DEYUNTIA S. HOLMES

Labor Category

HR/Security Analyst

Summary of Experience

Ms. Holmes is a Human Resource professional with 15 years of experience in employee relations, IT support, records management, operations management and administrative support. Since joining Favor TechConsulting (FTC), Ms. Holmes has served as the HR/Security Analyst for projects for the Department of Veterans Affairs (VA). She currently provides Project Management Office (PMO) development solutions for the VA and other government agencies. Prior to FTC, Ms. Holmes served as an executive assistant at the United States Transportation Command. Her earlier experience includes serving as a Communications Manager and Human Resources Manager in the United States Air Force.

Specialties/Expertise

IT Specialist

Human Resources

Operations Management

Security Analysis

Office Management

Active Clearance(s) (list all)

Investigation: NACI, BI, OPM

Agency: VA, DOD

Eligibility: Public Trust, Secret Clearance

Education

Park University, BA in Management Computer Info Systems-- Degree Expected: June 2020

Employment History & Detailed Work Experience – Last 10 Years

Favor TechConsulting, LLC (FTC), Vienna, VA, HR/Security Analyst (2017 – Present)

HR/Security Analyst, Veterans Administration (VA) Veterans Benefits Administration (VBA), VBA FSS Project (2017 – Present)

Manage onboarding process for new employees including orientation, I-9 documentation, and benefits enrollment.

Successfully closed over 10,000 client requests for Veteran’s benefit files.

Assist with domestic and international travel coordination for employees.

Collaborate with Program Analysts and subcontractors to ensure client satisfaction.

Hardware/Software: Dell Latitude E7470, SharePoint, PowerPoint, Active Directory, Veterans Benefit Management System, Windows 10.

USTRANSCOM, USAF, Scott AFB, Il, Executive Assistant (2015-2017)

Acts as Office Manager and supports all staff members and supervisor. Receives and manages all incoming calls, emails, visitors, and correspondence.

Manages the supervisor’s calendar. Schedules appointments on initiative based on personal knowledge of supervisor's workload and current order of importance.

Reviews incoming correspondence, determines necessary action, routes and tracks items, and follows up on requests that can be delegated.

Plans and organizes meetings, conferences, and workshops. Prepares agenda items; notifies participants; arranges luncheons and other social activities

Performs a variety of clerical and administrative support tasks. Makes travel arrangements, organizes, and maintains the office filing system, procures supplies and equipment, and performs other tasks necessary to meet office support needs.

Attends and records the minutes at meetings, summarizes points and issues discussed, distributes the minutes, and follows up on commitments.

Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.

Provides a bridge for smooth communication between the Chief’s office and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff.

Department of Veterans Affairs, St. Louis. Mo, Program Support Administrator (2014-2015)

Provides secretarial support, including correct and absolute record keeping of files.

Manages all travel arrangements for the Office Chief and direct reports as required.

Creates, tracks, and delivers correspondence as needed.

Creates, maintains personal Professional Development Files.

Coordinates, edit, and submit weekly activities report.

United States Air Force, Misawa, Japan, Staff Sergeant (2009-2013)

Base Communications and Information Officer

Ensures telephone service meets installation mission requirements and supervises overall operation and maintenance of base telephone and telephone-related facilities. Inventories leased telephone services annually, reconciles all discrepancies, updates the inventory for added or deleted services, and verifies the amount and type of service authorized. Establishes local policy and provides guidance to all unit Telephone Control Officers.

Client Systems Manager

Performs client-level information technology support functions. Manages hardware and software. Establishes work standards, methods, and controls for preventative, scheduled, and unscheduled maintenance actions. Determines extent and economy of repair of malfunctioning equipment. Ensures compliance with technical data, instructions and work standards.

Human Resources Manager

Supervised a team of seven clerical personnel in support of 1,000 employees.

Planned and carried out policies relating to all phases of personnel activity. - Prepared reports and recommended procedures to reduce absenteeism and turnover.

Wrote, designed and produced Standard Operating Procedures of Human Resource functions streamlining efficiency.

United States Air Force, Kunsan AB, South Korea, Knowledge Operations Manager (2007-2009)

Human Resources Specialist

Provide guidance, interpretation, training, and/or briefings on current and proposed policies for assigned military HR action program(s) to a wide variety of individuals, managers, and key officials.

Research references, applicable guidelines and precedent actions to recommend resolution of various problems and situations that arise in the performance of assigned duties.

Prepare correspondence for appropriate signature and develop reports and other information as may be required for enlisted personnel management, making recommendations as appropriate and clarifying questionable areas.

Initiate actions resulting from higher HQs and/or field inquiries regarding previous actions, past case decisions, or other non-routine circumstances.

Provide information, data, explanations, and analysis on enlisted management requirements.

United States Air Force, Fayetteville, North Carolina, Client System Administrator, (2006-2007)

Analyzing system logs and identifying potential issues with computer systems. Introducing and integrating new technologies into existing data center environments. Performs routine audits of systems and software as well as performs backups. Applying operating system updates, patches, and configuration changes. Installing and configuring new hardware and software. Adding, removing, or updating user account information, resetting passwords, etc. Answering technical queries and assisting users.

Employment History – Older than 10 Years

United States Air Force, UAE, Force Protection Escort (05/2006-11/2006)

United Stated Air Force, Fayeteville, North Carolina, Base Records Manger (2003-2006)

United Stated Air Force, Azores, Portugal, Client Systems Technician (2002-2003)

Honors and Awards

Airman of the Quarter: January 2004-March 2004

Humanitarian Service Medal: October 2008

NCO of the Quarter: April 2012-June 2012

Professional Affiliations

N/A

Total Years of Professional Experience

15

Hardware Experience

Hardware

Years of Experience

Year Last Used

Windows XP/7/10, Windows NT, Windows ME, Windows 2000

15

2017

Software Experience

Software

Years of Experience

Year Last Used

Microsoft Office

12

2017

Windows XP/7/10

10

2017

MS SharePoint

8

2017

Oracle Taleo

6

2017

Workday

4

2017

ADP

4

2017

Avaya

4

2017

MS Project

Adobe

7

6

2017

2017

Veteran Status

Honorable Discharge, United States Air Force

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