Lyndon-Michael E. Gordon
Decatur, GA 30033
Phone: 404-***-****
E-mail: ac37bx@r.postjobfree.com
Education:
Georgia State University
Atlanta, GA
Awarded December 2005
Bachelor of Science : Computer Science
Security Clearance:
DoD Cleared for Secret-Level Access 7/15/2011
Professional Certifications:
ITIL Foundation Certified
ITIL Intermediate Certified
RedHat Certified System Administrator
RedHat Certified OpenStack System Administrator
Comptia Security+
Awards:
August 2010
SPOT Award
I was recognized for my performance during the design and implementation of a major project, and for maintaining superior customer relations. My efforts were part of collection of work tasks which led to a special contract bonus being awarded to the company.
Professional Profile:
www.linkedin.com/in/lyndonmichaelgordon/
Experience Summary:
United States Air Force - Plant No. 6 (Dobbins AFB)
F-35/F-22/C-130J/C-5M Production
Lockheed Martin - Enterprise Operations (EO)
Enterprise Business Services (EBS)
86 South Cobb Dr
Marietta, GA 30063
System Administrator / Computer Support Specialist Sr.
Oct 2015 – Present
Operate primarily in a DevOps support role
Support daily operations of distributed computer and manufacturing network consisting of Red Hat Enterprise Linux (RHEL) v.4/5/6/7, Solaris v.8/9/10, AIX v.4/5/6/7 and specialty commodity SW
Troubleshoot and respond remotely / physically to any break-fix situation resulting in work reduction / stoppage
Investigate any issues with specialty Engineering and CAD SW (Catia, Femap, Nastran, NX, Matlab, Simulink) used in mechanical/structural/thermal analysis for aeronautical engineering
Perform backup/restoration process for data services
Maintain IT Service Management System work accounting through BMC Remedy
Sustain virtualization efforts through VMware and hosted OS
Adhere to all procedures and regulations to maintain DoD Secret Security Clearance and ITAR certification
T-Mobile AmDocs
Performance Laboratory Integration Specialist / Infrastructure Support
One Ravinia Dr
Atlanta, GA 30346
March 2015 – September 2015
Systems Integrator / Systems Engineer
Present
Perform High-Level Integration of Multiple Application Platforms utilizing the latest methodologies
Windows Experience 2008/2012R2
*Nix Experience RedHat/Ubuntu/Suse/AIX/HP-UX/Solaris/Irix
Ticketing Management BMC Remedy/ServiceNow
F5 LoadBalancing with Pools/iRules
Installation of Bare-Metal Platforms and Integration of RAID 0/1/5/10 associated with SAN/NAS architecture
Configuration of DNS support including C-Names/Aliases and Apache Virtual Hosts
Responsible for Unit/Load/Stress testing new Development Code prior to release into Production Environment
Responsible for Problem Analysis after Critical Events encountered in Production
Web sphere 6.x-8.x support and administration
Weblogic 10.x-12.x support and administration
Siebel CRM maintenance and configuration support
Tibco configuration and administration support
Automation via Puppet / Chef
Documentation of Standard Operating Practices (SOP) in Sharepoint / Wiki
Provide Subject Matter Expert (SME) input for technical roundtables
Provide support for all E-commerce applications related to Core Billing
AIX P-series support
IBM Blade Center Administration
HP Blade Center Administration
AIX BootP Remote Installation
AIX Maintenance Pack Installation
Cisco Systems
Enterprise Integration / Multi-Media Infrastructure Support
5030 SugarLoaf Parkway
Lawrenceville, GA 30044
Systems Integrator / Systems Engineer
August 2014 – February 2015
Operate primarily in a DevOps support role
Architect & Implement Video Technology Architecture
Experience Building out New OpenStack Infrastructure or OpenStackMigrating from competitor VmWare. I am Field Tested and RHEL Certified
Provide Expertise in Video Distribution Formats (MPEG2, MPEG4, H.264, H.265)
Control Video Transcoding Processes
Leverage Various Vendor Specific Offerings of Adaptive Bit Rate Streaming (Apple HLS, Microsoft Smooth Streaming, Adobe DASH)
Function as RHEL 5/6 Linux Administrator
Diagnosis Issues with Networking & Protocols (TCP/UDP, HTTP and Application Layer Protocol)
Integrate REST & SOAP methodologies to Enterprise Stack
Provide Operational Support for VMware & Openstack
Provide setup of DevStack which provides keystone, glance, nova, cinder, neutron, and horizon base components on a in-house dedicated resource
Configure and Deploy Proxy servers, Load Balancers and Firewalls
Turner Broadcasting Company (CNN/TBS/TNT/CartoonNetwork/TMC)
Video Platform Services
CNN Center
190 Marietta St NW
Atlanta, GA 30303
Sr. Systems Engineer
April 2014 – June 2014
Provide Tier 3 Support of Enterprise Video Encoding Assets (Elemental, Carousel, Agility, Digital Rapids)
Implement Enterprise Monitoring (Zabbix)
Provide 24x7 support for Live Video for NBA.com
Provide support for Video On Demand (VOD) services
Update documentation in Enterprise Wiki (Atlassian Confluence)
Provide support of deployment utilizing Chef
Provide support and creation of System Level Scripting via Bash, Python, Perl, etc.
