SUMMARY:

*+ years of experience in Quality Assurance testing on various domains like Retail, Banking and Insurance with full system development lifecycle experience, including designing, developing and implementing test plans, test cases and test processes yielding significant cost savings and fault-free audits

Hands-on experience in Agile Testing. Completed Agile Testing course from University of Minnesota

Proficient in Manual Testing with excellent skills in Functional, Regression, Smoke, Mobile website and UAT (User Acceptance Test) testing, troubleshooting issues

Good experience in Automation testing using QTP, selenium web driver over cucumber

Served as a QA Lead. Managed a team of 6 members (onshore/offshore)

Skilled at assessing client needs, working in groups, suggesting ideas that enhance efficiency and implementing technology solutions

Versatile team player with good communication and problem solving skills

TECHNICAL SKILLS:

JIRA; HP Quality Center/ALM; QTest Manager; Bamboo; Confluence; HP QTP/UFT; Selenium Suite; Cucumber; Gherkin; IntelliJ; Visual Studio; Screaming Frog, basic Java, VB Script, JSON, HTML, SQL, DBVisualizer, PostgreSQL, SQL Server, Oracle

EDUCATION: B.Tech in Information Technology, Anna University, India.

PROFESSIONAL EXPERIENCE:

Room & Board, MN Jan 2017 – Till Date

Sr. Web Quality Analyst

Order Entry

Order Entry is a tool designed to replace the existing SAP tool that aids the Design Associates to help customers for building cart with some add on features like price overrides, ability to change shipping method, linking carts, accounts and so on

My responsibilities in this project – determine Acceptance Criteria, creating user stories/tasks, sizing stories, writing test plans in Qtest, build the regression test suite, develop automation test scripts in Gherkin, test execution – full site & mobile, end to end testing from web to SAP, database validation, reporting issues, trouble shoot issues, deploying build to test servers, manage feature toggles, participate in production deployment validation, sprint planning and sprint retrospective meeting

Wells Fargo, MN June 2014 – Dec 2015

Systems Quality Analyst

Safehold Special Risks System

Safehold Special Risks manages policy underwriting for various line of business – Self Storage, McDonalds, Builder’s Risk Middle Market accommodating different carriers – ACE, AIG etc with the ability to create App/Quote, issue policy and generate Invoice

I was involved in Test Plan creation, Test case preparation, Test execution in SIT and UAT environment, report issues, conduct defect review meetings with the business and development team, provide Test Results and QA sign off for production release and participate in production release validations

I was leading the offshore team – managing a team of 6 members, facilitating test meetings and assign tasks

File Translation Tool

File Translation Tool (FTT) is a part of Health Benefit services in Wells Fargo, which handles file processing - completes certain validations, transformations and outputs data within the database in a standardized format prior sending downstream to Hogan systems

I was involved in identifying Test Scenarios, prepared Test Cases, Test case review with business and dev team, develop test files base on the sample files provided by the business, test case execution and reporting bugs

Voya Financial, MN July 2012 – May 2014

Sr. Quality Analyst

CTR (Complaint Tracking and Reporting)

CTR is used to report and track complaints against the agents and maintain case details, generating reports in compliance with the local and federal law

I was coordinating with the business stakeholders and other cross team members on the functional requirements, prepared test plan, test cases, facilitate test meetings, responsible for maintaining RTM, report bugs and release support

Cognizant Technology Solutions, India Feb 2009 – Feb 2012

Quality Assurance Analyst

Kohl’s – Media Services

Media Services application is a part of Kohl’s Marketing division that primarily manages the Ads that involve scheduling and creating contracts with the vendor

As a part of this project I was involved in test plan creation, writing Business components in ALM, automate the business components using QTP and BPT framework, reporting bugs and take part in defect calls with the client

Loblaw – Store Time Attendance and Scheduling (STAS)

STAS is a RedPrairie product that manages workforce providing an integrated approach to reduce labor costs, manage schedules, track benefits, administer training, and perform job costing

As a part of this project, I was involved in gathering requirements, test case preparation, test execution, defect tracking and reporting

I was also mentoring junior QA’s in the team, maintaining the test artifacts and doing feasibility study for automation

Loblaw – Slotting

Slotting system is a desktop application designed to find the optimal pick location for each product in a warehouse or distribution center for the purpose of improving labor efficiency

Complete ownership of Slotting module that involved identifying high level test scenarios, development of automation scripts in QTP, test execution, bug tracking and responsible for all the test deliverables

Branch Banking & Trust - Data Migration

Worked on data migration project for BB&T that involved automation using QTP and VB scripts

I was involved in Requirement Analysis, writing SQL queries, development of Automation scripts, script execution and validating reports

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