declaration :

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars. gbgb

(Emily A. Gholson )



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