RedHat (North American Consulting)
East Coast Professional Services
100 East Davie Street
Raleigh, NC 27601
Sr. Platform & Middleware System Administrator
Sept 2013 – April 2014
Operate primarily in a DevOps support role
Primary Platform & Middleware Consultant for AdvanceAutoParts EPC upgrade
RedHat Enterprise Linux 4/5/6 Administrator
RedHat Add-On Resilient Cluster Administrator
JBoss 4/5/6/7 Middleware Administrator
IBM Websphere MQ Administrator
OpenStack Professional – downloading Cloud Forms and multiple components that comprise the catalog of OpenStack offerings
Configure OpenStack Nova Compute, Horizon, Neutron, Glance, Swift, Cinder
Postgres Database Admin
Version Control Administrator
Enterprise Wiki Administrator
Free and OpenSource Software Advocate
Documentation and Training Facilitator
Provide Server Deployment Support via RH Satellite (Puppet)
PaaS OpenShift v2 utilizing Gears/Cartridges
PaaS OpenShift v3 configuring Kubernetes built around Docker containers on RHEL backbone
Emory University – Office of Information Technology (OIT)
University Technology Services (UTS) – Integration
201 Dowman Dr
Atlanta, GA 30307
Enterprise Middleware System Engineer
Feb 2012 – Sept 2013
Support Java Application Servers : RedHat JBoss, Apache TomCat, IBM WebSphere
Maintain RDBMS : Oracle 10G/11G, Mysql 5.x
Interact with Service Oriented Architecture (SOA) and Enterprise Service Bus (ESB)
Administer Enterprise Wiki and PlugIns: Atlassian Confluence
Manage Enterprise Subversion Repository
Provide 24x7 on-call support
Monitor IT Service Management System and respond to tickets : ServiceNow
Participate in SDLC Projects and interact with Program/Project Managers accordingly
Contribute to Open Source Projects : SSO Shibboleth
Participate in User Acceptance Testing / Peer Reviews
Support Content Management System (Cascade Server)
Manage Web Content via Cold Fusion
Evaluate, Proof-Of-Concept (POC), Test, Present to Software Design Review Board, and Implement NetIQ Identity Management
Provision and Provide access and rights for users to Emory Enterprise Assets via NetIQ utilizing Shibboleth SSO
Provide support and creation of System Level Scripting via Bash, Python, Perl, etc.
SupportFuse ESB Operations including monitoring, patching, and development integration of new service modules
Configure and Maintain Pub/Sub Active MQ environment
United States Air Force - Plant No. 6 (Dobbins AFB)
F-35/F-22/C-130J/C-5M Production
Lockheed Martin - Enterprise Operations (EO)
Enterprise Business Services (EBS)
86 South Cobb Dr
Marietta, GA 30063
System Administrator / Computer Support Specialist Sr.
