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Customer Service Assistant

Oklahoma City, Oklahoma, United States
January 28, 2018

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McKenna C. Heck

**** ** ***** ****** ******** City, Ok 73162



Weatherford High School - Graduated with Diploma in '13

Bethany Beauty College - Graduated in ’16 (Licensing in the process)

Work Experience

Twin Peaks - Oklahoma City, Ok

Feb of 2016 - Jan of 2018

Customer Service / Waitress

Up-sell promotional material

Apply all required steps of Customer Service to Guests

Worked in a team environment to ensure remarkable experiences

Utilized social skills to build clientele

Cash handling accuracy

Lucilles Road House - Weatherford, Ok

June of 2015- Jan of 2016

Cashier/ Host/ Cook

Organized sales and restaurant

Cash Handling accuracy

Successfully managed multitasking at different jobs

Trained new employees in a timely, friendly manner

Closing procedures after hours

EBC Daycare

June of 2014 - August 2014

Teacher / Assistant

Care taker of Toddler / Infants

In charge of making daily schedules in a strict fashion

Copy daily duties of every child to ensure learning / listening abilities

Using / learning outstanding problem solving skills


August 2013- July 2015

Waitress / Assistant Manager

Maintained an organized restaurant

Delivered Problem Solving Skills to Unhappy Customers

Managed Checkout procedures for Staff


Exceptional verbal & written communication

Problem solving skills

Outgoing in every aspect

Strong desire to learn

Excellent work ethic

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