Office management, Project Management, Data Entry, Customer Service

Amy Jo Danner

**** ** ***** *** *-*, Portland, OR 97230

360-***-****

*********@*****.***

Objective: Seeking a position as a Project Manager. Summary of Qualifications

Office, program and project management and assistant

Data entry, organization and scheduling

Employee training and excelled performance in customer service

Able to make difficult decisions in stressful situations. Experience

Management/Supervision

Provided leadership, instruction and training to new employees and cross-training of employees.

Scheduled meetings, created calendars for managing task and payments.

Expertly managed and provided weekly, monthly, quarterly, and yearly participation and income reports.

Review of volunteer applications and

Communication

Proven ability to communicate effectively in diverse environments – efficiently managed to reduce escalations of customer issues.

Proficient to advance at using Microsoft Office 03 to 2016, O365, Outlook, Salesforce,

Multi phone lines

Data Entry

Advanced data entry with Excel, Salesforce, ADP and SharePoint sites.

Attention to detail and organization of data and quality assurance.

Tracking of updates, conflicts and maintaining resources and customer data. Employment

2013-2018 Incentive Processing Specialist, Ecova, Inc.

2014-2014 Volunteer Services Intern – Volunteer Coordinator, Oregon Museum of Science and Industry

2012-2013 Data Entry, Administrative, Express Employment

2012-2012 Administrative Assistant, MTI Studios

2011-2011 Office Manager Assistant, Partnership for Safety and Justice

2010-2011 Office Assistant, Classroom Law Project Education

University of Phoenix Human Services 32 credits toward Bachelors, Portland, OR

Everest College Associates of Paralegal, Portland, OR

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