Medical Assistant Health Care

Robyn Edwards

**** **** ***** **

Salem, OR ***17

Phone: 503-***-****

************@*****.***

Objective

To work as a Social Worker or Qualified Mental Health Professional in an atmosphere where I can use my skills and abilities to make life more manageable for my clients

Skills

Compassionate, patient-focused, and dedicated professional, with extensive hands-on expertise in providing focused care to diverse patient populations. Possess impeccable work ethic and organizational skills essential in efficiently managing multiple tasks and priorities while adapting to challenging work environments. Exemplify strong ability to maintain a calm demeanor, analyze situations, formulate innovative strategies, and resolve complex situations. Demonstrate remarkable communication, listening, and interpersonal skills essential to build positive work relationships with individuals of various backgrounds. Showcase technical proficiency with Microsoft Office Suite (Word, Excel, and PowerPoint).

Experience

Willamette Valley Medical Center, McMinnville, OR, Social Worker/Patient Navigator

Feb 2015 – present

Conduct psychosocial assessments and needs assessments on patients undergoing chemotherapy and radiation treatments. Counsel individuals and families. Navigate patient through treatment process and into cancer survivorship. Facilitate cancer support group. Coordinate various community resources. Coordinate treatments and medical care. Assistance in financial counseling, transportation needs, caregiving needs insurance issues and other barriers to treatment and care. Assist in long-term care arrangements, home health, palliative care and hospice. Provide emotional support to patients and families. Counsel patients after treatment through cancer support programs and discuss follow up recommendations and guidelines for each type of cancer. Fill-in duties as a Certified Medical Assistant and cover for cancer center manager. Request and gather information for prior authorizations from health care insurance companies for radiation therapy. Serve as a member of the Ancillary Leadership Council Committee representing the cancer center. Serve as a member of the Patient Comfort Care Team assisting in implementing new protocols and procedures for improved patient care.

Willamette Valley Medical Center, McMinnville, OR, Masters of Social Work Intern: University of Southern California, Jan 2014 – Dec 2014

Exhibited expertise in conducting individual and family psychosocial assessments, counseling, and mental status examinations. Took charge of developing and implementing discharge plans, as well as in communicating with numerous social service facilities and agencies. Collaborated with various health care professionals to assess patient medical condition and needs. Provided immediate care and assistance to individuals during crisis situations that may produce emotional, physical, mental, and behavioral distress. Supported patients in performing daily functions, such as walking, eating, personal hygiene, and traveling. Coordinated with the community and various agencies to assist with the placement of patients in the facility. Worked the senior behavioral unit of the hospital with patients with various mental illnesses conducting psychosocial evaluations, mental status exams, memory evaluation exams, individual and family counseling and coordinated with various state and private agencies and facilities for placement of patients.

Kaiser Permanente, Salem, OR, Medical Assistant, Aug 1995 – Sep 2011

Leveraged skills in administering and documenting immunizations. Efficiently took and precisely recorded patient vital signs, including weight, height, blood pressure, pulse, and temperature. Performed diagnostic testing, such as bladder scan, glucose testing, urinalysis, vision acuity, throat cultures, electrocardiograms (EKG), and hearing tests. Assumed full responsibility in managing emergency visits, hospital admissions, internal and external appointments, referrals, and diagnostic testing. Leverage patient-centric approach to provide a comfortable and positive environment for patients. Rendered support to health care providers in accomplishing numerous clinical and administrative functions. Maintained active communication with patients through phone, in person, and/or emails.

Key Highlights:

Served as one of the two medical assistants for the Primary Care Service Area Team

Played a contributing role as part of the Domestic Violence Responder Team

Functioned as part of the Clinic Planning Committee, responsible for supervising the entire operations of new clinic

Initiated focused learning meetings for new personnel

Education

Oregon State University, Corvallis, OR Graduate Certificate in Public Health, 2016

Relevant Coursework: Health Policy Analysis, Health Systems Organization, Principles of Health Behavior

University of Southern California, Los Angeles, CA, Masters of Social Work, 2014

Graduated magna cum laude, GPA 3.88

Phi Alpha Honor Society

Relevant Coursework: Leadership in the Social Work Profession and Organizations, Brief Therapy and Crisis Intervention, Advanced Theories and Clinical Intervention in Health Care

Oregon State University, Corvallis, OR, Bachelor of Science in Sociology, Minor in Public Health, 2013

Relevant Coursework: Deviant Behavior and Social Control, Welfare and Social Services, Human Anatomy and Physiology

Licenses/Certifications

Clinical Social Work Associate (CSWA)

Certified Medical Assistant (CMA)

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