Human Resources Resource

Human Resources Leader

Strategic Business Partner/Consultant with experience in coaching and a solid background in recruiting, employee/labor relations, succession planning, workforce planning, organizational development, training, and performance management. Highly regarded as a collaborator and relationship builder who delivers successful solutions based on business priorities and organizational analysis. My multi-site service industry experience in management, healthcare and education provides experience in a variety of business settings.

Areas of Expertise/Focus:

HR Strategy & Planning Business Consultant Workforce Staffing Talent Management/Acquisition Employee & Labor Relations Employee Retention Employee Engagement Career Development Performance / Project Management Relationship Building Influencing Negotiation Analytical Budget Management Workforce Planning

PROFESSIONAL EXPERIENCE

Director, Human Resources - NorthShore University Health System - Evanston, Illinois 2016 – 2017

Key Accomplishments:

Led a team of 7 in implementing strategic initiatives and process improvement efforts to provide an excellent

candidate, customer and staff experience.

Oversaw physician recruitment, onboarding, communication and engagement for 950+ physicians and leaders.

Supported department leaders to identify and promote improved relationships with customers and colleagues.

Collaborated with physician leaders to develop new processes and procedures for enhanced loyalty and engagement.

Served as a member of the engagement and loyalty committee which is a platform to improve employee relationships among the medical group.

Strategic Business Partner, Human Resources - Carle Foundation Hospital - Urbana, Illinois -2014 – 2016

Key Accomplishments:

Provided guidance to leaders of business units regarding HR practices and processes: such as talent management, onboarding and staff satisfaction, performance management and employee relations.

Built and sustained relationships across the operational units to understand business, employee and management needs.

Directed line management and stakeholders to engage and utilize performance and organizational climate metrics.

Mediated employee and leader conflicts and grievances; conducted internal investigations and recommended course of actions

Provided guidance to employees and leaders relating to state and federal labor laws and Carle policies.

Served as the liaison for a full concierge HR service to employees and leaders.

Developed and facilitated advanced leadership courses for Carle professional staff.

HR Manager, Graduate Medical Education (GME) - Carle Foundation Hospital - Urbana, Illinois - 2008 – 2014

Key Accomplishments:

Led the recruitment team through the entire candidate process including developing a robust candidate experience.

Directed the talent acquisition process for the GME enterprise.

Managed a staff of 100 FTE’s, along with programmatic leaders supporting the GME physician recruitment enterprise.

Managed an $8 million annual budget.

Developed business plans for new equipment and services.

Interacted with a wide-range of professionals, executives, program faculty and employees on a daily basis.

Education Specialist, Continuing Medical Education - Carle Foundation Hospital - Urbana, Illinois - 2005 – 2008

Key Accomplishments:

Designed and developed high-quality CME programs for local and regional physicians in a variety of disciplines.

Provided full-service consultation and direction to physician champions for CME events.

Developed and implemented evaluations for all educational programs.

Prepared presentations and materials for CME events.

Evaluated the learning and financial impacts of CME programs.

Coordinated all logistics (catering, travel arrangements, accommodations) for conferences, workshops, and symposia.

EDUCATION

Master of Education in Human Resource Development - University of Illinois - Urbana - Champaign, Illinois (2010)

Bachelor of Science in Community Health, Minor in Communications - Western Illinois University - Macomb, Illinois (2005)

CERTIFICATIONS

Professional in Human Resources (PHR), Human Resources Certification Institute

SHRM Certified Professional (SHRM-CP), Society for Human Resource Management

PROFESSIONAL AFFILIATIONS

Member, Society for Human Resource Management (SHRM)

AWARDS

NorthShore Loyalty Leader Awards for excellent contributions to patient and staff experience (2016, 2017)

Carle Key Contributor Award for HR Excellence (2014)

Geriatric Fellowship Program Recognition Award for outstanding performance to the fellowship (2012)

Family Medicine Residency Program Recognition Award for outstanding contributions to the residency (2010)

Carle Key Contributor Award for the successful accreditation of a new General Surgery Residency Program (2010)

COMPUTER SKILLS

Word Outlook Excel PowerPoint Halogen PeopleSoft Lawson Adaptive Planning Kronos

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