Customer Service Data Entry

Mark McGuire

w ww.linkedin.com/in/mark-mcguire-**4814137 • m ********@*****.*** • 6 28.228.9677 Clerical Support

Customer Service Representative • Advocate • Data Entry Performance Profile

Excellent communicator and consensus builder with emphasis on professionalism and cooperation. Maintained executive committee records. Tutored math for several years and very good with words and numbers

Core Competencies

• Ability to prioritize and delegate • Clear, professional writer and speaker

• Works independently or as team member • Outstanding analyst and planner

• Effective in developing ideas • Successful in spotting/solving problems EXPERIENCE

OFFICE TEAM, San Francisco, CA, 2017--present

Administrative Temp

Provide on-call administrative services

● Serve at major local events, maximizing patron participation and satisfaction

● Work at various businesses in administrative jobs, maintaining uninterrupted workflow

● Interact with Office Team staff, providing helpful feedback when necessary CAVIAR, San Francisco, CA, 2017--present

Courier

Independent contractor

● Pick up and deliver food orders, providing excellent customer service

● Interact with customers, developing company goodwill

● Provide daily feedback to company, maximizing efficiency ACROBAT OUTSOURCING, San Francisco, CA, 2017--present Prep Cook

Serve the public in the foodservice industry

● Prepare and served various food items, observing strict sanitation guidelines

● Operated various kitchen tools, setting an example for safety practices

● Sold food to the public, demonstrating courtesy and professionalism PIA LENS LAB, Vacaville, CA, 2016--2017

Optical Techician

Manufactured eyeglasses for various contractors

● Deblocked and washed lenses, preparing them for precision inspections

● Used lensometers and other instruments, verifying prescriptions were correct

● Maintained and distributed grinding tools, reducing breakage and material waste VACA VALLEY ADULT SCHOOL, Vacaville, CA, 2009--2016 Teacher’s Aide/Literacy Tutor

Tutored adults in GED, ESL, and college courses

● Assessed learning modalities of students, individualizing the material to fit their needs

● Maintained progress records, ensuring flexibility if the student fell behind

● Consulted regularly with faculty, assuring special student needs were met ASP, Avenal, CA, 2003--2008

Advisory Council Executive Secretary/Chairman

Headed liaison committee of over 50 members

● Directly worked with middle and upper management, improving negotiating position

● Enforced council by-laws, ensuring integrity of committee

● Generated and distributed accurate minutes and records, enhancing information quality EDUCATION

Chapman University, Orange, CA

Bachelor of Science in Business Administration

● 122 credits completed; coursework includes: entrepreneurship, salesmanship, statistics Baylor University, Waco, TX

● Career Readiness, MBA program

VOLUNTEER LEADERSHIP

Children International, Kansas City, MO, 1999 (Present)

● Sponsor economically disadvantaged children in developing countries Solano Vision, V acaville, CA, 2016--2017

● Covered local events, generating interest in their causes

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