Administrative Assistant to Directors, State Manager, Vice Presidents

Valerie Redding

813-***-**** - ***************@*****.***

Tampa, FL 33611

SUMMARY

Administrative Assistant to Directors and Vice Presidents. Extremely dependable in completing projects accurately and on time. Effectively working as a member of the team or individually. Taking pride in achieving the best possible result. With ten plus years’ experience performing office procedures, with an in depth knowledge of office management principles. Attention to detail, Verbal and written communication at all levels within the organization.

SKILLS

Proficient in using the Microsoft Office Suite (Word, Excel, Access, PowerPoint)

Outlook Planner; Concur Travel, Visio, ETime Timekeeping, Citrix, eRIMS, OnBase and Adobe

Effectively managed office operations utilizing the following skill sets:

Customer Service, Reliability, Organization, Event planning, Time management.

EXPERIENCE

CGI Tampa, FL February 2013 – Present

Administrative Assistant to State Manager - North Tampa Housing Development Corporation

General office duties opening and logging all incoming mail, email and faxes, distribute according to nature of paperwork.

Answer incoming calls and successfully redirecting to proper department or Portfolio Managers.

Process Special Claims for portfolio properties.

Document file retention, utilizing several reporting system ensuring correct reporting for Managers.

Ensure compliance with the Florida/Virgin Island PBCA records retention protocols established.

Order supplies within budget. Maintain all office machines. Coordinate Repairs as needed.

Provide support, when needed, to the Operations team for tasks related to the NY project and PBCA re-bid.

Organized large corporate functions.

AEI Navarre, FL August 2011 – September 2012

Accounts Payable and Scheduling- Evening Call Center Employment Part Time

Prepared Accounts payable by validating submitted paperwork for installation, match all part numbers needed for the install, research and add as needed to complete submitted request.

Schedule new sales for installation; schedule repairs via third party calendars to include cancellations.

CHCS SERVICES/PATNI AMERICAS PENSACOLA, FL April 2008 - March 2011

Administrative Assistant to Director of Claims

Compiled reports for various departments and submit to management on a monthly basis.

Process vendor invoices and receipts, validate dates of travel and expense sheets for traveling representatives.

Maintain calendars for Director and Managers ensuring accurate information enabling attendance in a timely manner. Arranged meeting/training sessions for employees. Setting conference rooms and lunches for events.

Validated employee hours via EZLabor/Etime systems; correctly maintained sick leave and vacation requests for 78 department members. Supervised temporary employees and validated timekeeping.

Implemented “You Are A Star” program, celebrating employee years of service with company whilst undergoing buy outs. Initiated programs to boost morale. These programs were well received and welcomed by employees during the difficult time of not knowing who would be in layoff on next round.

LANDRUM TEMPORARY SERVICES PENSACOLA, FL November 2007 - March 2008

Administrative Assistant – Interim Positions

Provided Administrative and Secretarial services, receptionist, and accounts payable for various assignments, ensuring the needs of client companies were met in a timely and professional manner, reflecting well for Landrum Temporary Services.

ADAMS HOMES GULF BREEZE, FL March 2004 - July 2007

Accounts Payable Processor (90 Days Temp - Hired Full Time)

Successfully processed 1000 plus invoices per week. I correctly validated invoices according to bid pricing for each subdivision, checked for overages and/or possible double payments.

At the close of project, reviewed entire file for possible errors. Processed necessary back charges or journal entries.

I was able to validate over billing of House Cleanings that repaid company $7,000 in one month.

COVENANT HEALTH KNOXVILLE, TN February 2001 - May 2002

Administrative Assistant to Vice President of Purchasing and Financial Vice President.

Transferred to EAP unit to Startup HIPPA Compliance

Maintained calendars for Vice President Purchasing and Vice President Finance.

Arranged meetings and travel for Vice Presidents/Director.

Utilized strong organizational skills to take minutes of meetings and compile changes to Strategic Plan reports. I improved monthly reporting by adding graphs into the monthly reports and spreadsheets.

Assisted other departments in Finance with research. Instrumental in finding lost revenue.

At HIPPA implementation, I transferred working under Director of the EAP Unit to coordinate meetings and support for all departments at implementation of HIPPA Rules.

Reserved rooms for luncheons and/or breakfasts so daily routines were not interrupted during the new processes.

FTP-NEA NEFU ORANGE PARK, FL March 1995 – March 2000

Administrative Assistant to Executive Director

Compiled grievance materials and set appointments, prepared correspondence and reports for Executive Directors.

Updated Membership in system adding and removal.

Implemented a post card notification to members of their upcoming Local Meeting. Adding a cartoon actually brought up the attendance record.

Coordinated conferences, trainings and workshops for local (14) Associations to include Annual Event in South Florida.

Prepared contract language and salary schedules for bargaining proposals. Generally required immediately after the Bargaining Team meetings. I successfully met turnaround time and re distributed new language/salary schedules to the particular local who was bargaining.

I prepared financial reports in a timely and accurate manner to State for Locals.

ACCOMPLISHMENTS

Employee Award – Department of Labor and Employment Merger

Instrumental in saving company over $7,000 monthly in over billed amounts - Adams Homes

Assisted in locating $100,000.00 in overlooked revenue in Delivery Unit - Covenant Health

Implementation of Morale Building for employees – CHCS Services

EDUCATION

High School - Leicester, England UK

Citizenship (US) - Jacksonville, Florida

Apartment Management – Fort Walton Beach, Florida

Access & Excel Certificates - 1999 St. Augustine, Florida

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