Human Resources Office/call center e experience/administrative assist.

Carrie Almond-Jones

Home 301-***-**** / Cell 301-***-****

********@*****.***

Experience

Human Resources Specialist

Supervisor: LaTarsha Coates 301-***-****

United States Census Bureau

Suitland, Maryland 301-***-****

August 24, 2014 to present

GS-0201-07/06 to GS-0207-09/03

Currently Grade 9/03

Research and interpret sources such as Office of Personnel Management, Department of Commerce, Office of Human Resources Management, Official Guide to Processing Personnel Actions, and Census Human Resources Information System; including applications but not limited to PD Library, EOD, CHRIS Reports to advise managers, employees, and the public

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Review and Approve PARS actions such as Details, Reassignments, and Extension of Temporary Promotions

Maintaining Critical Hire List. Listing of vacant positions at Census and BEA using Microsoft Access, Excel and Word

Communicated with Hiring Managers, Administrative offices, current employees and potential Census employees

Provide weekly Critical Hire Reports to administrative offices, HRD Division Chief and to JoAnne Crane’s office

Assisted with the processing of SF-50’s, Notification of Personnel Actions during the most recent OPM Audit of HRD’s Staffing Procedures and Policies

Used NFC, HR Connect, eOPF, and CHRIS to conduct research regarding Personnel Actions

Provided support prior to, and during the ECB Database Migration to a SharePoint site

Projects

Maintain Critical Hire List. Listing of vacant positions at Census and BEA using Microsoft Access, Excel and Word

Reviewing and Coding Personnel actions in PARS

Provide guidance to all employees and general public regarding applying for Federal jobs on USAJOBS.gov

Provide advice, guidance and assistance to management, employees, and the public regarding classification, staffing, recruitment

Provide Hiring and Recruitment Reports to Vonda Bell and JoAnne Crane

Provided 80- Day Hiring quarterly reports to the Office of Personnel Management

Assisted with the Office of Personnel Staffing Audit by editing SF-50:, Personnel Notification Forms and researching Personnel Actions

Human Resources Assistant, 2 locations, same branch

Supervisors: Elizabeth Peifer 301-***-****, HRD Call Center

Cindy Borza 301-***-****, Payroll and Benefits Branch

United States Census Bureau

Suitland, Maryland 301-***-****

May 7,2007 – August 24,2014

GS-0326-03 to GS-0303-08

Provide advice, guidance and assistance to management, employees, and the public regarding classification, staffing, recruitment, labor management, employee relations, classification, workforce development, leave administration, employee benefits, and compensation

Research and interpret sources such as Office of Personnel Management, Department of Commerce Office of Human Resources Management, Official Guide to Processing Personnel Actions, and Census Human Resources Information System; including applications but not limited to PD Library, EOD, CHRIS Reports to advise managers, employees, and the public.

Interpret and follow HR policies and procedures regarding processing personnel actions, leave, pay and benefits from Office of Personnel Management, Department of Commerce, and the Census Bureau

Participated in HR reviews teams for HR Connect, eOPF, and Career Orientation to implement programs, provides suggestions, and create job aides

Use current HR management systems and/or programs such to advise managers and employees to make decisions on actions in HR Connect, PARS actions, and Time of Awards.

Work closely with the Employment and Compensation Branch and Strategic Recruitment and Outreach Branch in processing new hired employees

Provide service and support to the six Regional Offices and forty-six Headquarter division offices with guidance and advise on HR matters

Process over 1,000 accessions actions in July 2013 for the American Housing Survey with the Pay, Benefits, and Services Branch

Work with Employee Relations regarding the processing of Time Off Awards for Census and Bureau of Economic of Analysis

Creating the PEARS, Personnel, and salary reports in CHRIS for administrative offices and Regional offices on a bi-weekly basis by using a query search syste

Prepare EOD new hire report in CHRIS to supply to Pay, Benefits, and Services Branch date regarding the number of new hires for Headquarters, Bureau of Economic Analysis and Economical Statistics Agency on a bi-weekly basis

Provide the Office of General Counsel at Census with document requests such as providing Notification of Personnel actions, Earning and Leave statements and copies of Official Personnel Folders, including FOIA ( Freedom of Information Act) Requests

Conduct and facilitate New Employee Orientation; providing information to new employees regarding Pay and Benefits, Thrift Savings Plan, Federal Retirement, and automated Human Resources system, CHRIS and HR Connect

Collect Data to resolve Pay and Benefit Issues

Work independently to meet deadlines, as for assistance when needed

Projects

Work closely with Workforce Development to conduct and present New Employee Orientation as a representative for Pay, Benefits and Services Branch, discussing topics such as benefits administration, retirement, supplemental insurance, official pay dates, and Human Resources applications

Collect and process new hire paperwork received from the Employment and Compensation Branch and the Strategic Recruitment and Outreach Branch

Route personnel actions to appropriate processing staff including Employment and Compensation Branch and the Strategic Recruitment and Outreach Branch

Work as a liaison between the National Finance Center and Census Bureau and the Bureau of Economic Analysis employees regarding Over Salary Payments. Primary point of contact for employees and managers regarding Over Salary Payments.

Grant access, rights and troubleshoot for eOPF application.

Conduct training for eOPF for employees including Employment and Compensation Branch, the Labor Management Branch, Pay. Benefits, and Service staff and often new employees

Program Coordinator for the Leave Transfer Program; reviewed Leave Transfer Applications and leave donations forms, primary point of contact for Federal agencies to contact Census, adjust leave data in webTA and NFC, and notify managers and employees of processed leave donations and Leave Transfer applications.

Research and process Time Off Awards for BEA, ESA, and Census employees

Update webTA to reflect all Time off Awards, send notification emails to Administration offices and first level supervisors on a bi-weekly basis, averaging 15-50 awards per pay period

Provide Office of General Counsel at Census with document requests such as providing Notification of Personnel actions, Earning and Leave statements and copies of Official Personnel Folders

Office Manager

Catholic Charities -Archdiocese of Washington D.C.

Prince Frederick, MD 410-***-****

October 2004 – January 2007

Office is no longer in Operation

Manager of Emergency Food Pantry; supervising volunteers, distributing food from local food donations, filing for Federal Food grants, and maintaining records for the Federal Emergency Food Assistance Program

Emergency financial assistance for families in need; assisted with application process, sought assistance from multiple Human Resources agencies.

Program Manager for Emergency supply program for school aged children.

Accounts payable for two office location

Outreach Coordinator for a family healthcare program and attended outreach activities in the community

Maintained client’s records; both electronic and hard copy form

Answered all incoming phone calls while greeting clients.

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Education

Attended the College of Southern Maryland

August 1996 – May 1998

Associates in Nursing

Skills / Accomplishments

Certificate of Appreciation from the United States Census Bureau – July 2013

Possess the communication skills to convey personnel information.

Detail orientated self-starter with the ability to multi task.

Professional customer service skills

Received Performance Awards in 2007 through 2013 for service at the United States Census Bureau

Proficient in Microsoft Office, Lotus Notes and Office 365 and OutLook( creating messages and scheduling)

References

Available upon request

Contact this candidate