June 2011 – Feb 2012
Support daily operations of distributed computer and manufacturing network consisting of Red Hat Enterprise Linux (RHEL) v.4/5/6, Solaris v.8/9/10, AIX v.4/5/6 and specialty commodity SW
Troubleshoot and respond remotely / physically to any break-fix situation resulting in work reduction / stoppage
Investigate any issues with specialty Engineering and CAD SW (Catia, Femap, Nastran, NX, Matlab, Simulink) used in mechanical/structural/thermal analysis for aeronautical engineering
Perform backup/restoration process for data services
Maintain IT Service Management System work accounting through BMC Remedy
Sustain virtualization efforts through VMware and hosted OS
Adhere to all procedures and regulations to maintain DoD Secret Security Clearance and ITAR certification
NASA Johnson Space Center (JSC)
Lockheed Martin - Information Systems and Global Services (IS&GS)
Facility & Development Operations Contract (FDOC)
595 Gemini Ave
Houston, TX 77058
Software Engineer
April 2008 – July 2011
Execute corrective action techniques to address new issues [ System Requests (SR) ] and eliminate the recurrence of problems [ Anomaly Reports (AR) ] and provide tracking into various ticketing systems
Provide System Administration, including design, installation, and maintenance, of workstations and servers utilizing Red Hat Enterprise Linux 4 /5 / 6 (RHEL) in the secure Mission Control Center with 3000+ assets
Establish automated load management through RedHat PXE Kickstart server builds
Support disaster recovery preparedness exercises involving participating groups and vendors
Monitor security update channels and apply necessary patches as part of routine maintenance schedules
Configure storage resources (SAN, NAS, Fiber, RAID, LVM) in accordance with Configuration Management (CM) procedures
Provide administration, backup, and support of development activities utilizing J2EE technologies (JBoss Application Server, Apache Tomcat, and MySQL Cluster)
Contribute inputs that affect programming / shell scripting tools
Design and plan sub-systems utilizing COTS and FOSS components
Compiled, configured and packaged (RPM's for linux) open source software libraries
Supply input in the formation of new Standard Operating Procedures (SOP) and provide complete administrator, end-user, and source code documentation for all applications and processes
Support evaluations, costing, and scheduling for the annual Technical Plan
Meet schedule commitments and technical performance metrics requirements
Understand internal and external customer environments and respond to their unique and dynamic needs : Constellation (CTx), Core Trajectory Systems (CTS), Mission Control Technologies (MCT)
Participate in business activities (Six Sigma Kaizen, Value Stream Mapping, DNV ISO Audit, Capability Maturity Model Integration)
AT&T Wireless Division
Apex Systems
12555 Cingular Way
Alpharetta, GA 30004
Senior Systems Analyst
February 2007 - April 2008
Monitor enterprise-level applications and hardware using Omnibus NetCool / BMC Patrol / CA Introscope / BEA WebLogic within a regional Data Center
Trouble-shoot UNIX based servers and perform maintenance
Perform User Account Management through Remedy Ticketing System
Answer incoming calls and direct appropriate action for resolution
Track and prepare for system changes through Change Management system
eMag Solutions
3495 Piedmont Rd
Atlanta, GA 30305
Sr. Systems Engineer
January 2006 - February 2007
Operate as system administrator within a NAS (BlueArc 120TB) environment containing numerous clients
Monitor and troubleshoot Unix (Solaris, AIX, HP-UX, FreeBSD), Linux (RedHat, CentOS, Suse, Ubuntu), Windows (XP, 2000, 2003), and MAC (OS X) systems and network components, including necessary patching and hardware replacement
Implement change management through a documented system
Install, configure, and operate various backup systems to perform data restorations (ArcServe, BackupExec, NetBackup, Tivoli, ComVault, Legato, Netware, Retrospect, Tapeware,etc..)
Assist in infrastructure and maintenance of data center and all component system
Act as first point of contact (24/7) for issues concerning network or security system
P&C Insurance Agent
Company Name Servicios Profesionales Mexico
Dates Employed Jan 1 2001 – Jan 1 2006
Employment Duration 5 yrs 1 mo
• Generate and service Property&Casualty Insurance Policies : Agent (GA #580353)
• Perform tax, title, and tag work in metro counties (licensed and bonded)
• Execute daily accounting and banking duties
Provide Network Admin to Various Computer Systems
ICU Nurse Attendant / PCA (3rd Shift)
Company Name Atlanta Medical Center
Dates Employed Jan 2002 – Jan 2003
Employment Duration 1 yr 1 mo
• Selected in Pre-Med Knowledge Program
• Certified PCA in Intensive Care Ward rated as a Level 1 Regional Trauma Center
• Experienced first hand medical practice and procedures of SICU/VICU/CICU
• Involved in first response of ER to deceased care of Morgue
Telecom / Data / Cable / Security / AV Technician
Company Name MGA Communications
Dates Employed Jan 1998 – Jan 2001
Employment Duration 3 yrs 1 mo
• Serviced telephone and data networks for small to medium clients
• Assisted the installation of telecom backbones and peripherals during new high / low-rise building construction
• Supervised purchasing and transportation of necessary materials and equipment