Customer Service Lean Manufacturing

STEPHEN COLON

* ******** ******, ** ***** 949-***-**** ac37ca@r.postjobfree.com

OBJECTIVE

I am a dedicated, accomplished, and focused hands - on manufacturing professional, who excels at prioritizing, completing multiple tasks simultaneously, following through on project goals in a lean manufacturing environment, and most importantly contributing to the organization’s overall success in dealing with operational and employee concerns. Comfortable in a start-up environment in wearing multiple hats and prioritizing production needs and staffing, not opposed to getting my hands into production to get the job done.

EDUCATION

Bachelor of Arts

University of California, Irvine

Criminology, Law and Society

2010 - 2013

Associates of Arts

Fullerton College

Administration of Justice

2008 - 2010

PROJECTS / ACCOMPLISHMENTS

Oakley RX Laboratory Productivity Improvements

01/16 – 07/17

3rd Shift

+245% Productivity

-Start of Project 245 orders processed - End of Project 560 to 620 orders processed

-Project improvements, which lead to uptick in productivity

-Machine Capabilities, PM's, Communication, Accurate Order Blocking

-Determination of machine capabilities, which could process different orders at more efficient speeds.

-Maintaining accurate pass downs for following shifts

-Maintaining accurate calibrations. Working alone on Sundays to to calibrate 3 Monospheras, 5 Biospheras, and 8 Statisloh Generators

-Periodic machine cleaning processes implemented during production

-Replacement of tools at 70% life, rather than waiting for 100% in order to meet our 2% scrap goal across all 3 shifts (Turned lenses, Burnt lenses, Scratched lenses, Broken tools) Monospheras, Biospheras, Easy Logo, Statisloh Generators

-Training new employees how to read power on lensmeter, lending a hand to blocking, directing employees to separate orders to be sent to different machines (efficiency), helping assembly to clean and assemble orders

-Accurate input of breakages in order to track down machine issues, in order to have tech support to make necessary repairs when needed

Imuraya USA, Inc Productivity Improvements

07/16 – PRESENT

1st & 2nd Shifts

+200% Productivity

-Start of Project 45 batches processed per day - Currently 90 batches processed per day

-Project improvements, which lead to uptick in productivity

-Machine Capabilities, PM's, Communication

-Determination of machine capabilities

-Replacing worn parts/ motors/ encrusters

-Inquiring as to the manufacturer to send out mechanics to overhaul damaged/ worn machinery

-Implementing custom parts to be able to run leaner and faster

-Experimenting with warmer ice cream temperatures in order to run faster and to have a more

fluid production operation

-Experimenting with our spiral freezer temperature and dwell times to lower our liquid nitrogen

usage

Imuraya USA, Inc Labor/ Time Management Improvements

• 1st & 2nd Shifts

07/16 – PRESENT

-Utilizing some of my formal UCI statistical education, implementing it in plant to make for a leaner environment. Time Management information is being pulled and used from Paychex. Time management information is placed into data sets and utilized to evaluate individual performance.

-Ways this project aids in lean manufacturing.

-Accurately shows when employees return and aids in consistent production schedules

-Makes for more accountability amongst plant team

-Data is utilized in renegotiation's with staffing agencies to reduce mark-up percentage. IE. from 45% down to as low as 30%

Communication

Presenting pertinent information to office (Majority Japanese speaking) and plant team. (Majority being Spanish speaking)

Leadership

Varied management/ supervisory experience over the years.

EXPERIENCE

PLANT SENIOR SUPERVISOR

Imuraya USA, Inc

07/16 - PRESENT

- Supervises 1st shift day-to-day plant operations (Busy season 80 – 85 employees/ Slow season 50 – 55 employees)

- Provide leadership and supervision during start-up, shutdown, and operation/ troubleshooting MYCOM, Linde, Allen Bradley systems

- Oversees production process to ensure quality and efficiency throughout Dairy Plant. PMO & CIP knowledgeable.

- Analyzes production and quality control to detect and implement corrective actions

- Identifies and resolves process and equipment problems, utilizing available resources to maintain productivity and quality.

- Together with quality control and process engineers, ensures compliance with Food Safety and Food Quality Plans, in addition to customer requirements. Interprets and communicates customer requirements to plant production and/or support groups

- Assigns workers to work stations to meet production requirements and ensures specifications, GMP’s are followed. In depth knowledge of manufacturing systems, operations and work centers.

- Initiates or suggests plans to motivate workers to achieve work goals. Applies feedback to improve performance. Interprets company policies to workers and enforces safety regulations.

-Generates reports and accurate data that can be used to aid in budget decisions.

- Maintains/ Retrieves raw data from Paychex in order to manage attendance issues/ extended meals/ extended breaks, provides timely coaching

- Evaluates employee performances and gathers trending data to make informed employment decisions.

- Fostering communication amongst agency partners to ensure quality candidates for open positions and addressing employee performances.

- Aids in HACCP, Army, Second and Third party audits. Collaborating to improve plant productivity and increase efficiency

PLANT SUPERVISOR

Imuraya USA, Inc

- Supervises 1st shift day-to-day plant operations (Busy season 80 – 85 employees/ Slow season 50 – 55 employees)

- Promoted lean manufacturing and continuous improvement of company culture as well as provided decisive leadership, vital to increasing efficiencies throughout Dairy Plant. PMO & CIP knowledgeable.

- Promoted cGMP's and proper documentation.

- Delivered employee training in sanitation techniques supporting achievement of quality, productivity and regulatory compliance goals.

- Trained new employees on sanitation and good housekeeping.

- Retrained current employees on sanitation and good housekeeping.

- Fostered communication and interpersonal relation skills instrumental to effectively interfacing with plant production and office staff. Bi-lingual fluency in Spanish

- Effectively train, develop and advise team members in company policies.

- Actively collaborate amongst quality control, warehouse, production, and administrative support to ensure client order fulfillment.

07/16 – 09/16

PROCESS AUDITOR/ OBM CNC MACHINING

Oakley RX Laboratory

- Supervised 3rd shift day-to-day operations (12 - 20 employees)

- Process Auditor in charge of RX Ophthalmic laboratories MEI edgers (3rd shift)

- Operating, calibrating, and troubleshooting 3 MEI MonoshperaRX DD, 5 Bisphera XDD, and 1 EZ Marker logo machine

- Trouble shooting incidents when they arise

- Replacing tools, tracers, and calibrating systems (utilizing calipers, micrometers, height gauges, and ring gauges)

- Accountable for monitor equipment functionality.

- Looks for and detects active and potential malfunctions and equipment failures.

- Implements shut down, isolation, and cleaning procedures as required for maintenance and equipment repairs

- Makes necessary adjustments to equipment

- Collects and presents data regarding equipment functionality

- Reports equipment malfunctions directly to supervisor and tech support

- Lean Manufacturing

- Minimizing breakage on MEI’s and keeping an eye on the quality of lenses being edged/ goal of less than 2% breakage for all three shifts

- Production and meeting my daily quotas

- Entering breakage into system throughout shift

- Utilizing SAP, Omics, Windows Suites, Statisoh, and Tecnocam

- Wearing multiple hats throughout shift

01/15 – 07/16

STORE MANAGER

The Vitamin Shoppe

- Customer service

- Dealing with cash on hand discrepancies

- Banking/ end of day- start of day

- Inventory/ Zero on hand

- 50% of time managing 2-3 employees

- Employee scheduling

- Utilizing Kronos

- “Dream Salesman”

01/12 – 08/13

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